Page 2: Legal Notices
The information in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be held liable for errors contained herein or direct, indirect, special, incidental or consequential damages in connection with the furnishing, performance, or use of this material.
Page 3: Table Of Contents
Contents 1. Server Overview 2. Server Unpacking and Installation Factory Integrated rp54xx Cabinet Installation ..........4 Receive and Unpack A Non-Integrated Server .
Page 4 Contents GSP Configurable Parameters ............69 Adding Users.
Page 5 Contents Front Bezel ..............123 Memory DIMM .
Page 6 Contents A. Parts and Accessories CRU Physical Location ............. . 176 Customer Replaceable Unit Part Numbers .
Page 7 Contents Typical Installation Schedule ............207 Site Inspection .
Page 8 Contents viii...
Page 9 Table C-4. Customer and Hewlett-Packard Information ....... . . 208...
Page 10 Tables...
Page 11 Figures Figure A-1. Server Rear View ............176 Figure A-2.
Page 12 Figures...
Page 13: Printing History
Preface Printing History The Printing History below identifies the edition dates of this manual. Updates are made to this publication on an unscheduled, as needed, basis. The updates will consist of a complete replacement manual and pertinent on-line or CD-ROM documentation. First Edition .
Page 15: Server Overview
Server Overview The rp5400 family of servers are 1-way to 4-way servers based on the PA-RISC processor architecture. The rp5400 family of servers accommodate up to 16GB of memory and internal peripherals including disks and DVD ROM/Tape. High availability features include HotSwap fans and power supplies, and HotPlug internal disk drives.
Page 16 Server Overview Chapter 1...
Page 17: Server Unpacking And Installation
Server Unpacking and Installation Chapter 2...
Page 18: Factory Integrated Rp54Xx Cabinet Installation
A factory integrated server is one in which the rp54xx server and associated components are pre-assembled and shipped from the factory already installed in a Hewlett-Packard E-Series cabinet. Factory integrated systems reduce the amount of time required to set-up and begin server operation.
Page 19 Server Unpacking and Installation Factory Integrated rp54xx Cabinet Installation 3. At the rear of the cabinet: a. Open the door. b. Remove the anti-tip foot by removing and retaining the two (2) 1/2-inch bolts. For Shipping: L-brackets are mounted behind anti-tip foot.
Page 20 Server Unpacking and Installation Factory Integrated rp54xx Cabinet Installation 5. Straighten the rollers on the cabinet base, if needed, and carefully roll it down the ramps. After removing the server from the pallet, Do not move the cabinet unless the WARNING anti-tip feet are installed! The cabinet can tip if care is not used.
Page 21: Receive And Unpack A Non-Integrated Server
Server Unpacking and Installation Receive and Unpack A Non-Integrated Server Receive and Unpack A Non-Integrated Server WARNING The typical rp54xx system can weigh up to 68kg (150lbs). HP recommends using an an approved lifting device. Lift and move the server in accordance with all local safety regulations.
Page 22 Server Unpacking and Installation Receive and Unpack A Non-Integrated Server NOTE The packaging for rp74xx and rp54xx servers is the same, rp74xx is shown. Step 2. If you are moving the server manually, use three people to lift the server from the packing material and pallet.
Page 23 Server Unpacking and Installation Receive and Unpack A Non-Integrated Server Step 4. Carefully raise the lift’s platform so that it will slide into the slot located under the center of the server, but over the top of the pallet. Lifting Device Platform.
Page 24: Install Deskside Server
Server Unpacking and Installation Install Deskside Server Install Deskside Server The following section describes the installation of a server into a Deskside enclosure for installation in an office environment. The typical rp54xx system can weigh up to 68kg (150lbs). HP recommends using an WARNING approved lifting device.
Page 25 Server Unpacking and Installation Install Deskside Server Alignment Spring Pins Captive Fastener Step 3. Position the server on the wheeled enclosure base. Step 4. Tighten the two captive screws in the enclosure base to secure the server to the base. Step 5.
Page 26 Server Unpacking and Installation Install Deskside Server Step 8. Locate the plastic bag containing the label sheet (taped to the server). Step 9. Remove the label containing serial number, base product, processor product, and model information from the label sheet and apply to the back of the longer pull-tab. NOTE Pull-tab and label shown above is for an rp74xx server.
Page 27: Install Stand-Alone Server In A Cabinet
Server Unpacking and Installation Install Stand-Alone Server in a Cabinet Install Stand-Alone Server in a Cabinet The following describes how to install the A5556A slide-tray assembly into an approved HP cabinet in preparation for installing an rp54xx server. This slide-tray assembly can be installed in an HP E-Series cabinet or other HP cabinets approved for rp54xx system installation.
Page 28 Server Unpacking and Installation Install Stand-Alone Server in a Cabinet Step 3. On the front vertical mounting posts only, slide M5 sheet metal nuts onto the posts over the holes immediately adjacent to the vertical slots determined in the previous step. Also place M5 sheet metal nuts on the holes directly above these.
Page 29 Server Unpacking and Installation Install Stand-Alone Server in a Cabinet bracket into the vertical, rectangular slot in the aluminum spacer. The slide should be positioned in the cabinet so that it is horizontal and level. Guide Pin Hook Step 8. Securely fasten the rear of the slide's mounting bracket to the rear vertical mounting post by installing and tightening two of the M5 x 16 screws with cress-cup washers thorough the mounting post, through the slides mounting bracket and into the threaded nuts attached to the mounting bracket.
Page 30 Server Unpacking and Installation Install Stand-Alone Server in a Cabinet Step 9. Fully extend the slide so that it is locked in the fully open position. Step 10. Use an M5 x 30 screw with a cress cup washer to attach the front of the slide to the vertical mounting post.
Page 31 Server Unpacking and Installation Install Stand-Alone Server in a Cabinet Step 12. Take the tray and place it onto the pins that extend from the slides' inner members. The slots with wide lead-in guides on the side of the tray fit down onto the slides' pins. The flat part of the tray will be on top, and the mounting holes in the top of the tray will be located to the right of the center of the tray.
Page 32 Server Unpacking and Installation Install Stand-Alone Server in a Cabinet Step 15. Position the server on the tray aligning the plunger pins with the alignment holes in the chassis. Step 16. Release the plunger pins to secure the server. Chapter 2...
Page 33: Stationary L-Bracket Rail Assembly
Stationary L-Bracket Rail Assembly rp54xx servers may be installed into E-Series and approved Non- E-Series cabinets using stationary L-bracket rail assembly kits listed below. rp54xx servers are supported in Hewlett-Packard E-series and approved Non- E-series NOTE Hewlett-Packard cabinets, and approved rail kits.
Page 34: Identifying E-Series Hp Cabinets
E-Series cabinets include the following product numbers: A5134A, A5136A, A5136A, A4900A, A4901A, A4902A, J1500A, J1502A, and J1502A. Identifying Static Rail Kit Hewlett-Packard has currently approved two static rail kits for use in cabinet mounting the rp54xx server. They are illustrated below. A5562A Kit Rail...
Page 35: Installing Stationary Rails
Server Unpacking and Installation Stationary L-Bracket Rail Assembly Installing Stationary Rails The installation of stationary rails is similar for most cabinet and rail combinations. The key considerations to are: • Ensure that all safety precautions are read, understood, and observed •...
Page 36 Server Unpacking and Installation Stationary L-Bracket Rail Assembly For installation of other qualified cabinet and rail combinations refer to the safety precautions and instructions accompanying them. Chapter 2...
Page 37: Installing Additional Components
Installing Additional Components Chapter 3...
Page 38: Additional Components
Some of the internal components that are packed separately are not user-installable. To maintain warranty validation, these items must be installed by a Hewlett-Packard Customer Engineer. If you received either (or both) of the components listed below, contact your Hewlett-Packard provider to arrange for installation.
Page 39: Installing Memory
Installing Additional Components Installing Memory Installing Memory Memory Configuration Rules rp54xx servers have 16 slots (8 DIMM pairs) for memory DIMMs. These slots are numbered 0a/b, 1a/b,... 7a/b. 8 of these slots (4a/b - 7a/b) are disabled on rp5400 servers. rp5450 servers can access all slots. rp5400 and rp5450 servers have DIMM slots located on the System Board.
Page 40 Installing Additional Components Installing Memory Step 4. Loosen the captive T-15 screws on the air baffle. Grasp the two handles on the baffle, and lift the baffle remove it. CAUTION Observe all ElectroStatic Discharge (ESD) precautions Do not touch internal components.
