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Cisco ASR 5000 Series External Storage Server
Installation and Administration Guide
Version 9.0
Last updated February 15, 2012
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883
Text Part Number: OL-22979-03

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   Summary of Contents for Cisco ASR 5000 Series

  • Page 1

    Cisco ASR 5000 Series External Storage Server Installation and Administration Guide Version 9.0 Last updated February 15, 2012 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883...

  • Page 2

    ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks.

  • Page 3: Table Of Contents

    Using the start_serv Script ......................... 82 Configuring Veritas Cluster to Start L-ESS Using FSS Scheduler ..........82 Using the Cleanup Script ........................82 How the Cleanup Script Works ...................... 82 Cisco ASR 5000 Series External Storage Server Installation and Administration Guide ▄ OL-22979-03...

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    File Push Functionality ................89 Configuring HDD ............................. 90 Configuring Push Functionality ....................... 91 Pushing xDR Files Manually ......................92 L-ESS Directory Structure ........................94 Log Maintenance ............................ 95 ▄ Cisco ASR 5000 Series External Storage Server Installation and Administration Guide OL-22979-03...

  • Page 5: About This Guide

    About this Guide This document pertains to the features and functionality that run on and/or that are related to the Cisco® ASR 5000 Chassis. This preface includes the following sections:  Conventions Used  Contacting Customer Support  Additional Information Cisco ASR 5000 Series External Storage Server Installation and Administration Guide ▄...

  • Page 6: Conventions Used

    Required keywords and variables are surrounded by braces. They must be entered as part of the variable } command syntax. [ keyword or Optional keywords or variables that may or may not be used are surrounded by brackets. variable ] ▄ Cisco ASR 5000 Series External Storage Server Installation and Administration Guide OL-22979-03...

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    These variables can be used in conjunction with required or optional keywords or variables. For example: { nonce | timestamp } [ count number_of_packets | size number_of_bytes ] Cisco ASR 5000 Series External Storage Server Installation and Administration Guide ▄ OL-22979-03...

  • Page 8: Contacting Customer Support

    ▀ Contacting Customer Support Contacting Customer Support Go to http://www.cisco.com/cisco/support/ to submit a service request. A valid Cisco account (username and password) is required to access this site. Please contact your Cisco account representative for additional information. For Existing Customers with support contracts through Starent Networks: Refer to the support area of https://support.starentnetworks.com/ for up-to-date product documentation or to submit a service request.

  • Page 9: Additional Information

     Cisco ASR 5000 SNMP MIB Reference  Cisco Web Element Manager Installation and Administration Guide  Product-specific and feature-specific Administration guides  Release Notes that accompany updates and upgrades to StarOS Cisco ASR 5000 Series External Storage Server Installation and Administration Guide ▄ OL-22979-03...

  • Page 11: External Storage System Overview

    ECS installation and configuration as described in the Enhanced Charging Services Administration Guide. Important: The 9.0 release of ESS works in conjuction with the latest embedded versions of StarOS. Cisco ASR 5000 Series External Storage Server Installation and Administration Guide ▄ OL-22979-03...

  • Page 12: Overview

     Local, short-term external storage server (L-ESS) The following figure shows a typical organization of External Storage System including L-ESS and billing system with chassis having a AAA server. ▄ Cisco ASR 5000 Series External Storage Server Installation and Administration Guide OL-22979-03...

  • Page 13: Local, Short-term External Storage System

    The following are the requirements for the deployment of L-ESS:  High speed dedicated redundant connections to chassis to pull xDR files.  High-speed dedicated and redundant connection with billing system to transfer xDR files. Cisco ASR 5000 Series External Storage Server Installation and Administration Guide ▄ OL-22979-03...

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     Provides a means of archiving/compression of the pulled xDR files for the purpose of extending the storage capacity.  Provides xDR files to the billing system. ▄ Cisco ASR 5000 Series External Storage Server Installation and Administration Guide OL-22979-03...

  • Page 15: System Requirements

     Sun Solaris 10 with Solaris Patch number 137137-09 dated on or after July 16, 2007 to Nov 2008.  PSMON (installed through ESS installation script)  Perl 5.8.5 (installed through ESS installation script) Cisco ASR 5000 Series External Storage Server Installation and Administration Guide ▄ OL-22979-03...

