Page 1 Toshiba Personal Computer PORTÉGÉ R500 Maintenance Manual TOSHIBA CORPORATION File Number 960-634 First Edition [CONFIDENTIAL]...
Page 2 © 2007 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed with respect to the use of the information contained herein.
Page 3 NOTE: “Note” contains general information that relates to your safe maintenance service. Improper repair of the computer may result in safety hazards. Toshiba requires service technicians and authorized dealers or service providers to ensure the following safety precautions are adhered to strictly.
Page 4: Hardware Overview
The manual is divided into the following parts: Chapter 1 Hardware Overview describes the T PORTÉGÉ R500. system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service.
Page 5 Conventions This manual uses the following formats to describe, identify, and highlight terms and operating procedures. Acronyms On the first appearance and whenever necessary for clarification acronyms are enclosed in parentheses following their definition. For example: Read Only Memory (ROM) Keys Keys are used in the text to describe many operations.
Page 6: Table Of Contents
Table of Contents Chapter 1 Hardware Overview Features ........................1-1 System Unit Block Diagram ..................1-8 3.5-inch Floppy Disk Drive (USB External) ............1-13 2.5-inch Hard Disk Drive..................1-14 1.8-inch Hard Disk Drive..................1-15 DVD-Super Multi Drive Optical Drive (ODD) ............1-16 Keyboard.........................
Page 7 Chapter 3 Tests and Diagnostics The Diagnostic Test ....................3-1 Executing the Diagnostic Test ................... 3-4 Setting of the hardware configuration ............... 3-9 Heatrun Test......................3-11 Subtest Names......................3-12 System Test......................3-14 Memory Test......................3-16 Keyboard Test......................3-17 Display Test ......................3-18 3.10 Floppy Disk Test......................
Page 8 Chapter 4 Replacement Procedures Overview........................4-1 Battery pack ....................... 4-8 PC card........................4-10 Memory module B ....................4-11 HDD......................... 4-13 Keyboard........................4-17 Memory module A ....................4-21 Cover assembly and Base assembly ................ 4-23 Base latch ......................... 4-26 4.10 Front panel/Microphone ..................4-27 4.11 Bluetooth module.....................
Page 9 Appendices Appendix A Handling the LCD Module ................A-1 Appendix B Board Layout ....................B-1 Appendix C Pin Assignments.................... C-1 Appendix D Keyboard Scan/Character Codes ..............D-1 Appendix E Key Layout.....................E-1 Appendix F Wiring Diagrams.................... F-1 Appendix G BIOS rewrite Procedures ................G-1 Appendix H EC/KBC rewrite Procedures .................
Page 10 [CONFIDENTIAL] PORTÉGÉ R400 Maintenance Manual (960-623)
Page 11: Hardware Overview
Chapter 1 Hardware Overview [CONFIDENTIAL]...
Page 12 1 Hardware Overview 1-ii [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 13 TFT Color Display ....................1- 18 1.8.1 LCD Module ..................1- 18 Power Supply......................1- 19 1.10 Batteries........................1- 22 1.10.1 Main Battery ..................1- 22 1.10.2 Battery Charging Control..............1- 23 1.10.3 RTC battery..................1- 24 1.11 AC Adaptor ......................1- 25 PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 1-iii...
Page 14 Power supply output rating................1- 20 Table 1-7 Battery specifications ..................1- 22 Table 1-8 Time required for charges ................1- 23 Table 1-9 RTC battery charging/data preservation time..........1- 24 Table 1-10 AC adapter specifications................1- 25 1-iv [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 15 1.1 Features 1 Hardware Overview Features The Toshiba PORTEGE R500 Personal Computer uses extensive Large Scale Integration (LSI), and Complementary Metal-Oxide Semiconductor (CMOS) technology extensively to provide compact size, minimum weight, low power usage and high reliability. This computer incorporates the following features.
Page 16: Battery Pack
A Touch Pad and control buttons in the palm rest enable control of the on-screen pointer and scrolling of windows. Batteries The computer has two batteries: a rechargeable Lithium-Ion main battery pack and RTC battery (that backs up the Real Time Clock and CMOS memory). [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 17 One SD/ SDHC memory card slot. Data can be read and written by inserting each media to the slot. Fingerprint sensor The computer is equipped with a fingerprint sensor and fingerprint authentication utility. They enable only person who has registered his/her fingerprint to use the computer. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL]...
Page 18 • Universal Serial Bus 2.0 port (four) • DVI port Sound system The sound system is equipped with the following features: • speakers • Volume control • Stereo headphone jack • External microphone jack • Built-in microphone [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 19 Hibernation Mode, press this button to start the computer and launch the program. Back light On/Off button If you turn off the back light outdoors in a good weather, you can use the computer for a longer period. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL]...
Page 20: Figure 1-1 Front Of The Computer
1 Hardware Overview 1.1 Features The front of the computer is shown in figure 1-1. Figure 1-1 Front of the computer [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 21: Figure 1-2 System Unit Configuration
1.1 Features 1 Hardware Overview The system unit configuration is shown in figure 1-2. Figure 1-2 System unit configuration PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL]...
Page 22: Figure 1-3 System Unit Block Diagram
1 Hardware Overview 1.2 System Unit Block Diagram System Unit Block Diagram Figure 1-3 is a block diagram of the system unit. Figure 1-3 System unit block diagram [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 23 • PC2-4200(DDR2-533)/PC2-5300(DDR2-667) support North Bridge • Intel Calistoga GMS(Intel 945GMS) – Processor Support: Core 2 Duo ULV (case of PORTEGE R500) – Supports System Memory : DDR2-400/DDR2-533/DDR2-667, 2GB(max) – Internal Graphics Controller : Inter Generation 3.5 Integrated GFX Core – DMI(Direct Media Interface) –...
Page 24 − SD IO Controller(Ver.1.1) − CardBus / Ultra media Controller (Yenta Ver.2.2:1 socket) − SD/MMC(SDHC Ver. 1.2 revised edition) − Memory Stick, Memory Stick pro − xD Picture Card Controller − 1394 Controller − BGA Package 1-10 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 25 100BASE-TX) or Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T) is used. – Supports Gigabit Ethernet: Gigabit Intel Vidaria – One RJ45 port(non LED) – Supports WOL – Supports Magic Pocket PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 1-11...
Page 26 Intel Golan b/g, Golan a/b/g, Intel Kedlon a/b/g/n, Atheros b/g, Atheros a/b/g • Supports Wireless Communication SW Bluetooth • V2.0+EDR Sensor • Thermal Sensor: One ADM1032ARMZ chip is used. • LCD Sensor:. • Acceleration Sensor 1-12 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 27: Figure 1-4 3.5-Inch Fdd (Usb External)
Table 1-1 3.5-inch FDD specifications TEAC FD-05PUB-337 (G8AC0000B320) Items 720KB mode 1.44MB mode Data transfer rate FDD part 250K bits/second 500K bits/second Full speed mode (12M bits/second) Disk rotation speed 300rpm Track density 5.3 track/mm (135TPI) PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 1-13...
Page 28: Figure 1-5 2.5-Inch Hdd
Storage size (formatted) 60GB 80GB 120GB 160GB Speed (RPM) 5,400 Data transfer speed 335-613(Mbits/s) Internal Transfer rate 300 (Mbytes/s) Host Transfer rate Data buffer size 8,192Kbyte Motor startup time (s) 3.5 typical 9.5 max 1-14 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 29: Figure 1-6 1.8-Inch Hdd
40GB 100GB Speed (RPM) 4,200 Internal Transfer rate(Mbits /s) 165.0-356.8 176.90-382.9 Host interface transfer rate 100(Ultra DMA mode) (Mbytes/s) 16.6(PIO mode) Data buffer size (MB/s) Motor startup time (s) 3.5 typical 20 max PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 1-15...
Page 30: Table 1-4 Dvd Super Multi Drive Specifications
DVD+RW,DVD-R DL(Read only),DVD+R,DVD+R DL(Read only) Supported Formats CD: CD-DA, CD-ROM, CD-ROM XA, PHOTO CD, CD-Extra(CD+), CD-text, Video CD DVD: DVD-R, DVD-RW (Ver. 1.1, 1.2), DVD-Video, DVD+R, DVD+RW, DVD-RAM,DVD-ROM DVD-R DL(Read only, DVD+R DL(Read only 1-16 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 31: Keyboard
JIS. The keyboard is connected to membrane connector on the system board and controlled by the keyboard controller. Figure 1-7 is a view of the keyboard. See Appendix E about a layout of the keyboard. Figure 1-7 Keyboard PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 1-17...
