Troubleshooting
Cannot Access the NSS through FTP
Cannot Access the NSS through FTP
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Cannot Rename a Folder through FTP
Cisco Small Business NSS2000 Series Administration Guide
Problem Scenario: Users attempt to log into the NSS through FTP but are unable
to access their home directory or shares on the NSS.
Resolution: There are several configuration settings that must be defined to enable
FTP access.
From the Manager Menu, click Shares
Ensure Enable FTP is selected. (You can go through the settings on this page to
ensure they are correctly defined.)
Close the FTP Setup page.
From the Manager Menu, click Shares
Click Edit for the applicable share.
Make sure the FTP protocol is selected, and then click Update.
From the Manager Menu, click Access
Make sure there are no filters set up to drop or reject FTP access for the
applicable IP or MAC addresses.
Problem Scenario: Users attempt to log into the NSS through FTP but are unable
to rename a folder.
Resolution: Renaming of folders is not a supported FTP standard. To rename a
folder, users must log into the NSS through NFS or CIFS (provided these are
supported protocols).
FTP Setup.
Shares.
Network.
A
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