  • Page 16: Minimum System Recommendations For Cluster Deployment Of L-ess

     Fiber channel (FC) based Common Storage System for Servers (Sun Storage Tek 2540)  PCI Dual FC 4GB HBA  Dual RAID Controllers  5 x 300GB 15K drives  AC or DC power supplies depending upon your application ▄ Cisco ASR 5000 Series External Storage Server Installation and Administration Guide OL-22979-03...

  • Page 17: Veritas Cluster Installation And Management

    L-ESS cluster nodes. This system provides high storage scalability and redundancy with RAID support. This chapter includes the following topics:  L-ESS Cluster Functional Description  Installing Hardware Cisco ASR 5000 Series External Storage Server Installation and Administration Guide ▄ OL-22979-03...

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    L-ESS Server. For detailed instructions, refer to the L-ESS Installation and Configuration chapter of this guide. Then, perform the cluster monitoring and rootdisk encapsulation processes. ▄ Cisco ASR 5000 Series External Storage Server Installation and Administration Guide OL-22979-03...

  • Page 19: L-ess Cluster Functional Description

     The active L-ESS uses SFTP to access the chassis and retrieve all closed xDRs for storage in the /fetched_data directory.  Active L-ESS fetches xDR files for eventual retrieval by the billing system. Cisco ASR 5000 Series External Storage Server Installation and Administration Guide ▄ OL-22979-03...

  • Page 20: Installing Hardware

    # Please enter the default router for bge0. Step 13 After entering hostname, IP address, netmask, and default router information, you must confirm the inputs. Please verify your configuration information: hostname: ▄ Cisco ASR 5000 Series External Storage Server Installation and Administration Guide OL-22979-03...

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    This will only be a temporary change to allow remote access until user accounts are created. Step 19 Restart the SSH daemon to make changes take effect. Cisco ASR 5000 Series External Storage Server Installation and Administration Guide ▄ OL-22979-03...

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    Enter password for user. New Password: Re-enter new Password: passwd: password successfully changed for user Step 23 Connect the storage array to server 1 only. ▄ Cisco ASR 5000 Series External Storage Server Installation and Administration Guide OL-22979-03...

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    Execute the format command on both the servers, and verify if the drives are correctly labeled and cabled. For more detailed information, refer to the Sun Documentation. Cisco ASR 5000 Series External Storage Server Installation and Administration Guide ▄ OL-22979-03...

  • Page 24: Configuring Storage Array

    Enter the name of the server being configured, its IP address, and the password that you set for the ssmon user in the fields, then click OK. ▄ Cisco ASR 5000 Series External Storage Server Installation and Administration Guide OL-22979-03...

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    Select the ID listed, then, in the pop-up at the bottom, select the name of the server, and click Apply. Step 16 When prompted, enter the password for the ssadmin user that you selected earlier, and then click OK. Cisco ASR 5000 Series External Storage Server Installation and Administration Guide ▄ OL-22979-03...

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    Enter the password for the ssconfig user that you selected earlier. Step 22 Select RAID 5, then select Use a standby drive, and Write a new label to the new LD check boxes. ▄ Cisco ASR 5000 Series External Storage Server Installation and Administration Guide OL-22979-03...

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    Click OK to verify that you want to overwrite all data on the array. Step 24 A progress dialog appears showing you the status of the array format. Step 25 When complete, the below dialog appears. Click Close. Cisco ASR 5000 Series External Storage Server Installation and Administration Guide ▄ OL-22979-03...

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    ▀ Configuring Storage Array Step 26 Click Custom Configure on the Configuration menu. Step 27 Select Change Controller Parameters. Step 28 Click on Channel 1, and then click Change Settings. ▄ Cisco ASR 5000 Series External Storage Server Installation and Administration Guide OL-22979-03...

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    Click on Channel 3, and then click Change Settings. Step 31 Select 3 under Available SCSI IDs, then click >> Add PID >>, and click OK. Step 32 Click Custom Configure on the Configuration menu. Cisco ASR 5000 Series External Storage Server Installation and Administration Guide ▄ OL-22979-03...