Page 41 Installing Additional Components Installing Memory Locate the correct DIMM pair slots. Insert the DIMM connectors into the guides until the card snaps firmly in place. It may be necessary to apply downward force using the palm of your hand on the DIMM.
Page 42 Installing Additional Components Installing Memory Installing rp5470 DIMMs DIMMs for the rp5470 system are installed in memory carriers instead of the system board, as are the other rp54xx systems. However, rp5470 memory carriers are also located on the system board, so the method for opening and closing the system is the same.
Page 43 Installing Additional Components Installing Memory a. Locate the Memory Carrier and pull up on the extractor levers on each end of the Memory Carrier to unseat the Memory Carrier from its socket. b. When the Memory Carrier unseats from the socket, pull it away from the System Board. Loosen the captive screws that secure the DIMM Clip and remove the DIMM Clip from the Memory Carrier.
Page 44: Installing Peripheral Component Interconnect (Pci) Cards
Installing Additional Components Installing Peripheral Component Interconnect (PCI) Cards Installing Peripheral Component Interconnect (PCI) Cards rp54xx servers have a total of 12 PCI I/O slots. Slots 1 and 2 are reserved for the LAN/SCSI and GSP Core I/O cards, leaving 10 PCI I/O slots available for Customer use. rp5400/rp5450 PCI Card Slots For rp5400 and rp5450 models, 10 PCI I/O slots consist of Turbo and non-Turbo slots.
Page 45: Rp5470 Pci Card Slots
Installing Additional Components Installing Peripheral Component Interconnect (PCI) Cards rp5470 PCI Card Slots For rp5470 models, the 10 PCI I/O slots consist of Twin Turbo, Turbo, and non-Turbo slots. The following illustration shows the PCI card slot layout. rp5470 PCI Slots •...
Page 46: Pci I/O Card Installation Restrictions
Installing Additional Components Installing Peripheral Component Interconnect (PCI) Cards PCI I/O Card Installation Restrictions Restrictions apply regarding the installation of PCI I/O cards which contain a PCI-to-PCI bridge: • HP-UX boot is currently not supported for cards that contain a PCI-to-PCI bridge. •...
Page 47 Installing Additional Components Installing Peripheral Component Interconnect (PCI) Cards Load Product Part Description (all are PCI cards) Boot Order Notes Number Number J3525A Dual Port Synchronous Adapter J3525-60001 J3593A 64 port Serial MUX system card J3593-60001 J3592A 8 Port PCI Serial MUX card J3592-60101 A6150A Graphics, USB Card...
Page 48: Installing A Pci Card
Installing Additional Components Installing Peripheral Component Interconnect (PCI) Cards Installing a PCI Card Follow these procedures to install a PCI card. Step 1. Power down and unplug the rp54xx server. DC voltages are present when the server is connected to AC power. Do not attempt to NOTE install or service: CPUs, Memory, PSMs, the Platform Monitor or PCI I/O cards installed in non-Turbo slots (1-6) while DC voltage is present.
Page 49 Installing Additional Components Installing Peripheral Component Interconnect (PCI) Cards Step 5. Slide the PCI card connectors into the slot, snapping firmly in place. For full length (cards that extend to the left side card guides) PCI cards, use the UPPER card guide. Step 6.
Page 50: Online Addition/Replacement (Ola/R) Of Pci I/O Cards
Installing Additional Components Installing Peripheral Component Interconnect (PCI) Cards Step 9. For deskside enclosure configurations, replace the deskside enclosure cover. Step 10. Power the server on. Step 11. Use the server firmware in io command to verify the PCI cards are recognized by the server. If AUTOBOOT is ON, it will be necessary to interrupt the boot process to get to the server firmware Main Menu: Enter command or menu >...
Page 51: Installing Graphics
Installing Additional Components Installing Graphics Installing Graphics This section explains how to install rp54xx 2D graphics hardware. For a complete graphics solution, three products are required. The products listed below are the only products supported on rp54xx servers. • A6150A rp54xx Graphics Package —...
Page 52 Installing Additional Components Installing Graphics rp54xx servers have a total of 12 PCI I/O slots. Slots 1 and 2 are reserved for the LAN/SCSI and GSP Core I/O cards, leaving 10 PCI I/O slots available for Customer use. These 10 PCI I/O slots consist of Turbo and non-Turbo slots.
Page 53 Installing Additional Components Installing Graphics NOTE DC voltages are present when the server is connected to AC power. Do not attempt to install or service: CPUs, Memory, PSMs, the Platform Monitor or PCI I/O cards installed in non-Turbo slots (1-6) while DC voltage is present. Failure to observe this warning may result in damage to the server.
Page 54 Installing Additional Components Installing Graphics Step 5. Grasp the handle on the right rear panel and remove the panel from the side of the chassis. The 12 PCI slots, numbered 1-12 from bottom to top, will be in view. Step 6. Remove the PCI slot cover from the slot that will receive the PCI card. To remove the PCI slot cover, slide the PCI slot cover away from the server.
Page 55 Installing Additional Components Installing Graphics Step 8. At the rear of the chassis, connect the keyboard and mouse cables to the USB card. It does not matter which connector is used for the keyboard or mouse. Chapter 3...
Page 56 Installing Additional Components Installing Graphics Step 9. Connect one end of the 15-pin video cable connector on the graphics card. This connector is labeled “Graphics Display” and “Video Out”. Connect the other end of this cable to the graphics monitor. Step 10.
Page 57: Graphics Troubleshooting
Installing Additional Components Installing Graphics Step 14. Use the server firmware in io command to verify the graphics cards are recognized by the server. If AUTOBOOT is ON, it will be necessary to interrupt the boot process to get to the server firmware Main Menu: Enter command or menu >...
Page 58: Installing Disk Drives
Installing Additional Components Installing Disk Drives Installing Disk Drives rp54xx servers support up to four optional internal hard drives. These drives must be installed in the following sequence: It is not necessary to shutdown the HP-UX operating system or power off the server to install a new disk. Follow this procedure to add internal hard disk drives to your rp54xx server.
Page 59 Installing Additional Components Installing Disk Drives Step 4. Secure the connection by pushing the blue release lever closed. Step 5. Refer to HP-UX documentation to configure the new disk. Chapter 3...
Page 60 Installing Additional Components Installing Disk Drives Chapter 3...
Page 61: Cable Connections
Cable Connections Chapter 4...
Page 62: Core I/O Connections
Cable Connections Core I/O Connections Core I/O Connections The following paragraphs describe the indicators and connections of the rp54xx Core I/O. Core I/O consists of a LAN/SCSI card in slot 1 (lower slot in graphic) and a Guardian Service Processor (GSP) in slot 2 (upper slot in graphic).
Page 63: Revision B Gsp
Cable Connections Core I/O Connections 6. Green/Yellow (Upper LED) Green = 100 Base-T Mode Green Blinking = 100 Base-T Receiving Amber = 10 Base-T Mode Amber Blinking = 10 Base-T Receiving 7. Green (Lower LED) Green = Link OK (10/100 Base-T Mode indicated by LED #6) Green Blinking = Transmitting 8.
Page 64 Cable Connections Core I/O Connections 1. 10/100-Base-T LAN (RJ-45) Connector. GSP LAN. 2. Green/Red (Upper LED). Green = GSP Power On. Red = Guardian Support Processor Test Failed. 3. Green/Yellow, (Lower LED). Green = 100 Base-T Link OK. Flashing Green = 100 Base-T LAN Activity. Yellow = 10 Base-T Link OK.
Page 65: Guardian Service Processor (Gsp) Overview
Cable Connections Guardian Service Processor (GSP) Overview Guardian Service Processor (GSP) Overview This section provides an overview of the Guardian Service Processor (GSP). The GSP is an always on, dedicated service processor that monitors system power, cooling and configuration, and provides console communications.
Page 66: Revision A Gsp
Cable Connections Guardian Service Processor (GSP) Overview • 10/100 Base-T LAN connector for revision B GSP • On-board processor dedicated to GSP functions • Error logging and notification • Display of system alerts and selftest chassis codes • Powered by 15 VDC housekeeping power that is present when the front panel switch is off •...
Page 67: Configure System Consoles
Cable Connections Configure System Consoles Configure System Consoles rp54xx servers provide RS-232, REMOTE, LAN and WEB console access. All console access involves the Guardian Service Processor (GSP). rp54xx servers use either a revision A or revision B GSP. Below is an illustration of the console access provided by the revision A GSP.
Page 68: Gsp Cables
Cable Connections Configure System Consoles GSP Cables Both the revision A and B GSPs provide a DB-25 connector for RS-232 communications. Connect the A5191-63001 W- cable to the revision A GSP DB25 connector or connect the A6144-63001 M-cable to the revision B GSP DB25 connector.
Page 69 Cable Connections Configure System Consoles Step 1. The GSP is located in slot 2 of the rp54xx’ rear card cage. Connect the 25-pin end of: • the A5191-63001 W-cable to the 25-pin connector on the revision A GSP card (A5191-60012) OR •...