Page 32: Tft Color Display
Figure 1-8 LCD module Table 1-5 LCD module specifications Specifications Item 12.1-inch WXGA TFT (TMD G33C00047110/210) Number of Dots 1,280(W) x 800(H) Dot spacing (mm) 0.204(H) x 0.204(V) Display range (mm) 261.12(H) x 163.2(V) 1-18 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 33: Power Supply
6. Provides more accurate detection of a low battery. 7. Calculates the remaining battery capacity. 8. Controls the transmission of the status signal of the main battery. The power supply output rating is specified in Table 1-6 PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 1-19...
Page 34: Table 1-6 Power Supply Output Rating
5/3.3 PC Card Slot MCVPPA-PYV 5/3.3 PC Card Slot MR0R9-B0V GMCH, DDR2-SDRAM MRVREF-B0V DDR2-SDRAM ODD2R5-P2V USB-IDE Bridge ODD-P3V USB-IDE Bridge ODD-P5V OVCVDA-E3V Yes／NO Yes／NO Finger Sensor Table 1-6 Power supply output rating (2/2) 1-20 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 35 2.0 - 3.5 ICH7-M(RTC) EC/KBC SD-P3V SD Slot UIMPWR-E3V Yes／NO SIM Slot(3G) VDDA-E3V Yes／NO Yes／NO Finger Sensor WFLN-E3V Yes／NO WLAN WIMPWR-E3V Yes／NO SIM Slot(WiMax) WLAN-E3V WLAN Yes／NO WLAN-P1V WLAN VDDA-E3V Yes／NO Yes／NO Finger Sensor PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 1-21...
Page 36: Table 1-7 Battery Specifications
The removable main battery pack is the computer’s main power source when the AC adaptor is not attached. The main battery maintains the state of the computer when the computer enters in sleep mode. 1-22 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 37: Table 1-8 Time Required For Charges
A full charge is detected only when the battery is charging at charge. A full charge is detected under any of the following conditions: 1. The current in the battery charging circuit drops under the predetermined limit. 2. The charging time exceeds the fixed limit. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 1-23...
Page 38: Table 1-9 Rtc Battery Charging/Data Preservation Time
Table 1-9 lists the charging time and data preservation period of the RTC battery. Table 1-9 RTC battery charging/data preservation time Status Time Charging Time (power on) 24 hours Data preservation period (full charge) 30 days 1-24 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 39: Table 1-10 Ac Adapter Specifications
G71C0004A510(3-pin) / G71C00062210(2-pin) Power 60W (Peak 75W) Input voltage 100V/240V Input frequency 50Hz to 60Hz Input current 1.5A or less (100V-240V 4Aload) Output voltage Output current 0A to 4A (At constant voltage mode) PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 1-25...
Page 40 1 Hardware Overview 1.11 AC Adapter 1-26 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 41: Troubleshooting Procedures
Chapter 2 Troubleshooting Procedures [CONFIDENTIAL]...
Page 42 2 Troubleshooting Procedures 2-ii [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 43 Diagnostic Test Program Execution Check .......2-38 Procedure 5 Connector Check and Replacement Check........2-39 Keyboard and Dual point Troubleshooting ..............2-40 Procedure 1 Diagnostic Test Program Execution Check .......2-40 Procedure 2 Connector Check and Replacement Check........2-41 PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-iii...
Page 44 Diagnostic Test Program Execution Check .......2-53 Procedure 2 Connector Check................2-53 Procedure 3 Replacement Check..............2-54 2.14 SDcard Slot Troubleshooting ...................2-55 Procedure 1 Check on Windows OS ..............2-55 Procedure 2 Connector Check and Replacement Check........2-55 2-iv [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 45 2 Troubleshooting Procedures 2.15 Fingerprint sensor Troubleshooting .................2-56 Procedure 1 Setting Windows Log-ON password .........2-57 Procedure 2 Registration of fingerprint............2-57 Procedure 3 Authentication of fingerprint .............2-58 Procedure 4 Connector Check and Replacement Check........2-59 PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL]...
Page 46: Figure
Table 2-3 Error code ......................2-7 Table 2-4 Result code ......................2-13 Table 2-5 Debug port (Boot mode) error status..............2-21 Table 2-6 FDD error code and status .................2-32 Table 2-7 HDD error code and status ................2-38 2-vi [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 47 2. A PC with a serial port (for displaying debug port test result) 3. DOS system FD 4. An external CRT display(for Display trouble shooting) 5. A SD card(for SD card slot trouble shooting) 6. An external microphone(for Sound trouble shooting) 7. Headphone(for Sound trouble shooting) PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL]...
Page 48: Troubleshooting Flowchart
Ask the user if a password is registered and, if it is, ask him or her to enter the password. Make sure that Toshiba Windows is installed on the hard disk. Non-Toshiba operating systems can cause the computer malfunction. Make sure all optional equipment is removed from the computer.
Page 49 2.2 Troubleshooting Flowchart 2 Troubleshooting Procedures Figure 2-1 Troubleshooting flowchart (1/2) PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL]...
Page 50 2 Troubleshooting Procedures 2.2 Troubleshooting Flowchart Figure 2-1 Troubleshooting flowchart (2/2) [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 51 12. If an error is detected on SD card, perform the SD Card Slot Troubleshooting Procedures in Section 2.15. 13. If an error is detected on Fingerprint sensor, perform the Fingerprint sensor Troubleshooting Procedures in Section 2.16. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL]...
Page 52: Power Supply Troubleshooting
DC IN icon Power supply status Lights green DC power is being supplied from the AC adapter. Flashes orange There is a problem with the power supply. Doesn’t light Any condition other than those above. [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 53 Table 2-3 Error code Error code Where Error occurs AC Adaptor 1st Battery 2nd Battery S3V output E5V output E3V output 1R5-E1V output 1R8-B1V output PPV output PTV output 1R5-E1V output 1R8-B1V output PPV output PTV output PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL]...
Page 54 S3V output Error code Meaning S3V voltage is over 3.47V when the computer is powered on/off. S3V voltage is under 3.14V in normal conditions. S3V voltage is under 3.14V when the computer is booting up. [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 55 1R8-B1V voltage is under 1.53V when the computer is powered on. 1R8-B1V voltage is under 1.53V when the computer is booting up. 1R8-B1V voltage is under 1.53V when BV power is maintained and OUTV４=BV is designated. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL]...
Page 56 PPV voltage is over 1.80V when the computer is powered on/off. PPV voltage is under 0.32V when the computer is powered on. PPV voltage is under 0.32V when the computer is booting up. 2-10 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 57 Replace the battery pack with a new one. If the error still exists, go to Procedure 5. Check 4 For any other error, go to Procedure 5. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-11...
Page 58: Procedure 3 Connection Check
• If the battery icon does not light, go to Check 6. Check 6 Make sure the battery pack is installed in the computer correctly. If the battery is properly installed and the battery icon still does not light, go to Procedure 4. 2-12 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 59 If the battery pack still is not charged, go to Check 5. Check 5 Replace the battery pack with a new one. If the battery pack still is not charged, go to Procedure 5. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-13...
Page 60: Procedure 5 Replacement Check
Replace the AC adaptor with a new one. If the AC adaptor is still not functioning properly, perform Check 2. Check 2 Replace the system board with a new one following the steps described in Chapter 4, Replacement Procedures. 2-14 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 61: System Board Troubleshooting
Start with Procedure 1 and continue with the other procedures as instructed. The procedures described in this section are: Procedure 1: Message Check Procedure 2: Printer Port LED Check on Boot Mode Procedure 3: Diagnostic Test Program Execution Check Procedure 4: Replacement Check PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-15...
Page 62 Check system. Then press [F1] key ..*** Bad check sum (CMOS) *** Check system. Then press [F1] key ..*** Bad check sum (ROM) *** Check system. Then press [F1] key ..2-16 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 63 DMAC #2 ERROR (16) PIC #1 ERROR (17) PIC #2 ERROR (18) KBC ERROR (19) HDC ERROR (20) Built-in HDD ERROR (21) Select Bay ERROR (22) TIMER INTERRUPT ERROR (23) RTC UPDATE ERROR PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-17...
