AT&T MERLIN Plus System Manual page 181

7-2 Section 7: Troubleshooting the System
SYMPTOM: You can't place outside calls (continued).
Possible Cause 3: Call Restriction feature activated on malfunctioning voice
terminal.
Do This
Refer to Section 5,
"Reference," t learn how
O
to administer the Call
Restriction feature.
Possible Cause 4: Outside Auto Dial, Saved Number
Redial or Last Number Redial are programmed or used incorrectly.
Do This
See the MERLIN Plus
System Training Manual to
make sure these features are
programmed and used
correctly.
Possible Cause 5: Faulty MERLIN system components.
Do This
Try to place an outside call
and an intercom call from
several voice terminals.
If
The feature is activated on
the malfunctioning voice
terminals
Feature is not activated
If
Any of these features are
programmed incorrectly
Each feature is programmed
correctly and the trouble
still occurs
If
The trouble appears only on
intercom calls or the trouble
appears only on one voice
t e r m i n a l
The trouble appears only on
outside calls from all voice
terminals, or the trouble
appears on only some voice
terminals
Then
Deactivate the feature
following the instructions in
Secrion 5, "Reference."
Go to Possible Cause 4.
Then
Program each feature
correctly and determine
whether this action solves
the problem.
Go to Possible Cause 5.
Then
The trouble is caused by a
component in your system.
Go to the troubleshooting
procedure for the symptom,
"Trouble with terminal
lights, speaker, and ringing."
Go to Possible Cause 6.