Siemens OpenStage 40 Administration Manual page 235

• Download exception file (not present with V2)
If an exceptions occurs in a process running on the phone, a message is written to this file.
With firmware version V2, these messages will be incorparated in the syslog file (see
Download syslog file underneath).
• Download old exception file (not present with V2)
The exception file is stored permanent memory. When the file has reached its size limit, it
will be saved as old exception file, and the current exception file is emptied for future mes-
sages. The old exception file can be viewed here.
• Download old trace file
The trace file is stored in permanent memory. When the file has reached its size limit, it will
be saved as old trace file, and the current exception file is emptied for future messages.
The old trace file can be viewed here.
• Download error file (not present with V2)
All error messages the phone has created, according to the settings for the individual ser-
vices.
• Download syslog file
Messages from the phone's operating system, including error and exception messages.
• Download old syslog file (V2)
Old messages from the phone's operating system.
• Download saved syslog file (V2)
Saved messages from the phone's operating system.
• Download Database file (V2)
Configuration parameters of the phone in SQLite format.
• Download HPT remote service log file (V2)
Log data from the HPT service.
• Download dial plan file
If a dial plan has been uploaded to the phone, it is displayed here, along with its status (en-
abled/disabled) and error status. For details, please refer to Section 3.11.3, "Dial Plan (V2)"
and Section 5.5, "Dial Plan (V2)".
By pressing Submit, the trace settings are submitted to the phone. With Reset, the recent
changes can be canceled.
The following trace levels can be selected:
• OFF: Default value. Only error messages are stored.
• ERROR: Error messages are stored.
• TRACE: Trace messages are stored. These contain detailed information about the pro-
cesses taking place in the phone.
• DEBUG: All types of messages are stored.
A31003-O1010-M100-17-76A9, 09/09/2010
OpenScape Voice - OpenStage Family, Administration Manual
administration.fm
Administration
Diagnostics
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