Page 64 The D port status is displayed in the following form; 6. When the D port status is FFFF (normal status), go to Procedure 4. When the D port status falls into any other status than FFFF, go to Procedure 3. 2-18 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 65 F008H Transits to System BIOS IRT BIOS rewrite process Initialization of ICHM. D31 DRAM configuration Permission of cache (L1 cache only) Memory clear F009H Transition to real mode and copy of BIOS to PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-19...
Page 66 Read 1 sector of the root directory Retrieval of entry of “CHGBIOSA.EXE” /“CHGFIRMA.EXE” from the sector read. Reading of EXE header of “CHGBIOSA.EXE” and “CHGFIRMA.EXE” Key input when error occurred Execution of “CHGBIOSA.EXE” and “CHGFIRMA.EXE” 2-20 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 67 Not resume when a CMOS error occurred Not resume when resume status code is not set Resume error check S3 returning error (ICH) Resume error F170H RSM_UNKNOWN_ERR SM-RAM checksum check Resume error F173H RSM_SMRAM_ERR PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-21...
Page 68 BIOS signature check (case of cold boot) F105H SMRAM initialization Check of CPU for HyperThreading Microcode Update APIC initialization WakeUp factor check SMRAM base rewriting and CPU state map saving for BIOS Permission of SMI based on ASMI 2-22 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 69 Judging of destination (Japan or other than Japan) based on DMI data Sets default setting if bad battery or bad checksum CMOS default setting check (ROM, CMOS) is detected ACPI table initialization (for execution of option ROM) PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-23...
Page 70 PnP H/W initialization PC card slot initialization SIO initialization (for models supporting SIO) FIR initialization (for models supporting FIR) PCI automatic configuration Making of work for automatic configuration Acquisition of PCI IRQ 2-24 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 71 Update of system BIOS (Update of EDID information for LCD) F110H (Waiting for VGA chip initialization completion, VGA INIT_DISPLAY BIOS initialization) F111H VGA POST F113H IDISP_LOGO (Displaying logo) F114H SYS_MEM_CHECK (Check of convention memory)(Boot) PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-25...
Page 72 BM loading process (for models supporting fingerprint authentication) Initialization of BM (for models supporting fingerprint authentication) Check of key input during IRT (waiting for KBC initialization completion) Input of password BM opening (for models supporting fingerprint authentication) 2-26 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 73 Initialization of Bluetooth (for models supporting Bluetooth) Check for existence of target maintenance card Prohibition of unused PC card not used Setting Wakeup status data for ACPI HW initialization just before booting, Waiting for initialization completion PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-27...
Page 74 Clear of PWRBTN_STS Enabling POWER Button F124H Clear of IRT status Renewal of check sum of Runtime side FFFFH NOTE: Status outputted by the test means the last error detected in the debug port test. 2-28 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 75 8. Real Timer test 9. NDP test 10. Expansion test 11. CD-ROM/DVD-ROM test 12. Wireless LAN test 13. Sound test 14. LAN/Modem/Bluetooth/IEEE1394 test If an error is detected during these tests, go to Procedure 4. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-29...
Page 76: Procedure 4 Replacement Check
If their connectors are in good condition, but there is still a problem, go to Check Check 2 The system board may be damaged. Replace the system board with a new one following the steps described in Chapter 4, Replacement Procedures. 2-30 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 77: Usb Fdd Troubleshooting
Clean the USB FDD heads using the cleaning kit. If the USB FDD still does not function properly after cleaning, go to Procedure 2. If the test program cannot be executed, go to Procedure 3 and Procedure 4. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-31...
Page 78 If the following message appears, disable the write protect tab on the floppy disk. If any other message appears, perform Check 2. Write protected Check 2 Make sure the floppy disk is formatted correctly. If it is, go to Procedure 3. 2-32 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 79 Check the connection of the USB FDD. If the USB FDD is still not functioning properly, perform Check 2. Check 2 As the connection may be defective, disassemble the computer and check each connection. If the problem still occurs, go to Procedure 4. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-33...
Page 80 Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 5. Check 5 System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. 2-34 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 81: Hdd Troubleshooting
Make sure the Hard Disk option is set to not used. If it is set to not used, choose another setting and restart the computer. If the problem still exists, go to Procedure 2. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-35...
Page 82: Procedure 2 Partition Check
Procedure 2 Partition Check Insert the Toshiba DOS system disk and restart the computer with U key holding down. Perform the following checks: Type C: and press Enter. If you cannot change to drive C, go to Check 2. If you Check 1 can change to drive C, go to Check 3.
Page 83 Check 1 following message appears on the display, the HDD is formatted. Format complete If an error message appears on the display, refer to the Toshiba DOS Manual for more information and perform Check 2. Check 2 Using the Diagnostics Disk, format the HDD with a low level format option.
Page 84: Procedure 4 Diagnostic Test Program Execution Check
Bad sector error Bad track error ECC error ECC recover enable DMA CRC error HDC error Seek error Time out error Drive not ready Undefined error Write fault Status error Access time error No HDD 2-38 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 85 Chapter 4, Replacement Procedures. If the problem still exists, perform Check 4. Check 4 The System board may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-39...
Page 86: Keyboard And Dual Point Troubleshooting
Execute the Keyboard Test in the Diagnostic Program. Refer to Chapter 3, Tests and Diagnostics, for more information on how to perform the test program. If an error occurs, go to Procedure 2. If an error does not occur, the keyboard is functioning properly. 2-40 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 87 Procedure 1. If there is still an error, go to Check5. Check 5 The system board may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-41...
Page 88: Display Troubleshooting
Make sure the LCD cable is securely connected to CN5601 on the system board. If the connection is loose, reconnect firmly and restart the computer. If there is still an error, go to Procedure 3. 2-42 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 89: Procedure 3 Replacement Check
Replacement Procedures and test the display again. If the problem still exists, perform Check 3 Check 3 The display controller on the system board may be damaged. Replace the system board with a new one following the instructions in Chapter 4, Replacement Procedures. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-43...
Page 90: Optical Drive Troubleshooting
Then insert the Diagnostics Disk in the computer’s floppy disk drive, turn on the computer and run the test. Refer to Chapter 3, Tests and Diagnostics, for more information about the diagnostics test procedures. If any errors occur while executing the CD-ROM/DVD-ROM test, go to Procedure 2. 2-44 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 91 The SD board FPC may be defective or damaged. Replace the drive with a new one. If there is still an error, go to Check 6 Check 6 Replace the system board with a new one following the steps in Chapter 4, Replacement Procedures. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-45...
Page 92: Lan Troubleshooting
If the LAN port is still not functioning properly, perform Check 3. Check 3 The system board may be defective or damaged. Replace the system board with a new one following the steps in Chapter 4, Replacement Procedures. 2-46 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 93: Bluetooth Module
The Bluetooth module may be defective or damaged. Replace it with a new one. Then perform the test program again. If the computer still does not pass the test, go to Procedure 2. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-47...
Page 94: Procedure 2 Connection Check
Make sure the Bluetooth antenna cable is firmly connected to the Bluetooth module. If the Bluetooth antenna cable is disconnected, connect it firmly. If the Bluetooth module is still not functioning properly, go to Procedure 3. 2-48 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 95 Procedures. If the Bluetooth is still not functioning properly, perform Check 3. Check 3 The system board may be defective or damaged. Replace the system board with a new one following the steps in Chapter 4, Replacement Procedures. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-49...
Page 96: Wireless Lan Troubleshooting
LAN. You will need a second computer that can communicate by the wireless LAN. If the computer passes the test, the function is correctly working. If the computer does not pass the test, perform Procedure 2. 2-50 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 97 Make sure the wireless LAN antenna cables are firmly connected to the wireless LAN board. If the wireless LAN antenna cables are disconnected, connect them firmly. If the wireless LAN board is still not functioning properly, go to Procedure 3. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-51...
Page 98 Check 3. Check 3 The system board may be defective or damaged. Replace the board with a new one following the instructions in Chapter 4, Replacement Procedures and test the display again. 2-52 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 99: Sound Troubleshooting
Diagnostics for more information on how to perform the test program. If any error is detected by the test, go to Procedure 2. Procedure 2 Connector Check The connection of sound system is shown in the following figure. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-53...
Page 100 Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 6 Check 6 System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. 2-54 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 101: Sd Card Slot Troubleshooting
The SD board FPC may be defective or damaged. Replace the drive with a new one. If there is still an error, go to Check 4 Check 4 System board may be faulty. Replace it with a new one following the step in Chapter 4 Replacement Procedures. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-55...
