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Manuals and User Guides for Amanda Amanda@Work.Group/DOS. We have
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Amanda Amanda@Work.Group/DOS manual available for free PDF download: Administrator's Manual
Amanda Amanda@Work.Group/DOS Administrator's Manual (264 pages)
Brand:
Amanda
| Category:
Software
| Size: 1 MB
Table of Contents
Copyright and Trademark Notices
2
Fraudulent Usage Advisory
3
Conventions
4
Table of Contents
5
Chapter 1 Introducing Amanda
11
What Amanda Does
11
How to Use Amanda
13
How Amanda Operates
14
A Mailbox for each User
15
Mailboxes that Control Call Processing
15
Mailboxes that Provide Information
16
The Power of Mailboxes
17
Processing Calls and Mailboxes
17
Processing a Call
18
Processing a Mailbox
20
Customer Service and Support
24
End User Support
24
System Administration Support
24
Installation Support
25
Application Support
25
Chapter 2 Getting Started
27
Using Amanda as a Voice Server or a Standalone System
27
Starting Amanda
28
Using Command-Line Options
29
Shutting Amanda down
30
Changing the Password
31
Specifying a Time Zone
32
Chapter 3 Monitoring Amanda
33
Overview
33
Using Amanda Monitor
34
Logging Back on
36
System and Port Information
36
System Information
36
Port Information
37
Using the Menus
38
Using the Toolbar
39
Resetting Ports
40
Tracing Port Activity
40
Displaying a List of Mailboxes
43
Resetting the Date and Time
44
Copying Files
44
Using the Main Screen
46
Menu Bar
47
General Information
48
Resetting Ports
50
Resetting the Date and Time
51
Copying Files
52
Chapter 4 Recording the Greetings
53
Calling Amanda
53
Recording the Company Greeting
54
Sample Greetings for Mailbox 990
56
Sample Scheduling Records for Mailbox 990
57
Using Amanda Administrator
57
Using the Auto Screen
60
More Holiday Samples
67
Recording Caller Instructions
68
Sample Instructions for Mailbox 991
69
Sample Scheduling Records for Mailbox 991
70
Using Amanda Administrator
70
Using the Auto Screen
72
Recording Employee Directory Instructions
74
Chapter 5 Setting up Mailboxes
77
Overview
77
Using a Template
78
Using Templates with an Amanda/Norstar System
79
Asking the User for Preferences
79
Using Mailboxes
82
Personal Mailboxes
82
Informational Mailboxes
83
Using Amanda Administrator
83
Using the Menus
86
Using the Toolbar
88
Logging Back on
88
Creating a Personal Mailbox
89
Creating a Mailbox for Someone Without a Telephone
91
Creating Mailboxes Automatically
91
Creating an Informational Mailbox
92
Creating a Range of Mailboxes from an Existing Mailbox
93
Modifying an Existing Mailbox
94
Moving from One Mailbox to Another
95
Deleting an Existing Mailbox
96
Finding Mailboxes that Match Certain Criteria
96
Naming Groups and Greetings
98
Mailbox Field Reference
99
Using the Users Screen
107
Creating a Personal Mailbox
110
Creating a Mailbox for Someone Without a Telephone
112
Creating Personal Mailboxes Automatically
113
Creating an Informational Mailbox
114
Creating a Range of Mailboxes from an Existing Mailbox
115
Modifying an Existing Mailbox
116
Moving from One Mailbox to Another
117
Deleting an Existing Mailbox
118
Mailbox Field Reference
119
Chapter 6 Notifying Users
127
Overview
127
Selecting a Port for Notification
128
Planning Your Notification Records
129
Managing Notification Records and Templates
130
Using Amanda Administrator
131
Creating a Notification Record and a Notification Template
131
Creating a Notification Record from an Existing Template
136
Modifying Templates
137
Disabling a Notification Record
140
Changing Notification Telephone Numbers
140
Changing the Notification Variable by Telephone
141
Using the Notify Screen
142
Creating a Notification Record and a Notification Template
144
Creating a Notification Record from an Existing Template
147
Modifying Templates
148
Disabling a Notification Record
151
Changing Notification Telephone Numbers
152
Examples of Notification Methods
153
Controlling a Message Light
153
Using %U and %V Instead of %E
154
Using Voice Notification
154
Calling a Pager
155
Relaying Information to a Pager
156
Calling Home
158
Norstar Notification Records
161
Emergency Lists
162
Chapter 7 Automatic Scheduling
163
Overview
163
Managing Automatic Call-Processing Changes
165
Using Amanda Administrator
166
Creating Scheduling Records
166
Modifying Scheduling Records
171
Disabling a Scheduling Record
173
Using the Auto Screen
174
Creating Scheduling Records
175
Modifying Scheduling Records
177
Disabling a Scheduling Record
179
Example: Changing User's Greetings
180
Chapter 8 Generating Reports
183
Overview
183
Example Report
184
Managing Reports and Report Templates
185
Using Amanda Administrator
185
Creating Reports and Report Templates
185
Creating Reports from Templates
188
Printing Reports
189
Saving Reports as Files
190
Using the Reports Screen
190
Creating Reports and Report Templates
192
Creating Reports from Templates
194
Printing Reports
196
Saving Reports as Files
196
Chapter 9 Using the Administrator Mailbox
199
Administering Amanda by Telephone
199
Managing System Announcements
200
Changing the Busy Hold Music
201
Locking and Unlocking Mailboxes
201
Resetting Mailboxes
202
Listening to System Status
203
Creating System-Wide Mailing Lists
203
Resetting the Date and Time
204
Setting up the Administrator Mailbox from the Computer
205
Chapter 10 Using Utilities
209
Backing up and Restoring Files
209
Deleting Mailboxes and Mailing Lists
210
Deleting Mailboxes
210
Deleting Personal Mailing Lists
210
Displaying Message Information
211
Validating Notification Templates
212
Managing Text Files
212
Searching Text Files
212
Editing a Text File
213
Examples
214
JOVE Commands
215
Displaying Text Files (20 Lines at a Time)
217
Displaying the Last N Lines of Text Files
218
Performing Operations at Shutdown
218
Reviewing Installation History
219
Appendix A: Setup Sheets
223
Company Greeting Example
223
Caller Instructions Example
224
Mailbox with Greetings
225
Mailbox with Menu
226
General Mailbox Checklist
227
Mailbox Settings
230
Notification Records
231
Appendix B
233
Glossary
233
Index
249
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