Call Handling
Forwarding to a Pager Not Recommended
Forwarding calls to a pager is possible but not recommended since callers
will only hear what is heard when calling a pager and will not know to enter
a return phone number unless instructed.
Do Not Disturb
If you select Enable Do Not Disturb, all incoming calls are forwarded to
voice mail.
Busy Call Handling and No Answer Handling
You can use these options to specify how you want to handle incoming
calls when you're already on the phone or when you can't answer the
phone, for example, when you've enabled the Do Not Disturb state.
If want to use the Auto Attendant and you don't know the number of the
phrase or menu you want to use, check with your system administrator.
One busy-call handling option, Place call in queue is available only if
queueing is enabled for you or for your workgroup.
Number of Rings Before Forwarding
This setting is pertains to almost all the options on this page: the number of
times the phone should ring before the system decides to forward the call
to an extension, voice mail, or the Auto Attendant.
AltiView 4.0 User Guide
39
Need help?
Do you have a question about the AltiView Release 4.0 and is the answer not in the manual?
Questions and answers