Drive Error Led Remains On; Firmware Upgrade Failed - Cisco NSS2000 - Gigabit Storage System Chassis Administration Manual

Troubleshooting

Drive Error LED Remains On

Drive Error LED Remains On
STEP 1
STEP 2

Firmware Upgrade Failed

STEP 1
Cisco Small Business NSS2000 Series Administration Guide
If a drive that is part of a RAID array is accidentally removed and then
subsequently reinserted into the chassis, it is possible that the drive Error LED will
become lit. In this case the drive has been rejected from the array. The Error LED
remains lit in this case.
To correct the problem with the drive:
Remove the drive from the chassis, and then reinsert it.
The Error LED for that drive should be cleared.
If the array is not failed as a result of the original removal of the drive, add the drive
back into the array. If the array is failed, follow the steps to recreate the failed array.
Problems can occur with the firmware under the following conditions:
•
The firmware must be upgraded from an external source to the NSS. You
cannot install firmware that is saved to a disk on the NSS. If a copy of the
firmware is saved to a disk on the NSS, copy it to another location (such as
onto a PC) before you attempt to upgrade it.
•
The firmware must be compatible with the NSS platform.
•
The firmware must be newer than the version currently installed. The
system does not support downgrades.
•
The firmware must be installed in a specific order if upgrading within a
virtualized setup. See Upgrading Firmware in a Virtualized Setup for details.
Resolution: To updated the firmware after a failed attempt:
Click OK when the message appears from the System Details page that the
firmware upgrade was not successful.
The system automatically reboots using the current firmware version. The
Power LED blinks green and then goes solid green when the reboot completes.
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