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SOHO 3
Amanda SOHO 3 Manuals
Manuals and User Guides for Amanda SOHO 3. We have
3
Amanda SOHO 3 manuals available for free PDF download: Switching Manual, Administrator's Manual, User Manual
Amanda SOHO 3 Switching Manual (180 pages)
Telephone Switching Systems
Brand:
Amanda
| Category:
Software
| Size: 1.17 MB
Table of Contents
Copyright and Trademark Notices
2
Fraudulent Usage Advisory
3
Table of Contents
5
Chapter 1 Introducing the Switches
9
Using a PBX with Amanda
9
Identifying the Telephone Switching System
10
Chapter 2 Programming the AT&T Partner Plus
11
Getting Started
11
Using Amanda as a Primary Automated Attendant
11
Using Amanda as a Backup Attendant
12
Using Amanda as a Voice Messaging Center
12
Programming Hunt Group 7
13
Assigning Extensions to Ring-No-Answer Service
13
Setting the Number of Rings for no Answer
14
Determining When Voice Mail Answers Calls
15
Assigning Outside Lines to Hunt Group 7
16
Voice Mail Coverage for Outside Lines (Optional)
17
Setting up a Night Button
17
Optional Programming
19
Transferring Callers to Other User's Voice Mail
19
Transferring Callers to Your Voice Mail
19
Programming a Do Not Disturb Button
20
Using the Template
21
Notification and Integration Files
23
Chapter 3 Programming the AT&T Partner II
25
Getting Started
25
Using Amanda as a Primary Automated Attendant
25
Using Amanda as a Backup Attendant
26
Using Amanda as a Voice Messaging Center
26
Programming Hunt Group 7
27
Assigning Extensions to Ring-No-Answer Service
27
Setting the Number of Rings for no Answer
28
Determining When Voice Mail Answers Calls
29
Assigning Outside Lines to Hunt Group 7
30
Voice Mail Coverage for Outside Lines (Optional)
31
Setting up a Night Button
31
Optional Programming
33
Transferring Callers to Other User's Voice Mail
33
Transferring Callers to Your Voice Mail
33
Programming a Do Not Disturb Button
34
Using the Template
35
Notification and Integration Files
35
Chapter 4 Programming the Comdial Unisyn
37
Getting Started
37
Interfacing with a Voice Mail System
37
Programming the Unisyn for Voice Mail
38
Configuring the Ports
39
Setting up Ringing Operation
40
Assigning Voice Mail Ports to a Hunt Group
42
Setting up Call Forwarding
42
Setting up the Intercom Hunt Group
43
Setting up Line Groups
43
Setting Prime Line Intercom for Voice Mail Ports
44
Setting up Message Waiting
44
Setting up Ringing Line Preference
45
Other Considerations
45
Using Timed Hold Recall
45
Using Unanswered Call Transfer Recall
46
Using Private Lines
46
Programming a Direct Login Button
47
Notification and Integration Files
47
Chapter 5 Programming the Iwatsu Adix
51
Entering and Exiting Programming Mode
51
Initializing the System
51
Using the Telephone Keys and Buttons
51
Setting up an Iwatsu ADIX
53
Notification and Integration Files
55
Chapter 6 Programming the NEC Electra, Level I
57
Getting Started
57
Programming the Hunt Group
58
Programming System Mode
59
Programming Night and Day Modes
60
Programming Call Forwarding
61
Notification and Integration Files
62
Chapter 7 Programming the NEC Electra II
65
Getting Started
65
Programming Voice Mail Access
67
Programming the Hunt Group
68
Programming a Quick Transfer
69
Programming the Interior Ring Pattern
69
Programming Message Waiting Indications (MWI)
69
Programming Telephones to Forward to Voice Mail
70
Notification and Integration Files
70
Chapter 8 Programming Panasonic KXTD 1232
73
Using a Panasonic Telephone
73
Getting Ready
74
Programming a Panasonic
74
Forwarding Calls to Voice Mail
78
Notification and Integration Files
78
Chapter 9 Programming Panasonic DBS 824
81
Getting Started
81
Using the Telephone
82
Programming the Hunt Group
83
Using Third-Party Voice Mail
84
Programming Call Forwarding
84
Stopping the Busy Signal
84
Using Amanda as a Primary Auto Attendant
84
Using Amanda as a Backup Attendant
85
Programming each Telephone
87
To Use Answer Supervision
87
To Use Call Forwarding
87
To Use a Voice Mail Message Key
88
To Use a Voice Mail Transfer Key
89
Notification and Integration Files
89
Chapter 10 Programming the Samsung DCS 2.2/Compact
91
Getting Started
91
Using the Keys on the Telephone
92
Programming MMC: 207
92
Programming MMC: 726
94
Notification and Integration Files
99
Chapter 11 Programming the Sprint Protegé CTX
101
Connecting the Parts
101
Initiating Programming
102
Getting Around in the Protegé Software
103
Setting up Voice Mail Port Types
104
Setting up Hunt Groups
105
Setting up Special Features
109
Displaying the Name VMAIL on a Notification
112
Programming Buttons
113
Setting up Call Forwarding
119
Setting up the Ringing