Page 70 Cable Connections Configure System Consoles HP 700 Series System Console Configuration The following describes the steps required to configure the HP 700 series terminal for VT-100 mode for operation with an rp54xx server. Although any terminal capable of operating in VT-100 mode can be used, the HP700 series terminal is used here as an example because it is fairly common and it’s configuration is typical of many terminals currently in use.
Page 71 Cable Connections Configure System Consoles Local Console Serial Port Terminal Type: vt100 Remote Console Serial Port Modem Protocol: CCITT Remote Console Serial Port Modem bit rate: 19200 bits/s Remote Console Serial Port Modem Flow Control: Software Remote Console Serial Port Modem Transmit Configuration Strings: Enabled Remote Console Serial Port Modem Presence: always connected Do you want to modify the Local Console Serial Port settings? (Y/[N]) Do you want to modify the Remote Console Serial Port Modem settings? (Y/[N])
Page 72: Configure Remote Console
Cable Connections Configure System Consoles Configure Remote Console The remote console allows console access via modem connections. Below is an illustration of the REMOTE console. The GSP>ca command is used to configure asynchronous settings for the REMOTE console. Baud rates and emulations should match between the modems, remote ASCII terminal and the GSP.
Page 73: Configure The Lan Console
Cable Connections Configure System Consoles Configure the LAN Console The LAN console allows you to access the console from the LAN using TelNet or http (revision B GSP only) protocols. Below is an illustration of the LAN console. The configuration of the LAN console of both the revision A and B GSPs may be done from either an ASCII console or the external Secure Web Console.
Page 74 Cable Connections Configure System Consoles The lc command will start a series of prompts. Respond to each prompt with the appropriate information. Example 4-2 LC command Leaving Console Mode - you may lose write access. When Console Mode returns, type ^Ecf to get console write access.
Page 75: Configure The Web Console
Cable Connections Configure System Consoles Step 8. Use the arp command to add an ARP entry for the IP address using the GSP MAC address. • For HP-UX systems, the format of the MAC address is 00:30:6e:05:0a:ea • For MS DOS systems, the format of the MAC address is 00-30-6e-05-0a-ea Step 9.
Page 76 Cable Connections Configure System Consoles Refer to, “Install a Secure Web Console” for more information on Secure Web Console installation and configuration. For the revision B GSP, the web console is an embedded feature. The steps to configure a web console are the same as configuring a LAN console.
Page 77 Cable Connections Configure System Consoles Two browser windows will appear: a window with a white background and the HP invent logo and a separate GSP window with a black background. Example 4-4 GSP Browser Window Use the SETTINGS menu bar to configure web browser emulation. The GSP window also has its own HELP facility.
Page 78 Cable Connections Configure System Consoles Example 4-5 GSP Web Browser Help Screen When the separate GSP window is closed, it appears in the HP invent window with Zoom In/Out above it. Click on the Zoom In/Out bar to generate a separate GSP window. Chapter 4...
Page 79 Cable Connections Configure System Consoles Example 4-6 Combined GSP Browser Window There is not a separate administration “layer” when using the embedded web access of the revision B GSP. Web console access via the external Secure Web Console required that you first logon to the SWC, then click on ACCESS CONSOLE.
Page 80: Secure Web Console Installation
Cable Connections Secure Web Console Installation Secure Web Console Installation The following section describes installation of the HP Secure Web Console on inside of the rear door of a rack-mounted rp54xx server. For technical, installation, and configuration instructions for the Secure Web Console, refer to the following URLs on the Internet: General information: http://www.hp.com/...
Page 81 Cable Connections Secure Web Console Installation Step 2. Place the Secure Web Console power supply into the bottom portion of the wire mounting bracket as shown. Step 3. Connect one end of the power cable to the power supply where indicated. Step 4.
Page 82 Cable Connections Secure Web Console Installation Step 8. Connect the 9-pin end of the RS-232 cable (Supplied) to the connector labeled CONSOLE on the A5591-63002 “W-type” adapter cable. CAUTION To prevent unauthorized access to your rp54xx system, do not connect the other end of the serial cable to the Secure Web Console until both the server and the Web Console have both been fully configured.
Page 83: Gsp Configurable Parameters
Cable Connections GSP Configurable Parameters GSP Configurable Parameters Once a system console is configured, additional GSP parameters may be set. For a complete list use the GSP>he command to access the on-line help facility. Examples of three configurable parameters follow. Adding Users The GSP provides a maximum of 20 users (one administrator and 19 operators).
Page 84: Removing Users
Cable Connections GSP Configurable Parameters CAUTION Be sure to read each prompt carefully and enter the correct response. A missed or incorrect entry could deny entry to that user. The following is an example of an added user’s information: . User’s Name: Joe Smith .
Page 85: Return The Gsp To Default Configurations
Cable Connections GSP Configurable Parameters Return the GSP to Default Configurations The Default Configuration (dc) command is used to reset all or some of the GSP values to the default values. To return GSP values to default configurations, perform the following steps: 1.
Page 86: Rp54Xx Server Boot Process
Cable Connections rp54xx Server Boot Process rp54xx Server Boot Process The length of time an rp54xx server will require to complete the boot process depends on the number of processors and the amount of RAM installed. Average configurations can take more than 20 minutes. The boot process consists of the following main steps: Chapter 4...
Page 87 Cable Connections rp54xx Server Boot Process During the Boot process a variety of errors or problems can occur as shown below: Chapter 4...
Page 88: Initial Power-Up
Cable Connections rp54xx Server Boot Process Initial Power-up The following section describes the process of applying power to the rp54xx server and booting the system to the UNIX Login prompt. The amount of time it takes to go through self-test then boot the system will vary widely depending on hardware configuration.
Page 89 Cable Connections rp54xx Server Boot Process Step 3. Several self-test boot progress screens will be displayed and will scroll rapidly up the screen. Some tests may pause for up to one minute while the test completes. The following examples of the forward progress screens are typical of the screens displayed. Brief Verbose Chapter 4...
Page 90 Cable Connections rp54xx Server Boot Process Step 4. When the initial power-up boot process completes in approximately one to five minutes, the BCH main menu will be displayed: Step 5. To start the boot process using the primary boot path, enter BO PRI , at Boot Console Handler BCH main menu prompt and press >.
Page 91: Utilities
Utilities Chapter 5...
Page 92: Configuring The Rev A Guardian Service Processor (Gsp)
Utilities Configuring the Rev A Guardian Service Processor (GSP) Configuring the Rev A Guardian Service Processor (GSP) The Rev A Guardian Service Processor (GSP) is a resident processor within the system that allows the local or remote system administrator to monitor and perform administrator functions. This section provides configuration procedures that will instruct you to: •...
Page 93 Utilities Configuring the Rev A Guardian Service Processor (GSP) To add a user, perform the following steps: 1. Enter the GSP with the ctrl+b entry. 2. At the GSP prompt, enter the Security options and access control (SO) command: GSP> so 3.
Page 94: Removing Users
Utilities Configuring the Rev A Guardian Service Processor (GSP) Removing Users You can remove (disable) a GSP user with the same Security options and access control (SO) command used to add a user. To remove a user, perform the following steps: 1.
Page 95: Configuring The Rev B Guardian Service Processor (Gsp)
Utilities Configuring the Rev B Guardian Service Processor (GSP) Configuring the Rev B Guardian Service Processor (GSP) The Rev B Guardian Service Processor (GSP) is a resident processor within the system that allows the local or remote system administrator to monitor and perform administrator functions. This section provides configuration procedures that will instruct you to: •...
Page 96 Utilities Configuring the Rev B Guardian Service Processor (GSP) To add a user, perform the following steps: 1. Go into the GSP with the ctrl+b entry. 2. At the GSP prompt, enter the Security options and access control (SO) command: GSP>...
Page 97: Removing Users
Utilities Configuring the Rev B Guardian Service Processor (GSP) Removing Users You can removedisable) a GSP user with the same Security options and access control (SO) command used to add a user. To remove a user, perform the following steps: 1.
Page 98 Utilities Configuring the Rev B Guardian Service Processor (GSP) Chapter 5...
Page 99: Troubleshooting
Troubleshooting Chapter 6...
Page 100: Determine Current System State