Page 102: Fingerprint Sensor Troubleshooting
1. Lay your finger straight to the sensor and put lightly the first joint of your finger at the centerline of the fingerprint sensor. 2. Slide slowly your finger from the first joint to fingertip at constant speed. When not recognized, adjust the speed. Fingerprint Fingerprint sensor sensor 2-56 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 103 Once the fingerprint is successfully read for the third time, the message successfully combined will be displayed beneath the fingerprint images. Click the Next button. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-57...
Page 104 When not authenticated well, warning message appears. If you fail continually ten times or more, you can not use the fingerprint authentication about one minute. When not authenticated, type the password to logon to Windows. 2-58 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 105 The Fingerprint sensor board may be faulty. Replace it with a new one. If the problem persists, perform Check 4. Check 4 The system board may be faulty. Replace it with a new one. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-59...
Page 106 2 Troubleshooting Procedures 2.15 Fingerprint sensor Troubleshooting 2-60 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 107: Tests And Diagnostics
Chapter 3 Tests and Diagnostics [CONFIDENTIAL]...
Page 108 3 Tests and Diagnostics 3-ii [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 109 CD-ROM/DVD-ROM Test ..................3-34 3.18 Error Code and Error Status Names................. 3-35 3.19 Hard Disk Test Detail Status..................3-38 3.20 ONLY ONE TEST....................3-40 3.20.1 Program Description ................3-40 3.20.2 Operations ..................3-40 PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-iii...
Page 110 3.29.3 Bluetooth test..................3-79 3.29.4 IEEE1394 test..................3-81 3.30 Sound Test program....................3-82 3.31 BIOS SETUP ......................3-83 3. 31.1 Function Description ................3-83 3. 31.2 Accessing the BIOS SETUP Program ..........3-85 3-iv [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 111 3 Tests and Diagnostics Tables Table 3-1 Subtest names ....................3-12 Table 3-2 Error codes and error status names ..............3-35 Table 3-3 Hard disk controller status register contents............3-38 Table 3-4 Error register contents..................3-39 PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL]...
Page 112 3 Tests and Diagnostics 3-vi [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 113: The Diagnostic Test
The DIAGNOSTIC TEST MENU contains the following functional tests: SYSTEM TEST MEMORY TEST KEYBOARD TEST DISPLAY TEST FLOPPY DISK TEST PRINTER TEST ［It is not supported ］ ASYNC TEST ［It is not supported ］ HARD DISK TEST REAL TIMER TEST PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL]...
Page 114 A USB test module (USB test ) A USB cable (USB test) An external CRT monitor (Expansion test) A CD test media TOSHIBA CD-ROM TEST DISK or ABEX TEST CD-ROM (Sound test) A DVD test media (DVD-ROM TEST DISK TSD-1) (Sound test)
Page 115: H/W (Hardware) Initial Information Setting Tool
You will need the following equipment to perform some of the programs. The Diagnostics Disk (Main T&D) 3.1.3 Heatrun test program The heatrun test starts automatically after the selection. You will need the following equipment to perform this program. The Diagnostics Disk (Main T&D) PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL]...
Page 116: Executing The Diagnostic Test
3.3 Setting of the hardware configuration. 2. Before replacing, apply the DMI information by executing subtest 04 DMI information recovery and subtest 08 System configuration in 3.3 Setting of the hardware configuration. [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 117: Diagnostics Menu (T&D)
Enter in the startup menu, press Repair Main Enter. The following menu appears. TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTICS MENU : 1 - DIAGNOSTIC TEST 2 – ONLY ONE TEST 4 - HEAD CLEANING...
Page 118 Set the highlight bar to 1, and press Enter. The following DIAGNOSTIC TEST MENU will appear: TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTIC TEST MENU : 1 - SYSTEM TEST 2 - MEMORY TEST...
Page 119 Selecting NO returns the process to the subtest menu after the test is complete. Use the up and down arrow keys to move the cursor to “ERROR STOP”. Use the right and left arrow keys to move the cursor to the desired option and press Enter. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL]...
Page 120: Repair Initial Config Set
For more details on this test, refer to the section 3.3. 3.2.3 Heatrun test program After selecting this test, the heatrun test starts executing the same subtest as 3.23 RUNNING TEST. For more details on this test, refer to the section 3.4. [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 121: Setting Of The Hardware Configuration
5. “Enter Bundle Number ?” is displayed. Input the computer’s PCN/Bundle number and press Enter. (e.g. PMSREQ3Q34H/S0123456789) 6. “Write data OK (Y/N) ?” is displayed. To write the DMI information to the Flash ROM, press Y, and then Enter. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL]...
Page 122 Press [Enter] key For more details on the system configuration information, refer to “3.25 System configuration”. Subtest 5 E2PROM test (MAC/GUID/DMI) It checks whether the MAC address, GUID of IEEE1394 and DMI information are written. 3-10 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 123: Heatrun Test
NOTE: The test result (Errorlog.txt) is stored in the floppy disk. The result is displayed in the same format as Log Utilities. For more details of the format, refer to 3.22 Log Utilities. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-11...
Page 124: Subtest Names
Gradation & Mode test for VGA All dot on/off for LCD “H” pattern display LCD Brightness LCD EDID Information External EDID read/compare FLOPPY DISK Sequential read Sequential read/write Random address/data Write specified address Read specified address 3-12 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 125 Sequential write W-R-C specified address REAL TIMER Real time Backup memory Real time carry EXPANSION PCMCIA wraparound [Not supported] RGB monitor ID CD-ROM Sequential read /DVD-ROM Read specified address Random address/data RW 1point W/R/C PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-13...
Page 126: System Test
After a while, the fan rotating will stop. is not supported in this model. 2;FAN#2(GPU) Subtest 03 Geyserville If the CPU supports Gerserville (SpeedStep), this subtest checks that the CPU operating clock speed can be changed. 3-14 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 127 Serial Number : XXXXXXXX Model Number : XXXXXX-XXXXX PCN/BND number : XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX UUID Number : XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Press [Enter] to EXIT To exit this subtest and return to the SYSTEM test menu, press Enter. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-15...
Page 128: Memory Test
Data: FFh, FFh, FFh, FFh, FFh, 00h, 00h, 00h, 00h, FFh, FFh, FFh, 00h, FFh, 00h, 00h, FFh, 00h, 00h, FFh, FFh, FFh, FFh, 00h, 00h, 00h, AAh 3-16 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 129: Keyboard Test
Appendix E. KEYBOARD TEST IN PROGRESS 302000 Scan code Character code Keytop Ins Lock Caps Lock Num Lock Scroll Lock Ctrl Left Shift Right Shift PRESS [Enter] KEY PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-17...
Page 130: Display Test
This subtest displays bands of gradations for mixed colors, then for red, green, and blue. Next, it displays eight solid colors full screen: red, semi-red, green, semi-green, blue, semi-blue, white and semi-white. Each color displays for three seconds. 3-18 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 131 Subtest 05 All dot on/off for LCD This subtest displays an all-white screen then an all-black screen. The display changes automatically every three seconds and the screen returns to the DISPLAY TEST menu. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-19...
Page 132 LCD Brightness The LCD brightness changes in the following order: Super-Bright → Bright → Semi-Bright → Bright → Super-Bright After displaying with Super-Bright of LCD brightness, the screen returns to the DISPLAY TEST menu. 3-20 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 133: Floppy Disk Test
: XXX SUB-TEST MENU : 01 - Sequential read 02 - Sequential read/write 03 - Random address/data 04 - Write specified address 05 - Read specified address 99 - Exit to DIAGNOSTIC TEST MENU PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-21...
Page 134 This subtest writes the data specified by an operator to a specified track, head and address. Subtest 05 Read specified address This subtest reads data from a track, head and address specified by an operator. 3-22 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 135: Printer Test
Select the printer channel number, and press Enter to execute the selected subtest. Subtest 01 Ripple pattern This subtest prints characters for codes 20h through 7Eh line-by-line while shifting one character to the left at the beginning of each new line. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-23...
Page 136 NOTE: To execute this subtest, a printer wraparound connector must be connected to the computer’s printer port. This subtest checks the output and bi-directional modes of the data control and status lines through the parallel port wraparound connector (34M741986G01). (Both output and bi-directional modes are tested.) 3-24 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 137: Async Test
FIR/SIR port. Subtest 03 Wraparound (board) NOTE: To execute this subtest, a RS-232C wraparound connector must be connected to the RS-232C port. This subtest checks the data send/receive function through the wraparound connector. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-25...
