If You Need Help; How To Contact Xerox Product Training & Information - Xerox 8550YDP - Phaser Color Solid Ink Printer User Manual

During the test, only one question appears on the screen. You cannot jump ahead to see other questions, or
scroll back to change answers. Certain questions that cover key information may trigger an automatic test
failure if you answer them incorrectly. Manuals that are normally available (for example, the Service Manual)
may be used as resources when taking the test. Test results are provided immediately. When a test failure
occurs, review topics are suggested based on the questions missed. If you fail a test three times, you must
contact a Xerox Product Training & Information representative at (503) 685-4400 (North America only).

If You Need Help

To obtain the most current updates, tips, and bulletins, visit the Partner Resources site at
www.xerox.com/office/partners, or the training update site at one of these locations:
Internet Access:
Requires login (user name and password)
Intranet Access:
Requires intranet access, located behind Xerox firewall
Service Bulletins & Flashes
Knowledge Base
Training Updates
Certified technicians should use the Updated Training Information link to access updated training and
general reference material. The site includes links to Frequently Asked Questions for training. It also includes
Certification Checklists for all training programs.
How to Contact Xerox Product Training & Information
Xerox wants to help you successfully complete this training course. If you need assistance with any part of
the training, please contact us through the Contact Us link located on the Testing Center web page, or by
using the following email address and telephone number:
E-mail: support.training@office.xerox.com
Phone: (503) 685-4400 (North America only)
page 6
www.xerox.com/office/training
cpidserv.opbu.xerox.com/training
PHASER 8550, 8500, & 8400 INTRODUCTION
Version 1.0