Troubleshooting Determine Current System State Determine Current System State To determine the current system state of an rp54xx server, first note the state of all LED indicators on the front panel. Processing this information using the decoders provided can greatly reduce the amount of time required to repair a suspected system fault.
Page 101: Troubleshooting And Fru Identification
Troubleshooting Troubleshooting and FRU identification Troubleshooting and FRU identification Once you have determined the current system state, you must troubleshoot the system to determine what the problem symptoms are and what repair actions to take. Problem Symptoms and Repair Actions Use this guide to assist you in repairing the system by matching the problem symptom with the appropriate troubleshooting step.
Page 102: Table 6-1. Problem Symptoms And Repair Actions
Troubleshooting Troubleshooting and FRU identification Table 6-1 Problem Symptoms and Repair Actions (Continued) Normal Problem or Problem Functioning Troubleshooting Steps Potential FRUs Symptom Indicators Indicators System won’t Front Panel • Power switch 1. Check for remote • Power power on when Power LED power shutdown via Supplies...
Page 103 Troubleshooting Troubleshooting and FRU identification Table 6-1 Problem Symptoms and Repair Actions (Continued) Normal Problem or Problem Functioning Troubleshooting Steps Potential FRUs Symptom Indicators Indicators No BCH Main Front Panel • Flashing RUN 1. Check for red LED on • Core I/O Menu prompt.
Page 104 Troubleshooting Troubleshooting and FRU identification Table 6-1 Problem Symptoms and Repair Actions (Continued) Normal Problem or Problem Functioning Troubleshooting Steps Potential FRUs Symptom Indicators Indicators Can’t boot to Console • Console 1. Use BCH commands • Disk Drive ISL. messages messages and to verify I/O and •...
Page 105: Chassis Code To Fru Decode
Troubleshooting Chassis Code to FRU Decode Chassis Code to FRU Decode This is a guide to identify failing FRUs from System Alerts and Error Chassis Logs. The guide includes the following information: • Cross-Referencing Chassis Log Errors to rp54xx FRUs •...
Page 106 Troubleshooting Chassis Code to FRU Decode Table 6-2 Chassis Log Error to FRU Decoder (Continued) Chassis Log Field Values and Descriptions from Log Entry Source Problem Source Source Detail Action to Take Detail 3 - PDH Not Applicable System Replace the System (N/A) Board Board.
Page 107: Power Supply Failure Example
Troubleshooting Chassis Code to FRU Decode Power Supply Failure Example GSP> sl Which buffer are you interested in : Incoming, Activity, Error, Current boot or Last boot ? (I/A/E/C/L) e Do you want to set up filter options on this buffer ? (Y/[N]) n Type + CR and CR to go up (back in time), Type - CR and CR to go down (forward in time), Type Q to escape.
Page 108: Interpreting System Alerts
Troubleshooting Chassis Code to FRU Decode Step 2. The Source Detail, the Source ID, and the Problem Detail values are all not applicable for the Processor row of the table. Step 3. The FRU column of the table identifies the FRU as a failing processor. Step 4.
Page 109: Key Fru Identification Fields For System Alerts
Troubleshooting Chassis Code to FRU Decode Interpreting System Alerts Do one of the following: 1. No response: the alert will time out and the system will continue operating. 2. A - Responding with the letter A will inform the Service Processor that you have seen the entry. The system will continue to operate.
Page 110: Interpreting Service Processor Error Chassis Logs
Troubleshooting Chassis Code to FRU Decode Interpreting Service Processor Error Chassis Logs Accessing the Service Processor Error Chassis Logs will turn the ATTENTION LED, blinking on the front panel, OFF. Chassis Logs (located in the Service Processor) contain low level logging information related to the following 5 categories: •...
Page 111 Troubleshooting Chassis Code to FRU Decode HP Guardian Service Processor Command Interface Type HE to get the list of available commands fesrhapgsp: ALERT LEVEL: 6=Boot possible, pending failure or environmental problem - action required SOURCE: 6=platform - SOURCE DETAIL: 3=cabinet fan PROBLEM DETAIL: 4=fan failure GSP>...
Page 112: Interpreting Chassis Logs Using The Chassis_Code.codes File
Troubleshooting Chassis Code to FRU Decode 2. The problem is with fan #4. 3. The problem is a fan failure. 4. The fan failed on April 15, 1999 at 9:29 PM. In this example, fan #4 should be replaced to correct the problem. Interpreting Chassis Logs Using the chassis_code.codes File For chassis logs generated by system firmware (Reporting Entity Type 0), use the chassis_code.codes file for chassis code definitions.
Page 113 Troubleshooting Chassis Code to FRU Decode Example 6-1 Chassis Log: Reporting Entity Type = System Firmware Log Entry # 0 :SYSTEM NAME: fesrhapgspDATE: 12/08/2000 TIME: 23:46:22ALERT LEVEL: 6 = Boot possible, pending failure - action requiredSOURCE: 3 = PDHSOURCE DETAIL: 0 = unknown, no source stated SOURCE ID: 3PROBLEM DETAIL: 0 = no problem detailCALLER ACTIVITY: 1 = test...
Page 114: Rp5400 And Rp5450 System Block Diagram
Troubleshooting rp5400 and rp5450 System Block Diagram rp5400 and rp5450 System Block Diagram 0/0/1/0.X External SCSI 0/0/1/1 Chapter 6...
Page 115: Rp5400 And Rp5450 I/O Block Diagram
Troubleshooting rp5400 and rp5450 I/O Block Diagram rp5400 and rp5450 I/O Block Diagram ffff_ff82 Location Physical ff_fed00000 I/O) (ASTRO Chapter 6...
Page 116: Rp5430 And Rp5470 System Block Diagram
Troubleshooting rp5430 and rp5470 System Block Diagram rp5430 and rp5470 System Block Diagram fed00000 Path Chapter 6...
Page 117: Rp5430 And Rp5470 I/O Block Diagram
Troubleshooting rp5430 and rp5470 I/O Block Diagram rp5430 and rp5470 I/O Block Diagram 0000_0000_ffff_ff82 Location Physical ff_fed00000 (IKE) 00ff_ff00_01ff_ff69 location physical Board System Chapter 6...
Page 118: Run/Attention/Fault Led States
Troubleshooting Run/Attention/Fault LED States Run/Attention/Fault LED States Attn Fault Description (Green) (Amber) (Red) State: System running normally. You should expect an OS prompt, if not, system may be hung. Action: Attempt to get system prompt to determine if system is hung. Talk to customer to determine reason for call.
Page 119 Troubleshooting Run/Attention/Fault LED States Attn Fault Description (Green) (Amber) (Red) This is an invalid indication. Check the server's LEDs and try again. Flashing State: Flashing Flashing System running, and A) unexpected reboot occurred, and B) a non-critical error has been detected Action: A) Check chassis error logs to determine probable cause of system crash (either HPMC or...
Page 120 Troubleshooting Run/Attention/Fault LED States Attn Fault Description (Green) (Amber) (Red) State: Flashing Executing non-OS code - no problems detected System may be hung or waiting for BCH response Potential causes could be PDC never executed (problem with fetching code from PDH), HPMC while PDC was configuring system.
Page 121 Troubleshooting Run/Attention/Fault LED States Attn Fault Description (Green) (Amber) (Red) State: Flashing Boot failed Executing non-OS code. Action: 1. Check chassis error logs 2. Read console messages for indications of problems ie. warnings from PDC State: Flashing Flashing Unexpected reboot occurred Executing non-OS code.
Page 122 Troubleshooting Run/Attention/Fault LED States Attn Fault Description (Green) (Amber) (Red) State: Flashing Flashing Boot failed Executing non-OS code. Non-critical error detected (ie. fan failure, power supply failure) Action: 1. Check chassis error logs 2. Read console messages for indications of problems ie.
Page 123 Troubleshooting Run/Attention/Fault LED States Attn Fault Description (Green) (Amber) (Red) State: A) If Power LED Off B) If Power LED Flashing C) If Power LED On Action: A) Check Power Supply switches and LEDs Power supply switches should be on and LEDs should be on to indicate presence of AC.
Page 124 Troubleshooting Run/Attention/Fault LED States Attn Fault Description (Green) (Amber) (Red) State: Boot failed OS not up and running, PDC has detected a failure that is preventing boot from occurring. Action: 1. Check chassis error logs 2. Read console messages for indications of problems ie.
Page 125 Troubleshooting Run/Attention/Fault LED States Attn Fault Description (Green) (Amber) (Red) State: Flashing Boot failed OS not up and running, PDC has detected a failure that is preventing boot from occurring. Non-critical error detected (ie. fan failure, power supply failure) Action: 1.
Page 126: Pci I/O Led States
Troubleshooting PCI I/O LED States PCI I/O LED States Power Attention State (green) (amber) State: Normal operation State: Slot selected <or> slot located Power on Action: Not ready for OLRAD State: Slot selected <or> slot located Power is off Action: Ready for OLRAD State: Fault detected...
Page 127 Troubleshooting PCI I/O LED States Power Attention State (green) (amber) State: Fault detected Power off Flashing State: Slot available Chapter 6...
Page 128: Expansion I/O Led States
Troubleshooting Expansion I/O LED States Expansion I/O LED States Power Attention State (green) (amber) State: Slot selected <or> slot located Power on Action: Not ready for OLRAD Power Attention State (green) (amber) State: Normal operation Power Attention State (green) (amber) State: Fault detected Power on...
Page 129 Troubleshooting Expansion I/O LED States Power Attention State (green) (amber) State: Slot available Power Attention State (green) (amber) State: Fault detected Power off Flashing Chapter 6...