Page 138: Hard Disk Test
2. The following message appears for whether or not the HDC status is displayed on the screen. The HDC status is described in section 3.19. Select 1 or 2. Detail status display (1:no, 2:yes) 3-26 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 139 1. Forward sequential 2. Reverse sequential 3. Random Subtest 03 Random address/data This subtest writes random data in a random length to random addresses. This data is then read and compared to the original data. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-27...
Page 140 This subtest writes specified 2-byte data to all of the cylinders on the HDD. Subtest 09 W-R-C specified address This subtest writes data to a specified cylinder and head on the HDD, then reads the data and compares it to the original data. 3-28 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 141: Real Timer Test
Writes 1-bit of “off” data (FEh through 7Fh) to address 0Eh through 7Fh Writes the data pattern AAh and 55h to the address 0Eh to 7Fh Then the subtest reads and compares this data with the original data. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-29...
Page 142 Current time : 23:59:58 The real time increments are automatically executed and the following is displayed: Current date : 01-01-2000 Current time : 00:00:00 PRESS [Enter] KEY TO EXIT TEST To exit the test, press Enter. 3-30 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 143: Ndp Test
To execute the NDP test, select 10 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. Subtest 01 This test checks the following functions of NDP: Control word Status word Addition Multiplication PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-31...
Page 144: Expansion Test
–– –– Speaker line 00004 40,80 Wait line (40<xx<80) 00005 Other lines (BSY#, BVD1) NN=21, 00 NOTE: Select the subtest number01, The following message will appear: Test slot number select (1:slot0, 2:slot1, 0:slot0&1)? 3-32 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 145 The judgment of acquisition is based on the panel data. In simultaneous display mode or internal display mode, in which the panel data is acquired, this subtest will fail. Therefore, make sure only the external display is selected when executing this subtest. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-33...
Page 146: Cd-Rom/Dvd-Rom Test
NOTE: CD-ROM/DVD-ROM Test can be performed only when the DIAGNOSTIC PROGRAM is started from the CD-ROM . Subtest 01 Sequential read This subtest is a sequential reading of one-block units of all the logical addresses. 3-34 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 147: Error Code And Error Status Names
HUB - CLEAR FEATURE ERROR HUB - CLEAR FEATURE1 ERROR HUB - SET FEATURE ERROR(Enab.) HUB - CLEAR FEATURE2 ERROR USB - OVER CURRENT ERROR USB - GET DESCR.ERROR(SECOND) Display VRAM SIZE NOT SUPPORT PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-35...
Page 148 HDD - RECORD NOT FOUND ERROR HDD - ECC ERROR HDD - HDC ERROR HDD - SEEK ERROR HDD - TIME OUT ERROR HDD - ECC RECOVER ENABLE HDD - DRIVE NOT READY 3-36 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 149 ZV_CONT# ERROR CD-ROM BAD COMMAND /DVD-ROM ILLEGAL LENGTH UNIT ATTENTION MEDIA CHANGE REQUEST MEDIA DETECTED ADDITIMAL SENSE BOUNDARY ERROR CORRECTED DATA ERROR DRIVE NOT READY SEEK ERROR TIME OUT RESET ERROR ADDRESS ERROR PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-37...
Page 150: Hard Disk Test Detail Status
(Corrected data) “1” … Correctable data error is corrected. “0” … Not used (Index) “1” … Index is sensed. “0” … Normal (Error) “1” … The previous command was terminated with an error. 3-38 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 151 “1” … Illegal command error or command abort. “0” … The hard disk found track 0 during a recalibrate (Track 0) command. “1” … The hard disk could not find track 0 during a recalibrate command. —— Not used. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-39...
Page 152: Only One Test
Exit to Common Test ***************************************************************** ..Press test number [1-8,9] ? Select the subtest number you want to test and press Enter. To return to the Common Test menu, select 9 and press Enter. 3-40 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 153 Press Del + Enter to end the test. NOTE: The actual display may be different from the above image, according to the model. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-41...
Page 154 The parameters appear above the < > (1) or (2) BUTTONS corresponding to the pressed touch pad switch highlights. To end this subtest, press two touch pad switches at the same time. 3-42 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 155 NG message appears in the display if an error is found during the test. Confirm the connection of cable, and then execute the test again. Press 9 and Enter to return to ONLY ONE TEST menu. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-43...
Page 156 Press Enter and following message appears in the display. Check [DC-IN]&[Power]&[Main Battery]LED= Green Check if the color of the message changes orange to green alternately. Press Enter and return to the ONLY ONE TEST menu. 3-44 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 157 3 Tests and Diagnostics Subtest 6 Button This subtest checks the moving of the of the front operation panel button. Press the Toshiba Assist button and Back light On/Off button after the following message appears. Step 1 Press Function button (Toshiba Assist button) OK message appears in the display if the test ends without an error.
Page 158 Set the machine Vertical plane against the vertical plane with the Front upward Flat desk The figure below shows the name and position of each side. (heaven surface) Right side Back Front Left side 3-46 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 159 When any trouble in the above setting is found, the following message appears and the test halts. Then press Enter and return to the Only One Test menu. ** Setting ERROR! ** Press [Enter] key Subtest 8 Docker Dock/Undock PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-47...
Page 160 Release Eject-SW, and press [Enter] Key If the test ends successfully, the display returns to the ONLY ONE TEST menu. When the display returns to the ONLY ONE TEST menu, remove the Express Port Replicator from the computer. 3-48 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 161: Head Cleaning
2. Remove the Diagnostics Disk from the FDD, then insert the cleaning disk and press Enter. 3. When the message appears, the FDD head cleaning has begun. “cleaning start” 4. The display automatically returns to the DIAGNOSTIC MENU when the program is completed. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-49...
Page 162: Log Utilities
5. FDD/HDD or memory address (ADDR) 6. Write data (WD) 7. Read data (RD) 8. HDC status (HSTS) 9. Error status name (ERROR STATUS NAME) If the power switch is turned off, the error information will be lost. 3-50 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 163 The 7 key writes the log information to a floppy disk. 3. In the case of “error retry OK”, a capital “R” will be placed at the beginning of the error status. However, it is not added to the error count. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-51...
Page 164: Running Test
3. To execute the test, press Y and Enter. To cancel the test, press N and Enter. If you select the selectable tests, follow the instruction message in the display. 4. After selecting the selectable tests, the running test starts automatically. To terminate the program, press Ctrl + Break. 3-52 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 165: Floppy Disk Drive Utilities
This program displays the contents of the floppy disk and the designated sectors of the hard disk on the display. 4. HDD ID READ This program reads the hard disk ID and displays hard disk information. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-53...
Page 166 After the floppy disk is formatted, the following message will appear. Format complete Another format (1:Yes/2:No) ? (e) Typing 1 displays the message from step (c) above. Typing 2 returns the test to the DIAGNOSTIC MENU. 3-54 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 167 Copy complete Another copy (1:Yes/2:No) ? (g) To copy another disk, type 1 and the message from step (a) is displayed again. Entering 2 returns the test program to the DIAGNOSTIC MENU. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-55...
Page 168 (i) Select a drive number and the following message will be displayed. ---Max. address --- [LBA ] = XXXXXXXXX LBA number ???????? (j) Set the LBA number you want to dump. The system will access the disk and dump a list. 3-56 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 169 5. HDD ID READ program Selecting HDD ID displays the following HDD ID configuration. [HDD ID Read (VX.XX)] [Drive #1] Model No. = XXXXXXX Press [Enter] key Press Enter to return to the FDD UTILITIES MENU. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-57...
Page 170: System Configuration
11. HWSC 12. FSB [Voltage] 13. Printer Adapter 14. ASYNC Adapter 15. Math co-processors 16. Floppy Disk Drive [Track/Head/Sector] 17. Hard Disk Drive [Sector/Drive size/Manufacture code] 18. ODD Drive 19. T&D total version 3-58 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 171 #2 Sectors = XXXXX, (XXXXX GB) [XXXXXXXXXXXXXXXXX] - ODD Drive = XXXXXXXXXXXX - T&D Total Version = VX.XX Press [Enter] Key [Date = XXXX-YY-ZZ, XX:YY:ZZ] Press Enter to return to the DIAGNOSTIC MENU. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-59...
Page 172: Wireless Lan Card
1. Slide the wireless communication switch to “ON” position. 2. Check the card type according to the following procedure: • Click [Start] -> [All Programs] -> [TOSHIBA] -> [Utilities] -> [PC Diagnostic Tool]. • Check the “Network”. If the “...
