Assigning Outside Lines To Hunt Group 7 - Amanda @SOHO Version 3.xx Switching Manual

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Assigning Outside Lines to Hunt Group 7

5. Select another procedure or exit programming mode.
If you set VMS Hunt Schedule for Day Only or Night Only, you must use Night Service
Button (#503) to program a Night Service button for extension 10. See "Setting Up a
Night Button" on page 23.
Use procedure #206 Group Call Distribution to assign all outside lines to Hunt Group 7
(the voice mail hunt group). This provides automated attendant service on these lines. The
outside calls ring directly into the hunt group instead of being answered and transferred by
the receptionist.
You program it identically, regardless of whether Amanda is being used as a primary
automated attendant, a backup attendant, or a voice messaging center.
To set up lines for Group Call Distribution:
1. Press
2. At the Group: prompt, press
3. At the Line: prompt, enter the desired line number. For example, for line 1, press
.
4. To assign a line or use VMS Line Cover for group 7, press
value is "3" for VMS Line Cover.
5. To program another line, press
shows on the display. Then repeat step 4.
6. Select another procedure or exit programming mode.
E I :
XTRA NFORMATION
Hunt Group 7 is used exclusively for the voice messaging system. If you are using a voice
messaging system, you have two Group Call Distribution options:
• Calls can be routed directly to the voice mailbox of a specific user after four rings.
Choose VMS Line Cover (setting 3) for those lines and assign a line owner in the
voice messaging system.
• As a more flexible alternative to the VMS Line Cover setting, you can use Line
Coverage Extension (#208) with VMS Cover. This lets you specify the number of
times calls ring—using MVS Cover Rings #117—at the user's extension before
going to the user's mailbox. In addition, if the user's extension has Do Not Disturb
on, calls on the line can go immediately to coverage.
Each outside line can be assigned to only one Hunt Group. The caller hears ringing, which
continues until the call is answered if the Hunt Group receives an outside call and all
members of that Hunt Group are busy (or have Do Not Disturb on).
Telephone Switching Systems for Amanda@SOHO
for voice messaging.
or
until the
until the line number