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    Select Make or Change Standby Drives. Step 42 Click the radio button next to, Local Standby for LD#, and make sure that the popup has 0 shown, then click Apply. ▄ Cisco ASR 5000 Series External Storage Server Installation and Administration Guide OL-22979-03...

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    Veritas Cluster Installation and Management Configuring Storage Array ▀ Step 43 Quit ssconsole. Cisco ASR 5000 Series External Storage Server Installation and Administration Guide ▄ OL-22979-03...

  • Page 32: Configuring Veritas Volume Manager And Veritas Cluster

    Edit /etc/llthosts, and replace less1 with the name of the first server in the pair, and less2 with the name of the second server. Step 10 Restart LLT and GAB, by executing the following commands: #/etc/init.d/gab stop #/etc/init.d/llt.rc stop #/etc/init.d/llt.rc start ▄ Cisco ASR 5000 Series External Storage Server Installation and Administration Guide OL-22979-03...

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    A less3 RUNNING 0 A less4 RUNNING 0 -- GROUP STATE -- Group System Probed AutoDisabled State B LAPP less3 Y N OFFLINE B LAPP less4 Y N OFFLINE Cisco ASR 5000 Series External Storage Server Installation and Administration Guide ▄ OL-22979-03...

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    Step g ....Once the application is up and running, dump the configuration using the following command: haconf -dump makero Also, perform a cat of main.cf file. A sample output is shown below. Application T5220-Application ( User = root StartProgram = "/less/LESS/ess/start_serv.sh" ▄ Cisco ASR 5000 Series External Storage Server Installation and Administration Guide OL-22979-03...

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    Step h ....Perform a switch over and verify that the application comes up on the other node as well. hagrp -offline <RG_name> -sys <Node1> hagrp -online <RG_name> -sys <Node2> Step 19 Validate that it is online on the first node. root@less4 # hastatus -sum Cisco ASR 5000 Series External Storage Server Installation and Administration Guide ▄ OL-22979-03...

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    Then, restart both the nodes by executing the following command: root@less3 # hastart root@less4 # hastart For more details on the installation of Veritas Volume Manager and Veritas Cluster configuration, refer to the Veritas Documentation. ▄ Cisco ASR 5000 Series External Storage Server Installation and Administration Guide OL-22979-03...

  • Page 37: Monitoring Veritas Cluster

    DATE=`date "+%m/%d/%Y %T"` echo $DATE $VCS "Veritas is running normally." >> /var/adm/messages Step 2 Change the permission of the script to make it executable. # chmod 755 /export/home/scripts/keep_vcs_active.sh Cisco ASR 5000 Series External Storage Server Installation and Administration Guide ▄ OL-22979-03...

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    2>>/var/adm/messages Step 5 Activate the new cron jobs. # crontab /tmp/CRON On executing the script, the status of the Veritas cluster can be verified every 15 minutes. ▄ Cisco ASR 5000 Series External Storage Server Installation and Administration Guide OL-22979-03...

  • Page 39: Setup Of Rootdisk Encapsulation And Mirroring

    ! vxassist -g bootdg mirror rootvol layout=contig,diskalign rootmirror ! vxbootsetup -g bootdg -v rootmirror ! vxmksdpart -f -v -g rootdg rootmirror-01 0 0x2 0x200 ! vxpartadd /dev/rdsk/c1t1d0s2 0 0x2 0x200 20352 62918208 Cisco ASR 5000 Series External Storage Server Installation and Administration Guide ▄ OL-22979-03...

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    On node 2, type hastart. The cluster should then start, and can be monitored in the hastatus window open on node 1. Refer to /var/VRTSvcs/log/engine_A.log if you get any errors. ▄ Cisco ASR 5000 Series External Storage Server Installation and Administration Guide OL-22979-03...