Page 130: Gsp Led States
Troubleshooting GSP LED States GSP LED States GSP - Revision A Type Status State State: GSP Power OK On Green State: GSP Upper GSP LAN receive Flashing Green State: GSP Failure On Red State: Link OK On Green State: GSP Lower GSP LAN transmit Flashing Green...
Page 131 Troubleshooting GSP LED States GSP - Revision B Type Status State State: GSP Power OK On Green State: GSP Upper GSP LAN receive Flashing Green State: GSP Failure On Red State: 10 Base-T Link On Amber State: 10 Base-T Activity Flashing Amber GSP Lower State:...
Page 132: Lan/Scsi Led States
Troubleshooting LAN/SCSI LED States LAN/SCSI LED States Type Status State State: - or - 100bT Mode On Green Flashing Green LAN Upper State: - or - 10bT Mode On Amber Flashing Amber State: LAN Lower - or - LAN Transmit On Green Flashing Green State:...
Page 133: Fan, Power Supply, And Disk Led States
Troubleshooting Fan, Power Supply, and Disk LED States Fan, Power Supply, and Disk LED States Type Status State State: Fan Failure On Amber State: Normal operation State: Normal operation On Green Power Supply State: Power Supply Failure State: Normal Activity Flashing Green On Green Disk Activity...
Page 134 Troubleshooting Fan, Power Supply, and Disk LED States Chapter 6...
Page 135: Removing And Replacing Components
Removing and Replacing Components The following list of parts can be changed when required to keep the system running properly. The remove/replace components shown under each part indicates the path required for access to each. Chapter 7...
Page 136: List Of Changeable Parts With Remove And Replace Components
Removing and Replacing Components List of Changeable Parts with Remove and Replace Components List of Changeable Parts with Remove and Replace Components When viewed in PDF format, component remove/replace instructions may be accessed directly NOTE by clicking on the component title listed under each part. Cardcage Fan Extend the Server out the Front (If Racked) Stand-alone Server Cover Removal (If Not Racked)
Page 137: Disk Drive
Removing and Replacing Components List of Changeable Parts with Remove and Replace Components Disk Drive Front Bezel Removal (Single Piece) Front Bezel Removal (Two Piece) HotPlug Disk Drive Removal HotPlug Disk Drive Replacement Front Bezel Replacement (Single Piece) Front Bezel Replacement (Two Piece) Display Board Front Bezel Removal (Single Piece) Front Bezel Removal (Two Piece)
Page 138: Pci I/O Card
Removing and Replacing Components List of Changeable Parts with Remove and Replace Components PCI I/O Card Extend the Server out the Front (If Racked) Stand-alone Server Cover Removal (If Not Racked) Side Cover Removal PCI I/O Card Removal PCI Card Separator/Extractor Removal PCI Card Separator/Extractor Replacement PCI I/O Card Replacement Side Cover Replacement...
Page 139: Processor Support Module
Removing and Replacing Components List of Changeable Parts with Remove and Replace Components Processor Support Module Extend the Server out the Front (If Racked) Stand-alone Server Cover Removal (If Not Racked) Top Cover Removal Processor Support Module Removal Processor Support Module Replacement Top Cover Replacement Stand-alone Server Cover Removal (If Not Racked) Insert the Server from the Front (If Racked)
Page 140: Individual Component Remove/Replace Instructions
Removing and Replacing Components Individual Component Remove/Replace Instructions Individual Component Remove/Replace Instructions Each component has instructions for removal followed by instructions for replacement. Extend the Server out the Front rp54xx servers are available in two housings: rack-mounted or stand-alone. Access to servers mounted in an HP-supported rack is covered in this section.
Page 141: Insert The Server From The Front
Removing and Replacing Components Individual Component Remove/Replace Instructions Insert the Server from the Front rp54xx servers are available in two housings: rack-mounted or stand-alone. Access to servers mounted in an HP-supported rack is covered in this section. To return the server into the rack, press the rail clips on either side of the server in and push the server into the rack until it stops.
Page 142: Stand-Alone Server Cover Removal
Removing and Replacing Components Individual Component Remove/Replace Instructions Stand-alone Server Cover Removal The rp54xx server can be ordered as a stand-alone unit. In this configuration, the server has a one-piece protective cover over it and sits on a platform with locking wheels attached. To remove the cover from a stand-alone server, perform the following procedures: 1.
Page 143 Removing and Replacing Components Individual Component Remove/Replace Instructions The following graphic shows the protective cover. Chapter 7...
Page 144: Stand-Alone Server Cover Replacement
Removing and Replacing Components Individual Component Remove/Replace Instructions Stand-alone Server Cover Replacement The rp54xx server can be ordered as a stand-alone unit. In this configuration, the server has a one-piece protective cover over it and sits on a platform with locking wheels attached. To place the server on its wheeled platform, perform the following procedure: WARNING The stand-alone server weights 69 kg (l50 lbs).
Page 145: Top Cover Removal
Removing and Replacing Components Individual Component Remove/Replace Instructions Top Cover Removal The power to the server does not have to be off to remove the top cover and air baffle. However, operation of the server without the top cover in place can make it susceptible to EMI problems. Follow the steps listed below to remove the top cover: 1.
Page 146: Top Cover Replacement
Removing and Replacing Components Individual Component Remove/Replace Instructions Top Cover Replacement The power to the server does not have to be off to remove or replace the top service bay cover and air baffle. However, operation of the server without the top cover in place can make it susceptible to EMI problems. Set the air baffle in place over the opening for the top service bay and tighten the captive T-15 screws.
Page 147: Side Cover Removal
Removing and Replacing Components Individual Component Remove/Replace Instructions Side Cover Removal The Side Cover protects the side service bay. The power to the server does not have to be off to remove the side cover. However, operation of the server without the side cover in place can make it susceptible to EMI problems.
Page 148: Side Cover Replacement
Removing and Replacing Components Individual Component Remove/Replace Instructions Side Cover Replacement The power to the server does not have to be off to replace the side cover. However, operation of the server without the side cover in place can make it susceptible to EMI problems. Replace the side cover according to the following steps: 1.
Page 149: Front Bezel Removal (Single Piece)
Removing and Replacing Components Individual Component Remove/Replace Instructions Front Bezel Removal (Single Piece) The rp54xx server front bezel is hinged on the left (facing the front of the server). The server does not have to be turned off to open or to completely remove the bezel. Opening the door provides access to the following components: •...
Page 150: Front Bezel Replacement (Single Piece)
Removing and Replacing Components Individual Component Remove/Replace Instructions Front Bezel Replacement (Single Piece) The rp54xx server front bezel is hinged on the left (facing the front of the server). The server does not have to be turned off to open or to completely remove the bezel. The bezel encloses the following components: •...
Page 151: Front Bezel Removal (Two Piece)
Removing and Replacing Components Individual Component Remove/Replace Instructions Front Bezel Removal (Two Piece) The rp54xx server front bezel is divided and hinged on the right (facing the front of the server) side to provide a door for Disk Media Bay access. The server does not have to be turned off to open the access door or to completely remove the bezel.
Page 152: Front Bezel Replacement (Two Piece)
Removing and Replacing Components Individual Component Remove/Replace Instructions Front Bezel Replacement (Two Piece) The rp54xx server front bezel is divided and hinged on the right (facing the front of the server) side to provide a door for Disk Media Bay access. The server does not have to be turned off to open the access door or to completely remove the bezel.
Page 153: Core I/O Removal
Removing and Replacing Components Individual Component Remove/Replace Instructions Core I/O Removal rp54xx Core I/O functions are contained on the GSP revision A/B and LAN/SCSI cards. Both cards are located on the PCI Backplane in the side service bay. The LAN/SCSI card is in I/O slot 1 and the GSP revision A/B card is in I/O slot 2.
Page 154: Core I/O Replacement
Removing and Replacing Components Individual Component Remove/Replace Instructions Core I/O Replacement rp54xx Core I/O functions are contained on the GSP and LAN/SCSI cards. Both cards are located on the PCI Backplane in the side service bay. The LAN/SCSI card is in I/O slot 1 and the GSP card is in slot 2. Before replacing either of the Core I/O cards, perform the following tasks: •...
Page 155 Removing and Replacing Components Individual Component Remove/Replace Instructions 1. Orient the I/O card in its guide and push it into the server until the card connector seats in the I/O Backplane card slot. 2. Connect the I/O cable attached to the I/O card at the rear PCI bulkhead. 3.