Page 173 LAN card or no available access point is found. In this case, check the antenna cable connection to the wireless LAN card by disassembling the computer following the steps described in Chapter 4, Replacement Procedures. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-61...
Page 174: Wireless Lan Test Program (Intel-Made B/G, A/B/G Setting Up Of Ref Pc)
1. Copy the R100VWL5.ZIP (wireless LAN program for maintenance, common to Calexico, Golan and Kedron) to REF PC and unzip it. Then “Clx_Res” folder is created and the following three programs are copied in it. • PACKET.SYS • PACKET.INF • WTWINSVR.EXE 3-62 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 175 2. Open “My Computer” window and click “My Network places” on the left column. 3. Click “View network connections” on the left column. 4. The “Network Connections” window appears. Double-click “Local Area Connection”. Network Connections window PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-63...
Page 176 6. Select “Protocol” on the “Select Network Component Type” window and click “Add…” button. Select Network Component Type window 7. Click “Have Disk…” button on the “Select Network Protocol” window. Select Network Protocol window 3-64 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 177 10. When the installation is completed, “Local Area Connection Properties” will appear. Confirm that the “DDK PACKET Protocol“ is added. Click “Close” button to finish the setup of REF PC. Local Area Connection Properties window PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-65...
Page 178 Then the following screen will appear. Start the test program on DUT. Screen while running the wtwinsvr program The REF PC is waiting for the start of the test program on DUT. 3-66 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 179: G Card
Selecting this subtest, following message will appear in the display. Confirm if the right information on the wireless LAN card is described. ************************************************************* Module : Module : Intel PRO/Wireless XXXXABG Network Connection (Mow1) G-code : G360001U110 TA No. : D26539 ************************************************************* PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-67...
Page 180 When a defective is detected in the test, following typical cause is considered. • Connection of wireless LAN card • Defective wireless LAN card • Disappearance of MAC address data Checking the connection, execute the subtest again. 3-68 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 181 When a defective is detected in the test, following typical cause is considered. • Connection of wireless LAN card • Defective wireless LAN card • Disappearance of MAC address data Checking the connection, execute the subtest again. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-69...
Page 182 All the tests is executed in the order of SKU check of Module, MAC Address Check, Communication test of 11b mode, Communication test of 11a mode and Communication test of 11g mode. When any error has detected, the test finishes. 3-70 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 183 Network Connection (Mow1) G-code : G360001U110 TA No. : D26539 ************************************************************* Press any key and return to the test menu. If a defective is found during the test, NG message will appear in the display. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-71...
Page 184 When a defective is detected in the test, following typical cause is considered. • Connection of wireless LAN card • Defective wireless LAN card • Disappearance of MAC address data Checking the connection, execute the subtest again. Subtest03 Communication test of 11a mode 3-72 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 185 When a defective is detected in the test, following typical cause is considered. • Connection of wireless LAN card • Defective wireless LAN card • Disappearance of MAC address data Checking the connection, execute the subtest again. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-73...
Page 186 All the tests is executed in the order of SKU check of Module, MAC Address Check, Communication test of 11a mode, Communication test of 11b mode and Communication test of 11g mode. When any error has detected, the test finishes. 3-74 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 187: Lan/Modem/Bluetooth/Ieee1394 Test Program
ICHx GbE (i82540) Diagnostics program ##### #################################################################### 1 .... (i82562 + ICHx) 2 .... (GbE) 3 .... (Marvel) ******************************************************************** ..Press test number [1-2] ? Press the number you want to test and press Enter. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-75...
Page 188 < TRANSMIT > < RECEIVE > NOTE: The menu displayed by your computer may be slightly different from the one shown above. If a defective is found, NG message will appear in the display. 3-76 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 189 NOTE: The menu displayed by your computer may be slightly different from the one shown above. If a defective is found, NG message will appear in the display. Subtest03 (Marvel) NOTE: This Subtest is not supported in this computer. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-77...
Page 190: Modem Test
RJ11 Connection Check (LED) (Operator’s Check LED) test will be executed, and the following message will appear: ...Press Key (Y = OK , N =NG) If the color in the LED of the connection checker is orange, press Y, otherwise, press N. 3-78 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 191: Bluetooth Test
(A mobile phone with the Bluetooth function is also available.) ・ A Bluetooth card should be installed on the target computer. Install the Bluetooth function by clicking [All Programs] -> [TOSHIBA] -> [Bluetooth] -> [Bluetooth Settings]. Test procedure 1.
Page 192 If the BT address of the responder device does not appear, check the Bluetooth card condition and antenna cable connection to the Bluetooth card by disassembling the computer following the steps described in Chapter 4, Replacement Procedures. 3-80 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 193: Ieee1394 Test
This program is executed in the responder machine to initialize the responder machine with the IEEE1394 cable connected to the target machine before executing subtest 01. Subtest 03 1394 GUID Display This program checks the GUID of IEEE1394. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-81...
Page 194: Sound Test Program
Sound TEST disk cannot be used in PORTEGE R500. Therefore, please test the sound on Windows OS. 1) Play a music file. 2) click TOSHIBA-> utility -> "PC diagnostic tool." to test the sound Please check operation of speakers by one of methods. PORTEGE R500 Maintenance Manual (960-634)
Page 195: Bios Setup
(g) Diagnostic Mode (h) USB Sleep and Charge 7. Configuration 8. Battery (a) Battery Save Mode (b) PCI Express Link ASPM (c) Enhanced C-States 9. Drives I/O (a) Built-in HDD (b) SATA Controller Mode PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-83...
Page 196 (c) Multi-Field Driving 13. Peripheral (a) Internal Pointing Device 14. Legacy Emulation (a) USB KB/Mouse Legacy Emulation (b) USB-FDD Legacy Emulation (c) USB Memory BIOS Support 15. PCI LAN (a) Built-in LAN (b) Wireless LAN 3-84 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 197 *1: In the case of a model with built-in 1:1.8 type HDD, it is displayed as follows. Primary IDE(1F0H/IRQ14) *2: In the case of a model with built-in 1.8 type HDD, it is not displayed. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-85...
Page 198 2. To accept the default settings, press End and then press Y. NOTE: When you execute the default setting, the following settings are not changed: (1) HDD Mode (2) Password (3) Write Policy 3-86 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 199 This option sets HDD password. HDD password is a security function to protect the built-in HDD. (a) HDD This item selects the hard disk to set HDD password. Built-in HDD Sets HDD password for the built-in HDD PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-87...
Page 200 The computer looks for bootable files in the following order: CD-ROM, LAN, HDD and FDD. CD-ROM→LAN→FDD→HDD: The computer looks for bootable files in the following order: CD-ROM, LAN, FDD and HDD. (*1) CD-ROM refers to a Optical Disk Drive. 3-88 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 201 SpeedStep technology and always runs the processor at its maximum speed. ® Always Low Disables Intel Core Duo processor featuring Intel SpeedStep technology and always runs the processor at its default speed. (c) Execute-Disable Bit Capability PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-89...
Page 202 On Battery The following settings can be changed when the Wake-up on LAN is Enabled. Enabled Wake-up on LAN function whenoperating from the battery. Disabled Wake-up on LAN function whenoperating from the battery (Default). 3-90 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 203 A power supply is not supplied in a Sleep mode state. (Default) Enabled（Mode1） A power supply is supplied in a Sleep mode state. Enabled（Mode2） A power supply is supplied in a Sleep mode state. 7. Configuration PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-91...
Page 204 NOTE: Display of the LCD Brightness will be changed in the condition below: (*1) Operating the battery (*2) Using the AC adapter User Setting Use this option to set the battery save parameters on the sub-window, BATTERY SAVE OPTIONS. Battery Save Options 3-92 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 205 NOTE: Too hot condition may cause defect on the CPU. When the hot condition continues, the power is automatically turned off in resume mode. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-93...
Page 206 10. PCI Bus This option displays the interrupt level for the Card Bus in the computer. It is for information only and cannot be changed. PCI BUS = Serial IRQ10, IRQ11 11. Security Controller 3-94 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 207 This option is used to select the display when booting up. Auto-Selected Selects an external monitor if one is connected. Otherwise it selects the internal LCD. (Default) LCD+AnalogRGB Selects both the internal LCD and the external monitor for simultaneous display. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-95...
