Index - Altigen AltiView Release 4.0 User Manual

Index

Index
A
AA state 11
ACT 5, 37
advanced database option 38
AltiAgent
configuration 35
AltiGen ii
AltiGen Communications
phone numbers ii
AltiGen services 4
AltiView
configuration 35
main window 15
Apply button 35
auto attendant 21
B
busy call handling 39
Busy state 11
C
call handling 17–22
configuration 38
call history 32
call holding 19
Call Pending state 11
call states, defined 11
call transfer 20
call waiting 20
calls list 16
Center configuration 35–45
conference call 21
Conference state 11
configuration 35, 35–45
call handling 38
general 36
message notification 43
One Number Access 40
station speed dialing 44
connected 11
D
databases 5
advanced options 38
deleting
logs 33
dial-by-name 38
dialing
by name 18
by name search 19
by number 17
keyboard dialing pad 18
speed dial 19
using the mouse 18
dialing window (dial pad) 17
dialtone 11
distribution lists 27
Do Not Disturb 39
E
Error call state 11
error messages 12
exit 10
external databases 5
F
flash button 19
forwarding all calls 38
forwarding voice mail 26
G
general configuration 36
GoldMine 5
Goldmine 37
H
handling calls 17–22
hiding Center 9
history logs 32
history window 32
hold 11
hold button 19
hold pending 11
AltiView 4.0 User Guide 47