Page 156: Pci Card Separator/Extractor Removal
Removing and Replacing Components Individual Component Remove/Replace Instructions PCI Card Separator/Extractor Removal PCI card separator/extractors are located in the Side Service Bay, between the PCI cards. PCI card separator/extractors are plastic cards with two tab handles and two LEDs. Before removing a PCI card separator/extractor from the server, perform the following tasks: •...
Page 157: Pci Card Separator/Extractor Replacement
Removing and Replacing Components Individual Component Remove/Replace Instructions PCI Card Separator/Extractor Replacement PCI card separator/extractors are located in the Side Service Bay on the PCI Backplane, between PCI cards. PCI card separator/extractors are plastic cards with two tab handles and two LEDs. To replace a PCI card separator/extractor, perform the following steps: 1.
Page 158: Hotplug Disk Drive Removal
Removing and Replacing Components Individual Component Remove/Replace Instructions HotPlug Disk Drive Removal The internal disk drives (up to four) are located at the front right side of the server (as you are facing it). When proper software and hardware procedures are followed, internal disk drives can be removed and replaced while the server is running.
Page 159 Removing and Replacing Components Individual Component Remove/Replace Instructions WARNING: VGDISPLAY: WARNING: COULDN’T QUERY PHYSICAL VOLUME “/DEV/DSK/cXtXdX” THE SPECIFIED PATH DOES NOT CORRESPOND TO PHYSICAL VOLUME ATTACHED TO THE VOLUME GROUP. VGDISPLAY: WARNING: COULDN’T QUERY ALL OF THE PHYSICAL VOLUMES. If you see these messages, the disk was defective at the time the volume group was activated. Remove the bad disk as described in step 9 of this procedure, then follow the instructions in for replacing the disk and perform the HotSwap Procedure for Unattached Physical Volumes described there.
Page 160 Removing and Replacing Components Individual Component Remove/Replace Instructions 00003 00003 current 00003 current 00004 00004 current 00004 current 00005 00005 current 00005 current 00006 00006 current 00006 current 00007 00007 current 00007 current 00008 00008 current 00008 current (etc.) # lvdisplay -v /dev/vg00/lvol1 --- Logical volumes --- LV Name /dev/vg00/lvol1...
Page 161 Removing and Replacing Components Individual Component Remove/Replace Instructions (for 1 way mirroring) # lvreduce -m 1 -A n -k <LV name> /dev/dsk/cXtXcX <pvkey#>& (for 2way mirroring) For example, enter: # lvreduce -m 0 -A n -k /dev/vg00/lvol4 /dev/dsk/c2t4d0 1& The following message will appear: Logical volume /dev/vg00/lvol4 has been successfully reduced.
Page 162 Removing and Replacing Components Individual Component Remove/Replace Instructions Grasp the tab at the bottom of the cam latch on the selected disk drive, then push the button inside the cam latch and pull the cam latch out and up. The disk drive will unlock. Pull gently until it slides completely free. The following graphic shows disk features.
Page 163: Hotplug Disk Drive Replacement
Removing and Replacing Components Individual Component Remove/Replace Instructions HotPlug Disk Drive Replacement The internal disk drives (up to four) are located at the front right side of the server (as you are facing it). When proper software and hardware procedures are followed, internal disk drives can be removed and replaced while the server is running.
Page 164 Removing and Replacing Components Individual Component Remove/Replace Instructions Hot Swap Software Procedure for Attached Physical Volumes The following procedure is an example of how to recover from replacing a disk that was recognized as an attached physical volume. Be sure that all the software procedures in the Disk Drive Removal section have been completed prior to starting these steps.
Page 165 Removing and Replacing Components Individual Component Remove/Replace Instructions g. Verify that the mirroring is set up properly. For example: # vgdisplay -v /dev/vg00 # lvdisplay /dev/vg00/lol1 - lvol8 # lvlnboot -v /dev/vg00 Both disks should list as “Boot Disk” and both should appear in the lvol lists. At this point the system will be fully functional.
Page 166: Hotswap Chassis Fan Cover Removal
Removing and Replacing Components Individual Component Remove/Replace Instructions HotSwap Chassis Fan Cover Removal Power to the server does not have to be off to remove or replace a HotSwap Chassis fan cover. Fan number 0 is in the front of the server and fan number 1 is at the rear of the server. To remove a fan cover from the server, perform the following steps: 1.
Page 167: Hotswap Chassis Fan Cover Replacement
Removing and Replacing Components Individual Component Remove/Replace Instructions HotSwap Chassis Fan Cover Replacement The power to the server does not have to be off to remove or replace a HotSwap Chassis Fan cover. Fan number 0 is located in the front of the server and fan number 1 is located at the rear of the server. To replace a chassis fan cover, perform the following tasks: 1.
Page 168: Hotswap Chassis Fan Removal
Removing and Replacing Components Individual Component Remove/Replace Instructions HotSwap Chassis Fan Removal The power to the server does not have to be off to remove or replace a HotSwap Chassis fan. Fan number 0 is in the front of the server and fan number 1 is at the rear of the server. To remove a fan from the server, perform the following steps: 1.
Page 169: Hotswap Chassis Fan Replacement
Removing and Replacing Components Individual Component Remove/Replace Instructions HotSwap Chassis Fan Replacement The power to the server does not have to be off to remove or replace a HotSwap Chassis fan. Fan number 0 is located in the front of the server and fan number 1 is located at the rear of the server. To replace a fan, perform the following steps: 1.
Page 170: Hotswap Card Cage Fan Removal
Removing and Replacing Components Individual Component Remove/Replace Instructions HotSwap Card Cage Fan Removal The power to the server does not have to be off to remove or replace a HotSwap Card Cage fan. Fans numbered 2, 3, 4, and 5 are located in a four-fan assembly housing located on the left side of the server’s side service bay.
Page 171: Hotswap Card Cage Fan Replacement
Removing and Replacing Components Individual Component Remove/Replace Instructions HotSwap Card Cage Fan Replacement The power to the server does not have to be off to remove or replace a HotSwap Card Cage fan. Fans numbered 2, 3, 4, and 5 are located in a four-fan assembly housing located on the left side of the server’s side service bay.
Page 172: Hotswap Power Supply Removal
Removing and Replacing Components Individual Component Remove/Replace Instructions HotSwap Power Supply Removal Up to three power supplies (0 through 2), located across the bottom front of the server, can be installed in the server without removing power. To remove a power supply from the server, perform the following step: 1.
Page 173: Hotswap Power Supply Replacement
Removing and Replacing Components Individual Component Remove/Replace Instructions HotSwap Power Supply Replacement Up to three power supplies (0 through 2), located across the bottom front of the server, can be installed in the server without removing power. To replace a power supply, perform the following steps: CAUTION Be careful when putting the power supply into the server.
Page 174: Hotswap Power Converter Fan Removal
Removing and Replacing Components Individual Component Remove/Replace Instructions HotSwap Power Converter Fan Removal The power to the server does not have to be off to remove or replace a HotSwap Power Converter fan. Fans numbered 6 and 7 are located in the rear of the server. To remove a fan from the server, perform the following steps: NOTE When one fan has failed (or is removed from the server), the system automatically puts the...
Page 175: Hotswap Power Converter Fan Replacement
Removing and Replacing Components Individual Component Remove/Replace Instructions HotSwap Power Converter Fan Replacement The power to the server does not have to be off to remove or replace a HotSwap Power Converter fan. Fans numbered 6 and 7 are located in the rear of the server. To replace a fan into the server, perform the following steps: 1.
Page 176: Processor Support Module Removal
Removing and Replacing Components Individual Component Remove/Replace Instructions Processor Support Module Removal Processor Support Modules (PSMs) reside on the System Board and are accessed via the Top Service Bay. Looking into the Top Service Bay from the front, PSMs are located on either side of the server, at the front. There can be two PSMs, numbered 0 and 1 To remove a PSM from the server, perform the following steps: 1.
Page 177: Processor Support Module Replacement
Removing and Replacing Components Individual Component Remove/Replace Instructions Processor Support Module Replacement Processor Support Modules (PSMs) (there can be two PSMs, numbered 0 and 1) reside on the System Board and are accessed via the Top Service Bay. Looking into the Top Service Bay from the front, PSMs are located on either side of the server, at the front.
Page 178: Memory Dimm Removal
Removing and Replacing Components Individual Component Remove/Replace Instructions Memory DIMM Removal Memory DIMMs reside in slots (up to eight) located on the System Board. They are loaded in DIMM pairs of equal size. Removing rp5400 Memory DIMMs To remove an rp5400 memory DIMM, perform the following steps: 1.