  • Page 41: Testing Veritas Cluster

    LAPP-vmdg-lessdg JPTRFLGN-LESS2 ONLINE LAPP-ip-vip_ext JPTRFLGN-LESS1 OFFLINE LAPP-ip-vip_ext JPTRFLGN-LESS2 ONLINE LAPP-mnt-less JPTRFLGN-LESS1 OFFLINE LAPP-mnt-less JPTRFLGN-LESS2 ONLINE ----------------------------------------------------------------------- LAPP-mnt-less-bk JPTRFLGN-LESS1 OFFLINE LAPP-mnt-less-bk JPTRFLGN-LESS2 ONLINE LAPP-nic-bge0 JPTRFLGN-LESS1 ONLINE LAPP-nic-bge0 JPTRFLGN-LESS2 ONLINE Cisco ASR 5000 Series External Storage Server Installation and Administration Guide ▄ OL-22979-03...

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    A JPTRFLGN-LESS1 RUNNING 0 A JPTRFLGN-LESS2 RUNNING 0 -- GROUP STATE -- Group System Probed AutoDisabled State B LAPP JPTRFLGN-LESS1 Y N OFFLINE B LAPP JPTRFLGN-LESS2 Y N ONLINE ▄ Cisco ASR 5000 Series External Storage Server Installation and Administration Guide OL-22979-03...

  • Page 43: L-ess Cluster Failure Handling

    Any and all failure scenarios, be it software or hardware, will be handled in a manner such that from the network/billing system perspective, the L-ESS is always reachable with a consistent set of directory structures and contents. Cisco ASR 5000 Series External Storage Server Installation and Administration Guide ▄ OL-22979-03...

  • Page 45: L-ess Installation And Configuration

    Chapter 3 L-ESS Installation and Configuration This chapter describes how to install and configure the L-ESS application on the L-ESS Server. Cisco ASR 5000 Series External Storage Server Installation and Administration Guide ▄ OL-22979-03...

  • Page 46: L-ess Installation Modes

    For stand-alone installation of L-ESS application, refer to the Installing LESS Application in Standalone Mode section. For cluster-based installation of L-ESS application, refer to the Installing LESS Application in Cluster Mode section. ▄ Cisco ASR 5000 Series External Storage Server Installation and Administration Guide OL-22979-03...

  • Page 47: Installing L-ess Application In Stand-alone Mode

    Follow the on-screen prompts to progress through the various installation dialogs and configure the parameters as required. Refer to the following table for descriptions of the configurable parameters on each of the installation dialogs. Cisco ASR 5000 Series External Storage Server Installation and Administration Guide ▄ OL-22979-03...

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    ENTER for no SMTP server and e-mail recipient. Email-ID [To ] Type the e-mail address of the person who should receive the alert messages. Null Miscellaneous Configuration ▄ Cisco ASR 5000 Series External Storage Server Installation and Administration Guide OL-22979-03...

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    L-ESS Installation Confirmation Modify Type (Y)es if you want to make any modifications to the existing configuration. configuration Proceed with Type (Y)esto proceed with L-ESS installation. installation Cisco ASR 5000 Series External Storage Server Installation and Administration Guide ▄ OL-22979-03...

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    Type the pull poll interval, in seconds, for pulling the record files from chassis or interval for host. source The value must be an integer from 10 through 3600. ▄ Cisco ASR 5000 Series External Storage Server Installation and Administration Guide OL-22979-03...

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    This particular alarm generation can be enabled only if the deletion of EDR or UDR files from remote host is enabled and the SNMP support is enabled. Cisco ASR 5000 Series External Storage Server Installation and Administration Guide ▄ OL-22979-03...

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    Type the path for xDR base directory on chassis or on local source. This is the Null base directory on chassis from which L-ESS will pull xDR files. ▄ Cisco ASR 5000 Series External Storage Server Installation and Administration Guide OL-22979-03...

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    (Y)es. This causes the deletion of older files on disk crossing the threshold of the threshold Disk threshold 2 parameter until disk utilization drops below Disk threshold 1. Cisco ASR 5000 Series External Storage Server Installation and Administration Guide ▄ OL-22979-03...

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    SNMP port Type the SNMP Manager port number. SNMP Type the community string that should be used while sending the SNMP traps. public community string Remote Host Configuration ▄ Cisco ASR 5000 Series External Storage Server Installation and Administration Guide OL-22979-03...

