Xerox 7300B - Phaser Color Laser Printer Service Manual page 63

Adjust Tray [1] [2] [3] [4] [5] Size
Troubleshooting Procedure Table
Steps Actions and Questions
1 Verify the paper loaded in the tray is the
correct size and the orientation matches
the front panel and driver settings.
2 Verify the guides in the tray are set snug
against the paper loaded in the tray.
3 Swap trays (2, 3, 4 or 5) and try printing
again.
Note: If the error is for tray 1 you cannot
swap this tray, go on.
Does the problem move with the tray?
4 Inspect the paper size plate on the back
of the tray.
Does the plate move while adjusting the
tray guides?
5 Use service diagnostics to test the paper
size sensors.
Do the sensors function correctly?
6 Check the wiring from the paper size
sensing board to the Engine Controller
Board or the LTA Controller Board.
Is the wiring free from damage or
defects?
Error Messages and Codes
Yes
Go to step [2].
Go to step [3].
Replace the tray.
Go to step [5].
Replace the
Engine Controller
Board.
Replace the Paper
Size Sensing
Board.
No
Match the
orientation of the
paper and
settings.
Set the guides
properly.
Go to step [4].
Replace the tray.
Go to step [6].
Replace the
wiring harness.
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