Page 179: Memory Dimm Replacement
Removing and Replacing Components Individual Component Remove/Replace Instructions Memory DIMM Replacement Memory DIMMs reside in slots located on the System Board (up to eight). They are loaded in DIMM pairs of equal size. Replacing rp5400 and/or rp5450 Memory DIMMs To replace a memory DIMM, perform the following steps: 1.
Page 180: Display Board Removal
Removing and Replacing Components Individual Component Remove/Replace Instructions Display Board Removal The Display Board contains the server’s ON/OFF switch and five LEDs that indicate server status when power is applied. CAUTION The Display Board is not a HotSwap or HotPlug unit. Ensure that the server is powered-down prior to removal.
Page 181: Display Board Replacement
Removing and Replacing Components Individual Component Remove/Replace Instructions Display Board Replacement The Display Board contains the server’s ON/OFF switch and five LEDs that indicate server status when power is applied. CAUTION The Display Board is not a HotSwap or HotPlug unit. Ensure that it is powered-down prior to removal.
Page 182: Platform Monitor Removal
Removing and Replacing Components Individual Component Remove/Replace Instructions Platform Monitor Removal The Platform Monitor resides on the System Board and is accessed via the Top Service Bay. Removing rp5400 and/or rp5450 Model Platform Monitors Looking into the Top Service Bay from the front, the rp5400/rp5450 model Platform Monitor is located on the left side at the front of the server.
Page 183 Removing and Replacing Components Individual Component Remove/Replace Instructions The following graphics show a Platform Monitor board followed by a display of Platform Monitor removal/replacement. Chapter 7...
Page 184: Platform Monitor Replacement
Removing and Replacing Components Individual Component Remove/Replace Instructions Platform Monitor Replacement The Platform Monitor resides on the System Board and is accessed via the Top Service Bay. Replacing rp5400 and/or rp5450 Platform Monitors Looking into the Top Service Bay from the front, the rp5400/rp5450 model Platform Monitor is located on the left side at the front of the server.
Page 185 Removing and Replacing Components Individual Component Remove/Replace Instructions The following graphics show a Platform Monitor board followed by a display of Platform Monitor removal/replacement. Chapter 7...
Page 186: Pci I/O Card Removal
Removing and Replacing Components Individual Component Remove/Replace Instructions PCI I/O Card Removal The side service bay contains card slots for ten PCI I/O cards (slots 3 through 12) and two Core I/O cards (slots 1 and 2). Perform the following tasks prior to removing PCI I/O cards: •...
Page 187: Pci I/O Card Replacement
Removing and Replacing Components Individual Component Remove/Replace Instructions PCI I/O Card Replacement The side service bay contains card slots for 10 PCI I/O cards (slots 3 through 12) and 2 Core I/O cards (slots 1 and 2). Prior to replacing PCI cards, perform the steps listed below: •...
Page 188 Removing and Replacing Components Individual Component Remove/Replace Instructions The following graphic shows an I/O card being replaced. Chapter 7...
Page 189: Parts And Accessories
Parts and Accessories Appendix A...
Page 190: Cru Physical Location
Parts and Accessories CRU Physical Location CRU Physical Location This section contains views of the rp54xx computer. The locator numbers in the diagrams correspond to the numbers in the CRU Part Number section. Figure A-1 Server Rear View Appendix A...
Page 191: Figure A-2 Side Service Bay
Parts and Accessories CRU Physical Location Figure A-2 Side Service Bay Figure A-3 System Board (Access via Top Service Bay) Appendix A...
Page 192: Figure A-4 Server Front
Parts and Accessories CRU Physical Location Figure A-4 Server Front *The Display Board is accessed by removing the Chassis Fan screen and fan (item 7). The Display Board is located through a slot in the inside top of the Chassis Fan cavity. Appendix A...
Page 193: Customer Replaceable Unit Part Numbers
Parts and Accessories Customer Replaceable Unit Part Numbers Customer Replaceable Unit Part Numbers The following tables list all Customer Replaceable Units (CRUs) for the rp54xx computer system. The following tables list both new and exchange part numbers. Table A-1 Exchange CRUs Product # New Part # Exch.
Page 194: Table A-2. Non-Exchange Crus
Parts and Accessories Customer Replaceable Unit Part Numbers Table A-2 Non-Exchange CRUs Product # Part # Description Loc # A5191-60013 Display Board A5191-04002 Fan, Chassis (172m) A5191-04003 Fan, Card Cage (119m) A5191A/B A5191-67006 Fan, Power Converter A5576A/B A6144A/B 0515-0664 Processor Cover Plate A6797B A5236-40024 Disk Filler Panel...
Page 195: System Specifications
System Specifications Appendix B...
Page 196: Dimensions
System Specifications Dimensions Dimensions Uncrating Space rp54xx systems are shipped in boxes on a 34.75 in. x 26 in. (88.25 cm. x 66 cm.) pallet. The combined height of the packaged container and the pallets is 23.25 in. (59 cm.). Allow a circular area approximately 5 ft.
Page 197: Computer Room Physical Space Requirements
System Specifications Dimensions Computer Room Physical Space Requirements Server The A5537A, A5538A, or A5539A cabinets in which the server resides is 38.5” deep by 23.5” wide, with heights as follows: • A5537A 1.2 meter rack - 49.5” • A5538A 1.6 meter rack - 63.5” •...
Page 198: Computer Room Unpacking Space
System Specifications Dimensions Computer Room Unpacking Space Specify Uncrating Space rp54xx Systems are shipped in integrated cabinets on a 34.75” (88.25 cm.) x 26” (66 cm.) pallet. The combined height of the packaged container and the pallets are as follows: •...
Page 199: Electrical
System Specifications Electrical Electrical The HP rp54xx power system is comprised of one, two or three autoranging, 12A/10A/5A, 930W hot-swappable system power supplies, depending on how the system is configured. The maximum power needed by fully-configured server is 1200W. Each power supply requires a dedicated 20A branch circuit. CAUTION HP does not recommend and does not support the use of “ferro-active”...
Page 200: Modular Pdus
System Specifications Electrical Modular PDUs NOTE The acronym PDU (Power Distribution Unit) in this document refers to the power strips attached to the HP rp54xx cabinet. Three modular PDUs are available for use with the rp54xx product: • 20A modular PDU, HP product number E7674A. This PDU has seven C13 outlets and one C19 outlet. Note that if this PDU is used to power the rp54xx server, any other peripherals must have their power supplied by additional PDUs in the cabinet.
Page 201: Lan And Telephone
System Specifications LAN and Telephone LAN and Telephone rp54xx servers provide remote console access via the secure web console, which may be connected to the RS-232 serial port or 10Base-T RJ45 LAN port on the GSP (Guardian Service Processor) card in I/O slot #2. The same connectors may also be used to connect directly to a hard console.
Page 202: Acoustic Safety Standards
System Specifications Acoustic Safety Standards Acoustic Safety Standards The acoustic specifications for the rp54xx server are as follows: Sound power 7.0 Bels LwA maximum at >31 Sound pressure 60 dB maximum at > 31 No prominent tones Appendix B...
Page 203: Altitude Operation Standards
4572 meters above sea level Effects of Altitude Some old models of tape drives, including those supplied by Hewlett-Packard, have vacuum column transport mechanisms that are affected by atmospheric pressure. Adjustments to these mechanisms may be required to compensate for the lower atmospheric pressure at higher altitudes.
Page 204: Temperature And Humidity Operating Standards
System Specifications Temperature and Humidity Operating Standards Temperature and Humidity Operating Standards The following table lists the temperature and humidity specifications for rp54xx servers. Temperature and Humidity Specifications Recommended Maximum Operational Non-Operating Parameter Operating Rate of Change Limits Ranges Range (per hour) Temperature C to 35...
Page 205: General Site Preparation Guidelines
General Site Preparation Guidelines The following information provides general principles and practices to consider before the installation or operation of an hp server. Appendix C...
Page 206: Electrical Factors
General Site Preparation Guidelines Electrical Factors Electrical Factors Proper design and installation of a power distribution system for an hp server requires specialized skills. Those responsible for this task must have a thorough knowledge and understanding of appropriate electrical codes and the limitations of the power systems for computer and data processing equipment. In general, a well-designed power distribution system exceeds the requirements of most electrical codes.
Page 207: Power Consumption
General Site Preparation Guidelines Electrical Factors The minimum recommended illumination level is 70 foot-candles (756 lumens per square meter) when the light level is measured at 30 inches (76.2 cm) above the floor. Power Consumption When determining power requirements, you must consider any peripheral equipment that will be installed during initial installation or as a later update.
Page 208: Distribution Hardware