  • Page 55

    L-ESS Server Configuration section in this guide. After providing the inputs for the parameters, the script extracts the l_ess.tar file and then installs the L-ESS application. Cisco ASR 5000 Series External Storage Server Installation and Administration Guide ▄ OL-22979-03...

  • Page 56: Installing L-ess Application In Cluster Mode

    L-ESS application is installed. Shared directory for Type the shared directory path where the L-ESS stores the fetched data and log files. /sharedless L-ESS data and log /less files ▄ Cisco ASR 5000 Series External Storage Server Installation and Administration Guide OL-22979-03...

  • Page 57

    (e.g. R-ESS) that takes care of deleting the files after processing, it is advised that the File expiry duration parameter is not configured (leave its value as 0 i.e. default). Cisco ASR 5000 Series External Storage Server Installation and Administration Guide ▄ OL-22979-03...

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    [10] Enable Destination [11] Disable Destination [12] Miscelleneous Configurations [13] Show All Config [e] Exit Enter your choice according to the configurations needed. Common Config Parameters for Source/Destination ▄ Cisco ASR 5000 Series External Storage Server Installation and Administration Guide OL-22979-03...

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    This particular alarm generation can be enabled only if the deletion of EDR or UDR files from remote host is enabled and the SNMP support is enabled. Cisco ASR 5000 Series External Storage Server Installation and Administration Guide ▄ OL-22979-03...

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    If the filter string is provided, L-ESS will pull/push files only with matching filter string. For example, the include filter list can be [MIP,OCS] and the exclude filter list can be ![ACR,NBR]. ▄ Cisco ASR 5000 Series External Storage Server Installation and Administration Guide OL-22979-03...

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    Type (Y)es to enable the SNMP trap notifications. SNMP Version Type the SNMP version of the traps that should be generated by L-ESS. The currently supported SNMP versions are v1 and v2c. Cisco ASR 5000 Series External Storage Server Installation and Administration Guide ▄ OL-22979-03...

  • Page 62

    SFTP User Name Type the user name used to log on to chassis. Null Important: This parameter is applicable only if the source or destination is at remote location. ▄ Cisco ASR 5000 Series External Storage Server Installation and Administration Guide OL-22979-03...

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    ---------------- Cluster Nodes ---------------- Node name Status --------- ------- Cluster node: clustems2 Online Cluster node: clustems1 Online --------------------------------------------------- --------- Cluster Transport Paths --------- Endpoint Endpoint Status ----------------- ------------------ Cisco ASR 5000 Series External Storage Server Installation and Administration Guide ▄ OL-22979-03...

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    -- Device Group Status -- Device Group Status ------------ ------ -- Multi-owner Device Groups -- Device Group Online Status ------------ ------------- ------------------------------------------------------------------ -- Resource Groups and Resources -- ▄ Cisco ASR 5000 Series External Storage Server Installation and Administration Guide OL-22979-03...

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    Group: LESS-harg clustems1 Online No -- Resources -- Resource Name Node Name State Status Message -------------- --------- ------- -------------- Resource: LESS-hars clustems2 Offline Offline Resource: LESS-hars clustems1 Online Online ------------------------------------------------------------------ Cisco ASR 5000 Series External Storage Server Installation and Administration Guide ▄ OL-22979-03...

  • Page 66: Uninstalling L-ess Application

    When uninstallation is finished, the system displays a message to indicate successful uninstallation and removal of the directories. Step 3 Remove shared directories/process manually if not removed during uninstallation. ▄ Cisco ASR 5000 Series External Storage Server Installation and Administration Guide OL-22979-03...

  • Page 67: Configuring Psmon Threshold (optional)

    #THRESHOLDS for total memory used and total swap used in percentage (%). Default is 50 % MemoryUsed 50 SwapUsed 50 Step 4 Change the values for MemoryUsed and SwapUsed to the desired percentages. Cisco ASR 5000 Series External Storage Server Installation and Administration Guide ▄ OL-22979-03...

