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Hold Disconnect Time (#203)
Description
This System Programming procedure lets you change the hold disconnect time
for an outside line. When a caller on hold hangs up, the local telephone
company may send a special signal to the system to free the line. There are two
possible signals: a long signal (450 milliseconds) used by most telephone
companies, or a short signal (50 milliseconds) used by a few telephone
companies. The length of the signal is called the hold disconnect time. If you
put a call on hold and the caller hangs up, but the call does not disconnect
within a minute after the caller hangs up, use this procedure to change the hold
disconnect time.
Considerations
If the telephone company does not send a signal, keep the hold disconnect
time set to Long. The user must disconnect a held call manually by
retrieving the call then hanging it up.
Change the hold disconnect time only if abandoned calls do not disconnect.
Valid Entries
1 = Long (450 msec.)
2 = Short (50 msec.)
Programming
To change the hold disconnect time:
1.
Press [
Feature
2.
Enter the first line number. For example, to program line 1, press [
3.
To change the hold disconnect time, press [
displays.
4.
To program the next line, press [
shows on the display. Then repeat Step 3.
5.
Repeat Step 4 for each line in the system.
6.
Select another procedure or exit programming mode.
5-106
Hold Disconnect Time (#203)
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] [
] [
] [
0
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System Program
System Program
Next Item
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] [
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] [
].
#
2
0
3
] until the appropriate value
Next Data
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] until the line number
Prev Item
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].
0
1
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