General Site Preparation Guidelines Electrical Factors Power System Protection The hp server can be protected from the sources of many of these electrical disturbances by using: • A dedicated power distribution system • Power conditioning equipment • Over- and under-voltage detection and protection circuits •...
Page 209: Grounding Systems
Power distribution systems consist of several parts. Hewlett-Packard recommends that these parts be solidly interconnected to provide an equipotential ground to all points.
Page 210: Figure C-1. Raised Floor Metal Strip Ground System
#6 AWG (16mm2) wire ground conductor. The following figure illustrates a metallic strip grounding system. Hewlett-Packard recommends the following approaches: • Excellent—Add a grounding grid to the subfloor. The grounding grid should be made of copper strips mounted to the subfloor.
Page 211: System Installation Guidelines
Electrical Factors Equipment Grounding Implementation Details Connect all Hewlett-Packard equipment cabinets to the site ground grid as follows: Step 1. Attach one end of each ground strap to the applicable cabinet ground lug. Step 2. Attach the other end to the nearest pedestal base (raised floor) or cable trough ground point (nonraised floor).
Page 212: Environmental Elements
General Site Preparation Guidelines Environmental Elements Environmental Elements The following environmental elements can affect an hp server installation: • Computer room preparation • Cooling requirements • Humidity level • Air conditioning ducts • Dust and pollution control • Electrostatic discharge (ESD) prevention •...
Page 213 General Site Preparation Guidelines Environmental Elements • Air distribution • System controls adequate to maintain the computer room within specified operating ranges. Lighting and personnel must also be included. For example, a person dissipates about 450 BTUs per hour while performing a typical computer room task. At altitudes above 10,000 feet (3048 m), the lower air density reduces the cooling capability of air conditioning systems.
Page 214: Humidity Level
General Site Preparation Guidelines Environmental Elements Perforated floor panels (available from the raised floor manufacturer) should be located around the front of the system cabinets. Supply air emitted though the perforated floor panels is then available near the cooling air intake vents of the hp server cabinets. •...
Page 215: Metallic Particulate Contamination
Although this problem is relatively rare, it may be an issue within your computer room. Since metallic contamination can cause permanent or intermittent failures on your electronic equipment, Hewlett-Packard strongly recommends that your site be evaluated for metallic particulate contamination before installation of electronic equipment.
Page 216: Electrostatic Discharge (Esd) Prevention
General Site Preparation Guidelines Environmental Elements Electrostatic Discharge (ESD) Prevention Static charges (voltage levels) occur when objects are separated or rubbed together. The voltage level of a static charge is determined by the following factors: • Types of materials • Relative humidity •...
Page 217: Facility Characteristics
Raised floor loading is a function of the manufacturer’s load specification and the positioning of the equipment relative to the raised floor grid. While Hewlett-Packard cannot assume responsibility for determining the suitability of a particular raised floor system, it does provide information and illustrations for the customer or local agencies to determine installation requirements.
Page 218: Table C-3. Typical Raised Floor Specifications
This section contains an example of a computer room raised floor system that is satisfactory for the installation of an hp server. Based on specific information provided by Hewlett-Packard, Tate Access Floors has approved its Series 800 all-steel access floor with bolt-together stringers and 24 in. (61.0 cm) by 24 in. (61.0 cm) floor panels.
Page 219: Windows
General Site Preparation Guidelines Facility Characteristics Table C-3 Typical Raised Floor Specifications (Continued) Rating Item Ultimate load 4000 lb (1814 kg) per panel Rolling load 400 lb (181 kg) Average floor load 500 lb (227 kg) a. From Table C-2 on page 203 b.
Page 220: Space Requirements
General Site Preparation Guidelines Space Requirements Space Requirements This section contains information about space requirements for an hp server. This data should be used as the basic guideline for space plan developments. Other factors, such as airflow, lighting, and equipment space requirements must also be considered.
Page 221: Typical Installation Schedule
The following schedule lists the sequence of events for a typical system installation: • 60 days before installation — Floor plan design completed and mailed to Hewlett-Packard (if required to be an HP task) • 30 days before installation — Primary power and air conditioning installation completed —...
Page 222: Table C-4. Customer And Hewlett-Packard Information
General Site Preparation Guidelines Site Inspection Site Inspection Table C-4 Customer and Hewlett-Packard Information Customer Information Name: Phone No: Street Address: City Town: State or Province: Country Zip or postal code: Primary customer contact: Phone No.: Secondary customer contact: Phone No.: Traffic coordinator: Phone No.:...
Page 223: Table C-5 Site Inspection Checklist
General Site Preparation Guidelines Site Inspection Table C-5 Site Inspection Checklist Comment Please check either Yes or No. If No, include comment# or date or Date Computer room Area or condition Is there a completed floor plan? Is there adequate space for maintenance needs? Front 36 in (91.4 cm) minimum, Rear 36 in (91.4 cm) minimum are recommended clearances.
Page 224 General Site Preparation Guidelines Site Inspection Table C-5 Site Inspection Checklist (Continued) Comment Please check either Yes or No. If No, include comment# or date or Date Does the input frequency correspond to equipment specifications? Are lightning arrestors installed inside the building? Is power conditioning equipment installed? Is there a dedicated branch circuit for...
Page 225 General Site Preparation Guidelines Site Inspection Table C-5 Site Inspection Checklist (Continued) Comment Please check either Yes or No. If No, include comment# or date or Date Area or condition Are cabinets available for tape and disc media? Is shelving available for documentation? Training Area or Condition Are personnel enrolled in the System...
Page 226: Delivery Survey
General Site Preparation Guidelines Delivery Survey Delivery Survey The delivery survey forms list delivery or installation requirements. If any of the items on the list apply, enter the appropriate information in the areas provided on the form. Special instructions or recommendations should be entered on the special instructions or recommendations form.
Page 227: Figure C-2. Delivery Survey (Part 1)
General Site Preparation Guidelines Delivery Survey Figure C-2 Delivery Survey (Part 1) DELIVERY CHECKLIST DOCK DELIVERY Is dock large enough for a semitrailer? Circle the location of the dock and give street name if different than address. North West East South STREET DELIVERY Circle the location of access door and list street name if different than address.
Page 228: Figure C-3. Delivery Survey (Part 2)
General Site Preparation Guidelines Delivery Survey Figure C-3 Delivery Survey (Part 2) ELEVATOR Fill in the following information if an elevator is required to move equipment. Capacity (lb or kg) Depth Height Width Height Depth Width STAIRS Please list number of flights and stairway dimensions. Number of flights Number of flights Width...
Page 229 Index Office High Availability Requirements Server-level Enhanced Power Availability Accessing Error Chassis Logs Power Protection Acoustic Safety Standards System Power Requirements Adding Users Additional Components electrical and environmental guidelines Altitude Operation Standards electrical conduit ground Effects of Altitude electrostatic discharge prevention lighting requirements main building electrical ground power panel grounds...
Page 230 Index electrical conduit ground GSP Cables Power Distribution Safety Grounding GSP Configurable Parameters Site Preparation GSP Features Distribution Hardware GSP LAN Raceway Systems (electrical conduits) GSP LED States LAN and Telephone GSP RS-232 LAN/SCSI LED States Guardian Service Processor (GSP) Overview lighting requirements hot swap procedure Memory Configuration Rules...
Page 231 Index SCSI ID Settings Unpacking the SPU Remove and Replace Procedures by Part Removing Users Return the GSP to Default Configurations V-Class system Revision A GSP temperature and humidity specifications Revision B GSP rp5400 and rp5450 I/O Block Diagram rp5400 and rp5450 System Block Diagram rp5400/rp5450 PCI Card Slots Wiring Connections rp5430 and rp5470 System Block Diagram...

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Rp5400

HP L1000 - 9000 - 0 MB RAM User Manual

1 Server Overview

2 Server Unpacking and Installation

3 Installing Additional Components

4 Cable Connections

5 Utilities

6 Troubleshooting

7 Removing and Replacing Components

Parts and Accessories

System Specifications

General Site Preparation Guidelines

Quick Links

User Guide

Troubleshooting

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Summary of Contents for HP L1000 - 9000 - 0 MB RAM