HP Jetdirect 640n Administrator's Manual page 164

Table 8-13
Error Code and Message
11 LAN ERROR - RETRY FAULTS
12 LAN ERROR - NO LINKBEAT
13 NETWORK RECONFIG - MUST
REBOOT
14 DISCONNECTED
15 CONFIGURATION ERROR
16 NOT CONFIGURED
17 UNABLE TO FIND SERVER
18 PASSWORD ERROR
19 NO QUEUE ASSIGNED
1A PRINTER NUMBER NOT
DEFINED
1B PRINTER NUMBER IN USE
1C PRINT SERVER NOT DEFINED
1D UNABLE TO CONNECT TO
SERVER
154 Chapter 8 HP Jetdirect configuration pages
Error messages (continued)
Description
(Ethernet) There is a problem with your network cabling or external network
configuration. Verify operation of the hub or switch port.
Using a wired Ethernet port, this message is displayed if a link beat is not sensed.
Check the network cable, and verify that the concentrator/hub is providing a link beat.
Reset or turn the print server off and then on to enable new configuration values.
Novell NetWare protocol is disconnected. Check the server and the print server.
(Ethernet) Configuration information for the NetWare functions is not stored correctly
on the print server. Use the installation software, HP Embedded Web Server, or other
tools to reconfigure the print server. If this error persists, there might be a problem
with the HP Jetdirect print server.
(Ethernet) Print server is not configured for NetWare. Use the installation software,
HP Embedded Web Server, or other tools to configure the print server for NetWare
networks.
(Ethernet) HP Jetdirect print server is unable to find the NetWare print server
(Remote Printer mode) or file server (Queue Server mode). (There was no response
to service queries for advertising print servers or file servers that matched the
configured print server or file server name.)
Verify that the print or file server is running and that the name configured on the
HP Jetdirect print server matches the actual name used by the print or file server.
Verify that all cables and routers are functioning correctly.
Print server detected that the password for the NetWare print server object is
incorrect. Use a NetWare utility (such as PCONSOLE) to erase the print server object
password. A new password is set when the HP Jetdirect print server logs on again.
NOTE:
configuration page if none of the file servers are connected.
The HP Jetdirect print server object is not assigned any queues to service. Assign
queues to the print server object using printer installation or NetWare utilities.
NOTE:
configuration page only if none of the file servers are successfully connected.
A NetWare printer number for this printer has not been configured. Assign a valid
printer number to the HP Jetdirect print server. Use a NetWare utility (such as
PCONSOLE), the HP Embedded Web Server, or other tool to assign a printer
number.
Assigned NetWare printer number is already in use by another printer. Assign an
unused printer number. Can also occur when a print server is turned off and then on.
The error clears after the print server times out and detects the lost connection.
File server does not contain a print server object that corresponds to the specified
NetWare node name. Use printer installation software, a NetWare utility (such as
PCONSOLE), or another tool to create the print server object.
When the HP Jetdirect print server is configured for multiple file servers, the error is
displayed on the configuration page only if none of the file servers connected.
Remote printer mode error. Print server is unable to establish an SPX connection with
the NetWare print server. Verify the NetWare print server is running and that all
cables and routers are functioning correctly.
When multiple file servers are configured, the error is only displayed on the
When multiple file servers are configured, the error is displayed on the
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