  • Page 68

    Step 6 Stop and restart the PSMON process to implement these changes by using the procedures in Starting and Stopping L- ESS and Using the Maintenance Utility sections. ▄ Cisco ASR 5000 Series External Storage Server Installation and Administration Guide OL-22979-03...

  • Page 69: Configuring The L-ess Server

    Chapter 4 Configuring the L-ESS Server This chapter includes the following topics:  LESS Server Configuration  Source and Destination Configuration  Starting and Stopping LESS Cisco ASR 5000 Series External Storage Server Installation and Administration Guide ▄ OL-22979-03...

  • Page 70: L-ess Server Configuration

    If this flag is set, each time when L-ESS instance restarts L- ESS will also ignore the past information about missing file identification and the file contents will be reset. ▄ Cisco ASR 5000 Series External Storage Server Installation and Administration Guide OL-22979-03...

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    L-ESS instances on same L-ESS machine. The default value for this parameter is 22222. The limit is within 1025 to 65535. Important: Do not change this port unless it is absolutely required. Cisco ASR 5000 Series External Storage Server Installation and Administration Guide ▄ OL-22979-03...

  • Page 72: Source And Destination Configuration

    The [Config File Path] is the path where the config file is present. Options Description Load the config file. Validate the config file. Clean all configurations. Print all configurations. Display help. ▄ Cisco ASR 5000 Series External Storage Server Installation and Administration Guide OL-22979-03...

  • Page 73

    If this flag is enabled this will cause deleting data records from the source directory after fetching. The possible values are:  y – enable  n – disable Cisco ASR 5000 Series External Storage Server Installation and Administration Guide ▄ OL-22979-03...

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    If the value is d, it means that every file received will be decompressed before sending to destination unless it is already decompressed. ProcessCount Specify the number of processes to be spawned for each source/destination. ▄ Cisco ASR 5000 Series External Storage Server Installation and Administration Guide OL-22979-03...

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    Location - This can be L or R i.e. Local or Remote respectively. Rest of the parameters are common to Common Parameters list. Destination Parameters These are similar to the source parameters and the above list of common parameters. Cisco ASR 5000 Series External Storage Server Installation and Administration Guide ▄ OL-22979-03...

  • Page 76: Starting And Stopping L-ess

    To stop the L-ESS Server enter the following command from <less_install_dir>/ess directory: ./serv stop For additional information on the serv commands, refer to the Using the Maintenance Utility section in the L-ESS Maintenance and Troubleshooting chapter. ▄ Cisco ASR 5000 Series External Storage Server Installation and Administration Guide OL-22979-03...

  • Page 77: L-ess Maintenance And Troubleshooting

    L-ESS Maintenance and Troubleshooting This chapter includes the following topics:  Using the Maintenance Utility  Using L-ESS Logs  L-ESS Server Scripts  Troubleshooting the L-ESS Cisco ASR 5000 Series External Storage Server Installation and Administration Guide ▄ OL-22979-03...

  • Page 78: Using The Maintenance Utility

    This command will show the version of L-ESS build. It will also show the revision date. version The following is a sample output of the serv status command: Process Status ▄ Cisco ASR 5000 Series External Storage Server Installation and Administration Guide OL-22979-03...

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    L-ESS Maintenance and Troubleshooting Using the Maintenance Utility ▀ --------------------------------------------------------- 4270 PS Monitor Application Running Local External Storage Server Not running Cisco ASR 5000 Series External Storage Server Installation and Administration Guide ▄ OL-22979-03...

  • Page 80: Using L-ess Logs

    Each time L-ESS starts, a new directory is created under the log path directory. This directory uses the following naming conventions: SERVER_LOG<Current date>_<Current time> Paramiko related logs are also stored at the same location with file name paramiko.log. ▄ Cisco ASR 5000 Series External Storage Server Installation and Administration Guide OL-22979-03...

  • Page 81: L-ess Server Scripts

    This resource reservation aids to achieve predictable performance on systems with mixed workloads. Resource pools provide a persistent configuration mechanism for processor set (pset) configuration. In case of a multi-processor Cisco ASR 5000 Series External Storage Server Installation and Administration Guide ▄ OL-22979-03...

