Procedure 4 Diagnostic Test Program Execution Check - Toshiba Portege R500 Maintenance Manual

2 Troubleshooting Procedures
Procedure 4 Diagnostic Test Program Execution Check
The HDD test program is stored in the Diagnostics Disk. Perform all of the HDD tests in the
Hard Disk Drive Test. Refer to Chapter 3, Tests and Diagnostics, for more information about
the HDD test program.
If an error is detected during the HDD test, an error code and status will be displayed.
Replace the HDD with a new one following the instructions in Chapter 4, Replacement
Procedures. The error codes and statuses are listed in Table 2-7. If an error code is not
generated or the problem still exists, go to Procedure 5.
Code
01h
02h
04h
05h
07h
08h
09h
0Ah
0Bh
10h
11h
12h
20h
40h
80h
AAh
BBh
CCh
E0h
EEh
DAh
2-38
Table 2-7 HDD error code and status
Bad command error
Address mark not found
Record not found
HDC not reset
Drive not initialized
Overrun error (DRQ ON)
DMA boundary error
Bad sector error
Bad track error
ECC error
ECC recover enable
DMA CRC error
HDC error
Seek error
Time out error
Drive not ready
Undefined error
Write fault
Status error
Access time error
No HDD
[CONFIDENTIAL]
2.6 HDD Troubleshooting
Status
PORTEGE R500 Maintenance Manual (960-634)