Page 208 (a) USB KB/Mouse Legacy Emulation This option sets the Legacy support condition of the USB keyboard and the USB mouse. Enabled Enables support. (Default) LEGACY USB keyboard/USB mouse are available without the driver. Disabled Disables LEGACY support 3-96 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 209 This option sets the Enable / Disable of the built-in LAN and Wireless LAN functions. (a) Built-in LAN Enabled Enables Built-in LAN functions. (Default) Disabled Disables Built-in LAN functions. (b) Wireless LAN Enabled Enables Wireless LAN functions. (Default) Disabled Disables Wireless LAN functions. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-97...
Page 210 3 Tests and Diagnostics 3.31 BIOS SETUP 3-98 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 211: Replacement Procedures
Chapter 4 Replacement Procedures [CONFIDENTIAL]...
Page 212 4 Replacement Procedures 4-ii [CONFIDENTIAL] PORTÉGÉ R500 Maintenance Manual (960-634)
Page 213 4 Replacement Procedures Chapter 4 Contents General........................4-1 Battery pack ....................... 4-8 PC card........................4-10 SD memory card ...................... 4-11 Memory module....................... 4-12 Base cover assembly ....................4-15 PC card slot ......................4-18 Battery lock/Battery latch ..................4-20 Wireless LAN card ....................4-21 4.10 CPU fan assembly....................
Page 214 4 Replacement Procedures Figures Figure 4-1 Removing the battery pack ................4-8 Figure 4-2 Removing the PC card ................. 4-10 Figure 4-3 Removing the SD memory card..............4-11 Figure 4-4 Removing the memory module (1) .............. 4-12 Figure 4-5 Removing the memory module (2) .............. 4-13 Figure 4-6 Removing the base cover assembly (1) ............
Page 215 4 Replacement Procedures Figure 4-31 Removing the display portion (2) ..............4-51 Figure 4-32 Removing the display portion (3) ..............4-51 Figure 4-33 Removing the touch pad/fingerprint sensor board (1) ......... 4-54 Figure 4-34 Removing the touch pad/fingerprint sensor board (2) ......... 4-55 Figure 4-35 Removing the keyboard ................
Page 216 4 Replacement Procedures 4-vi [CONFIDENTIAL] PORTÉGÉ R500 Maintenance Manual (960-634)
Page 217 4.1 General 4 Replacement Procedures Replacement Procedures General CAUTION: The case and parts of this machine are delicate (thin) because this machine is lighter than a usual machine. Handle with care of installing/removing. This section explains how to disassemble the computer and replace Field Replaceable Units (FRUs).
Page 218: Safety Precautions
Before you begin disassembly, read the following safety precautions and observe them carefully as you work. DANGER: 1) Always use the genuine battery that is authorized by Toshiba or compatible with the unit. Since other battery packs have different specifications, they may be incompatible with the unit, and may burst or explode.
Page 219 4.1 General 4 Replacement Procedures Before You Begin Take note of the following points before starting work. Always remove the AC adapter and battery pack before commencing any of the procedures. The procedure for removing the battery pack is described in section “4.2 Battery Pack”. 1.
Page 220: Disassembly Procedures
4 Replacement Procedures 4.1 General Disassembly Procedures Four main types of cable connector are used. • Pressure plate connector • Spring connector • Back flip connector • Normal pin connector For pressure plate connectors, slide the pressure plate holding tags on both sides of the plastic pressure plate on the connector and pull the cable out from the connector.
Page 221: Assembly Procedures
4.1 General 4 Replacement Procedures Assembly Procedures After you have disassembled the computer and fixed or repaired the problem that was causing the computer to operate abnormally, you will need to reassemble the computer. Install all the removed FRUs following the steps described in the corresponding sections in this chapter.
Page 222: Screw Tightening Torque
CAUTION: Overtightening can damage components and screws; undertightening can result in electrical shorts or other damage if screws or components come loose. NOTE: Toshiba recommends that you use an electric screwdriver for quick and easy operations. • M2 (2mm) 0.167 N·m(1.7 kgf·cm) •...
Page 223: Screw Notation
4.1 General 4 Replacement Procedures Grip Color Some screws have a colored grip area to help you determine the length of the screw. • Even numbered length screws: Brown • Odd numbered length screws: White • Special length screw: Blue “Special length screw”...
Page 224: Battery Pack
4 Replacement Procedures 4.2 Battery pack Battery pack Removing the Battery pack To remove the battery pack, follow the steps below and refer to Figure 4-1. CAUTION: When handling battery packs, be careful not to short circuit the terminals. Also do not drop, hit or apply impact, do not scratch, break, twist or bend the battery pack.
Page 225 CAUTION: The battery pack is a lithium ion battery, which can explode if not properly replaced, used, handled or disposed of. For environmental reasons, collect the spent battery packs. Use only batteries recommended by Toshiba for replacements. NOTE: Check the battery’s terminals visually. If they are dirty, wipe them clean with a dry cloth.
Page 226: Pc Card
4 Replacement Procedures 4.3 PC card PC card Removing the PC card To remove the PC card, follow the steps below and refer to Figure 4-2. CAUTION: Before you remove the PC card, refer to the card’s documentation and to your operating system documentation for proper procedures and precautions.
Page 227: Sd Memory Card
4.4 SD memory card 4 Replacement Procedures SD memory card Removing the SD memory card To remove the SD memory card, follow the steps below and refer to Figure 4-3. CAUTION: Before you remove the SD memory card, refer to the card’s documentation and to your operating system documentation for proper procedures and precautions.
Page 228: Memory Module
4 Replacement Procedures 4.5 Memory module Memory module Removing the Memory module CAUTION: The power must be turned off when you remove or insert a memory module. Inserting a memory module with the power on might damage the module or the computer itself.
Page 229 4.5 Memory module 4 Replacement Procedures 2. Press two latches outward to release them (The memory module stands slantwise). 3. Remove the memory module from the connector CN1460 on the system board. Latch Latch Memory module CN1460 Figure 4-5 Removing the memory module (2) PORTÉGÉ...
Page 230 4 Replacement Procedures 4.5 Memory module Installing the Memory module To install the memory module, make sure that the computer is powered off, follow the steps below and refer to Figure 4-4 and 4-5. 1. Insert the memory module into the connector CN1460 on the system board slantwise. CAUTION: Insert the dent of the memory module to the guide of the memory slot.
Page 231: Base Cover Assembly
4.6 Base cover assembly 4 Replacement Procedures Base cover assembly Removing the Base cover assembly Click here to view caution on the disassembly/reassembly of the unit. To remove the base cover assembly, follow the steps below and refer to Figure 4-6 to 4-8. 1.
Page 232 4 Replacement Procedures 4.6 Base cover assembly 2. Take out the tab under the cover. 3. Lift up the flip of the connector and disconnect the PC card cable from the connector CN2110 on the system board while holding the tab. CN2110 Flip PC card cable...
Page 233 4.6 Base cover assembly 4 Replacement Procedures 4. Remove the base cover assembly while lifting the LAN connector side first.(See figure 4-6) 5. Peel off the black tape from the middle frame. Black tape Figure 4-8 Removing the base cover assembly (3) Installing the Base cover assembly To install the base cover assembly, follow the steps below and refer to Figure 4-6 to Figure 4-8.
Page 234: Pc Card Slot
4 Replacement Procedures 4.7 PC card slot PC card slot Removing the PC card slot To remove the PC card slot, follow the steps below and refer to Figure 4-9. 1. Turn over the base cover assembly. 2. Remove the following screws securing the PC card slot. •...
Page 235 4.7 PC card slot 4 Replacement Procedures Installing the PC card slot To install the PC card slot, follow the steps below and refer to Figure 4-9. 1. Set the PC card slot to the base cover assembly and secure it with the following screws.
Page 236: Battery Lock/Battery Latch
4 Replacement Procedures 4.8 Battery lock/Battery latch Battery lock/Battery latch Removing the Battery lock/Battery latch To remove the battery lock/battery latch, follow the steps below and refer to Figure 4-10. 1. Remove the battery lock/battery latch while pushing hooks inside to release them. CAUTION: When removing the battery latch, be careful not to lose the spring.
Page 237: Wireless Lan Card
4.9 Wireless LAN card 4 Replacement Procedures Wireless LAN card Removing the Wireless LAN card To remove the wireless LAN card, follow the steps below and refer to Figure 4-11. 1. Disconnect three (or two) wireless LAN antenna cables from the wireless LAN card. 2.
Page 238 4 Replacement Procedures 4.9 Wireless LAN card CAUTION: Do not touch the connectors on the wireless LAN card on the computer. Debris on the connectors may cause the wireless LAN card access problems. Installing the Wireless LAN card To install the wireless LAN card, follow the steps below and refer to Figure 4-11. 1.