  • Page 82: Using The Start_serv Script

    Provide the local paths from where files should be deleted periodically. These paths are taken as base paths and all of the older files below the base path are deleted at the configured time. ▄ Cisco ASR 5000 Series External Storage Server Installation and Administration Guide OL-22979-03...

  • Page 83

    Start this script from /ess directory with the following command: ./deleteLocalFiles.sh path1 [path2 path3 .. pathn ] Important: The logs for the cleanup script are generated in a file located at ess/log/deleteLocalFiles_%timestamp%.log. Cisco ASR 5000 Series External Storage Server Installation and Administration Guide ▄ OL-22979-03...

  • Page 84: Troubleshooting The L-ess

     If SNMP support is configured trap notification raised due to connection failure may provide additional information on why L-ESS could not connect to remote destination. ▄ Cisco ASR 5000 Series External Storage Server Installation and Administration Guide OL-22979-03...

  • Page 85

    Check if network latency between chassis and L-ESS is higher than usual. 'starLESSPullIntervalMissed'  Check if file size is larger than expected.  Check if file poll interval is correctly set. Cisco ASR 5000 Series External Storage Server Installation and Administration Guide ▄ OL-22979-03...

  • Page 86

    Check if the password is properly configured. In case of any failure, check the L-ESS logs for additional information. If the problem still persists, contact your system administrator. ▄ Cisco ASR 5000 Series External Storage Server Installation and Administration Guide OL-22979-03...

  • Page 87: Capturing Server Logs Using Script

     Current status (running / not running) of the product  Current version of the installed product  Current Config files of the product  Output of the following commands: netstat -nr Cisco ASR 5000 Series External Storage Server Installation and Administration Guide ▄ OL-22979-03...

  • Page 88

     Level 3:  Logs from level 2  Listing of directory pointed by "essbasedirectorypath" from ess_config file  Output of the following commands: pkginfo prtdiag ▄ Cisco ASR 5000 Series External Storage Server Installation and Administration Guide OL-22979-03...

  • Page 89: Xdr File Push Functionality

    SMC hard disk or in-memory file system and will be transferred to L-ESS. Once the file is transferred successfully, according to the configuration, the file will be either removed from the chassis or kept as is. Cisco ASR 5000 Series External Storage Server Installation and Administration Guide ▄ OL-22979-03...

  • Page 90: Configuring Hdd

    To disable the usage of hard disk, use the following command: no cdr use-harddisk For more information on HDD, see the HDD Storage chapter in the AAA and GTPP Interface Administration and Reference. ▄ Cisco ASR 5000 Series External Storage Server Installation and Administration Guide OL-22979-03...

  • Page 91: Configuring Push Functionality

     Changing transfer mode from „pull‟ to „push‟ - You should first remove the entry of chassis‟ host from the list of hosts maintained in L-ESS configuration file. Then disable „pull‟ from L-ESS and change the transfer mode to „push‟ through the specified CLI command. Cisco ASR 5000 Series External Storage Server Installation and Administration Guide ▄ OL-22979-03...

  • Page 92: Pushing Xdr Files Manually

    /records/edr/TX directory. The prefix “prog.” indicates the file transfer is in progress. For the files that failed to transfer, “failed.” is added as a prefix to the file name. ▄ Cisco ASR 5000 Series External Storage Server Installation and Administration Guide OL-22979-03...

  • Page 93

    Once the queue is full, the subsequent push triggers are ignored / failed. Cisco ASR 5000 Series External Storage Server Installation and Administration Guide ▄ OL-22979-03...

  • Page 94: L-ess Directory Structure

    L-ESS, missing of any files is reported by chassis and if some files are deleted due to insufficient disk space, the chassis generates an alarm. ▄ Cisco ASR 5000 Series External Storage Server Installation and Administration Guide OL-22979-03...

  • Page 95: Log Maintenance

     Detection of UDR or EDR files addition or removal  Successful transfer of file (Link creation or copy operation)  Failure during transfer of file (Link creation or copy operation) Cisco ASR 5000 Series External Storage Server Installation and Administration Guide ▄ OL-22979-03...

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