124
Notification and Integration Files
125
Chapter 12 Programming the Toshiba DK Series
127
Getting Ready
127
Coding for the Single-Line Station Cards
128
Managing Message Waiting Lights
129
Managing Voice Mail Ports
129
Notification and Integration Files
130
Chapter 13 Programming the Vodavi DHS
133
Creating Ports
133
Using the Starplus Telephone
134
Programming Voice Mail
135
Information about Prefixes and Suffixes
140
Information about the Softkeys
140
Forwarding Telephones on no Answer
141
Speed-Dialing
142
Using Amanda as a Backup Attendant
145
Transferring Calls
146
Switching between Day and Night Service
147
Notification and Integration Files
147
Chapter 14 Programming the WIN 36D
149
Getting Started
149
Programming the Hunt Group
150
Turning off the mit Tone
154
Programming Call Forwarding
155
Programming Voice Mail Extended Inband Signaling
158
Using Amanda as a Primary Automated Attendant
159
Making Amanda a Backup Attendant
161
Making Amanda a Voice Messaging Center
163
Notification and Integration Files
163
Index
165
AT&T Partner Plus
165
AT&T Partner 2
165
Panasonic DBS
165
Samsung DCS 2.2/Compact
165
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Amanda SOHO 3 Administrator's Manual (60 pages)
Brand:
Amanda
| Category:
Software
| Size: 0.49 MB
Table of Contents
Copyright, Trademark, and Other Notices
2
Limited Warranty on Software
2
Conventions
3
Fraudulent Usage Advisory
3
Table of Contents
5
Chapter 1 Introducing Amanda
7
Using this Guide
7
Using Amanda
7
Getting Service and Support
8
End User Support
8
Installation Support
9
System Administration Support
9
Chapter 2 Installing Amanda
11
Installation Checklist
11
Connecting Ports
12
Using the Batteries
13
Programming Telephones
13
Logging into Amanda
13
Selecting the Telephone Switching System
14
Setting the Date and Time
16
Designating the Operator's Extension
16
Designating the Fax Machine's Extension
17
Performing Other Tasks
17
Accessing Amanda Remotely
17
Setting up Remote Access
17
Using the Remote Program
18
Capturing Integration Strings
22
Entering Integration Strings
22
Changing the Date and Time Remotely
24
Chapter 3 Administering Amanda
25
Understanding Amanda
25
Default Mailboxes
25
Informational Mailboxes
27
Personal Mailboxes
27
Processing Calls and Mailboxes
28
Administering Amanda
30
Managing Mailboxes
30
Creating a Personal Mailbox
30
Creating a Personal Mailbox for Someone Without a Telephone
31
Creating an Informational Mailbox
31
Changing a Mailbox's Security Code
32
Deleting a Mailbox
32
Recording Company Greetings
33
Recording the Company Greeting
33
Sample Greetings for Mailbox 990
33
Recording Caller Instructions
34
Sample Instructions for Mailbox 991
34
Recording Employee Directory Instructions
35
Creating Menus
35
Sample Menus
37
Managing System Announcements
38
Managing Mailing Lists and Holiday Lists
39
System-Wide Mailing Lists
39
The Holiday List
40
Maintaining the System
41
Resetting the Date and Time
41
Resetting the Ports
41
Shutting Amanda down
41
Changing the Telephone Switching System
42
Checking the Software Version Number
42
Reviewing System Information
42
Changing the Operator's Extension
43
Changing the Fax Machine's Extension
43
Changing the Number of Rings for All Mailboxes
43
Appendix A: Setup Sheets
45
Company Greeting Example
45
Caller Instructions Example
46
Mailbox with Menu
47
Mailbox Checklist
48
Appendix B
51
Troubleshooting
51
Appendix C
53
Wall-Mounting Instructions
53
Index
55
System Administration Menu
60
Amanda SOHO 3 User Manual (34 pages)
Brand:
Amanda
| Category:
Software
| Size: 0.2 MB
Table of Contents
Copyright and Trademark Notices
2
Fraudulent Usage Advisory
3
Conventions
4
Table of Contents
5
Using Amanda
7
Introducing Amanda
7
Logging into Amanda
8
Setting up Amanda
9
Putting Your Name in the Directory
10
Changing Your Security Code
10
Recording Greetings
11
Sample Greetings
12
After-Hours Greeting
13
Away-From-The-Office Greetings
13
Combining a Greeting with a Menu
13
Sample Menu
15
Managing Greetings
15
Reviewing the Current Greeting or Name and Extension Recording
16
Changing What Greeting Is Currently Played
17
Scheduling Greetings
17
Reviewing All Your Greeting Schedules
19
Becoming Unavailable
19
Being Notified about Messages
20
Creating Notification Records
20
Reviewing Notification Records
22
Disabling Notification Records
23
Managing Messages
23
Listening to Messages
23
Forwarding Messages
25
Replying to Messages
27
Deleting Messages
27
Sending Messages
28
Leaving a Message for Someone else
29
Managing Personal Mailing Lists
29
Index
31
Quick Reference
33
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