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If you encounter a problem
DocuTech 65/DocuPrint 65
2.
Installation
This chapter provides the information you need when you plan the first
installation of the DocuTech 65/DocuPrint 65 by the carrier or Xerox service
representative. It is also needed when you want to relocate the equipment at
some time in the future.
In case of problems with the DocuTech 65/DocuPrint 65 installation, consult
the chapter, Problem solving. If you still cannot resolve the problem, please
contact your printer administrator for assistance.
In some cases, the printer administrator may not be available, or the problem
may require more assistance. In those situations, please locate the printer
serial number inside the printer's front door, to the left of the red button, as
shown in Figure 2-1.
With the serial number ready, contact the Xerox Customer Support Center via
the Welcome Center phone number:
•
In USA: 1-800-821-2797
•
In Canada: 1-800-939-3769
•
In Xerox Europe countries: call the local welcome center
Figure 2-1. Printer serial number
Serial Number
2-1
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