AT&T MERLIN LEGEND Key System Planning page 139

Name
Name
of work group (Sales, Customer Service)
Please answer each question below.
1. Do you regularly use any of the following
WATS
FX (foreign exchange)
Tie
None of the above or don't know
2. Are your phone calls covered when you're away from your desk?
No
Yes
By whom?
3. Do you cover phone calls for co-workers when they are away from their desks?
No
For whom?
Yes
4. Do you share the incoming call workload with others?
No
Yes With whom?
5. Would you say your phone use is
Heavy
Average
Light
Employee Communication Survey
Room
Which of those people should have a button on your phone used '
exclusively for his or her calls?
When you are unable to cover calls, it is done by
Extension
(Check any that apply)
1