Page 239: Cpu Fan Assembly
4.10 CPU fan assembly 4 Replacement Procedures 4.10 CPU fan assembly Removing the CPU fan assembly To remove the CPU fan assembly, follow the steps below and refer to Figure 4-12. CAUTION: The CPU can become very hot during operation. Be sure to let it cool before starting repair work.
Page 240 4 Replacement Procedures 4.10 CPU fan assembly Installing the CPU fan assembly To install the CPU fan assembly, follow the steps below and refer to Figure 4-12 and 4-13. 1. Wipe the grease off of the bottom of the heat sink and top of the CPU. 2.
Page 241 4.10 CPU fan assembly 4 Replacement Procedures 3. Connect the fan cable to the connector CN8771 on the system board. 4. Set the CPU fan assembly to the slot and secure it with the following screws. • M2×6C ×2 S-THIN HEAD CAUTION: Arrange the fan cable within the area indicated with the thick line in the figure below.
Page 242: Rtc Battery
4 Replacement Procedures 4.11 RTC battery 4.11 RTC battery Removing the RTC battery To remove the RTC battery, follow the steps below and refer to Figure 4-14. 1. Disconnect the RTC battery cable from the connector CN9300 on the system board. 2.
Page 243 4.11 RTC battery 4 Replacement Procedures Installing the RTC battery To install the RTC battery, follow the steps below and refer to Figure 4-14. 1. Set the RTC battery to the RTC battery holder and close of the RTC battery holder while adhering the cover portion with the double-sided tape.
Page 244: Dc-In Jack
4 Replacement Procedures 4.12 DC-IN jack 4.12 DC-IN jack Removing the DC-IN jack To remove the DC-IN jack, follow the steps below and refer to Figure 4-15. 1. Disconnect the DC-IN jack cable from the connector CN8800 on the system board and remove the DC-IN jack from the slot.
Page 245: Bluetooth Module
4.13 Bluetooth module 4 Replacement Procedures 4.13 Bluetooth module Removing the Bluetooth module To remove the Bluetooth module, follow the steps below and refer to Figure 4-16. *The Bluetooth module is not mounted in some models. 1. Disconnect the USB cable carefully from the connector CN9610 on the USB board. 2.
Page 246: Installing The Bluetooth Module
4 Replacement Procedures 4.13 Bluetooth module Installing the Bluetooth module To install the Bluetooth module, follow the steps below and refer to Figure 4-16. 1. Set the Bluetooth module to the slot and secure it with the following screw. • M2×3C ×1 S-THIN HEAD 2.
Page 247 4.14 HDD/SSD 4 Replacement Procedures Replacement Procedures 4.14 HDD/SSD CAUTION: Take care not to press on the top or bottom of the HDD. Pressure may cause data loss or damage to the device. There is a possibility that the black shield layer of the 1.8-inch HDD cable/SSD cable, 2.5-inch HDD cable and SD cable is peeled off (different from the usual polyimide cover), if any tape is stuck to the black shield layer.
Page 248 4 Replacement Procedures 4.14 HDD/SSD 4.14.1 2.5” HDD Removing the 2.5” HDD To remove the 2.5”HDD, follow the steps below and refer to Figure 4-17. 1. Lift up the 2.5” HDD in the direction of the arrow in the figure below. 2.
Page 249 4.14 HDD/SSD 4 Replacement Procedures 4.14.2 1.8” HDD Removing the 1.8” HDD To remove the 1.8” HDD, follow the steps below and refer to Figure 4-18. 1. Turn over the 1.8” HDD in the direction of the arrow in the figure below and remove four cushions from the 1.8”...
Page 250 4 Replacement Procedures 4.14 HDD/SSD Installing the 1.8” HDD To install the 1.8” HDD, follow the steps below and refer to Figure 4-18. 1. Set four cushions to the 1.8” HDD. 2. Turn over the 1.8” HDD and connect the 1.8” HDD cable to the connector on the 1.8”...
Page 251: Removing The Ssd
4.14 HDD/SSD 4 Replacement Procedures 4.14.3 SSD Removing the SSD To remove the SSD, follow the steps below and refer to Figure 4-19. 1. Remove the following screws and SSD. (SSD cable is connected on the back of the SSD) •...
Page 252 4 Replacement Procedures 4.14 HDD/SSD Installing the SSD To install the SSD, follow the steps below and refer to Figure 4-19. 1. Connect the SSD cable to the connector on the SSD. 2. Set the SSD into the slot and secure it with the following screws. •...
Page 253: Sound Board/Internal Microphone
4.15 Sound board/Internal microphone 4 Replacement Procedures 4.15 Sound board/Internal microphone Removing the Sound board/Internal microphone To remove the sound board/internal microphone, follow the steps below and refer to Figure 4-20 and Figure 4-21. 1. Remove the following screw securing the sound board. •...
Page 254 4 Replacement Procedures 4.15 Sound board/Internal microphone 3. Disconnect the microphone cable from the connector CN6050 on the sound board and remove the internal microphone from the sound board. Internal microphone CN6050 Microphone cable Figure 4-21 Removing the sound board/internal microphone (2) Installing the Sound board/Internal microphone To install the sound board/internal microphone, follow the steps below and refer to Figure 4- 20 and 4-21.
Page 255: Odd/Sd Board
4.16 ODD/SD board 4 Replacement Procedures 4.16 ODD/SD board Removing the ODD/SD board To remove the ODD/SD board, follow the steps below and refer to Figure 4-22 to 4-24. 1. Disconnect the FP cable carefully from the connector CN9800 on the system board. 2.
Page 256 4 Replacement Procedures 4.16 ODD/SD board 5. Disconnect the SD cable and ODD cable form the connectors CN9710 and CN1820 on the SD board. SD cable ODD cable SD board CN1820 CN9710 Figure 4-23 Removing the ODD/SD board (2) 6. Remove the following screws and two metal plates from the ODD. •...
Page 257 4.16 ODD/SD board 4 Replacement Procedures Installing the ODD/SD board To install the ODD/SD board, follow the steps below and refer to Figure 4-22 to 4-24. 1. Set two metal plates to the ODD and secure them with the following screws. •...
Page 258: Lan Jack
4 Replacement Procedures 4.17 USB board/Switch unit 4.17 USB board/Switch unit Removing the USB board/Switch unit To remove the USB board/switch unit, follow the steps below and refer to Figure 4-25 and 4- 1. Open the insulator and peel off the glass tape fixing the LAN cable. 2.
Page 259 4.17 USB board/Switch unit 4 Replacement Procedures 5. Remove the switch unit adhered with the double-sided tape. Switch unit Figure 4-26 Removing the USB board/switch unit (2) PORTÉGÉ R500 Maintenance Manual (960-634) [CONFIDENTIAL] 4-43...
Page 260 4 Replacement Procedures 4.17 USB board/Switch unit Installing the USB board/switch unit To install the USB board/switch unit, follow the steps below and refer to Figure 4-25 and 4- 1. Set the switch unit while adhering the double-sided tape. 2. Insert the USB board and secure it with the following screw. •...
Page 261: System Board
4.18 System board 4 Replacement Procedures 4.18 System board Removing the System board To remove the system board, follow the steps below and refer to Figure 4-27 and 4-28. 1. Remove the following screws securing the system board. • M2×4C ×1 S-THIN HEAD •...
Page 262 4 Replacement Procedures 4.18 System board 4. Disconnect the HDD cable (or SSD cable), USB cable, LAN cable, sound cable and BT cable from the connectors CN1800, CN9600, CN4100, CN9500 and CN4400 on the system board. USB cable (Connected to CN9600) BT cable (Connected to CN4400) LAN cable...
Page 263 4.18 System board 4 Replacement Procedures Installing the System board To install the system board, follow the steps below and refer to Figure 4-27 and 4-28. 1. Connect the HDD cable (or SSD cable), USB cable, LAN cable, sound cable and BT cable to the connectors CN1800, CN9600, CN4100, CN9500 and CN4400 on the system board.
Page 264: Removing The Speaker
4 Replacement Procedures 4.19 Speaker 4.19 Speaker Removing the Speaker To remove the speaker, follow the steps below and refer to Figure 4-29. 1. Peel off the polyimide tape. CAUTION: Do not reuse the removed polyimide tape. 2. Take out the speaker from the slot. 3.
Page 265 4.19 Speaker 4 Replacement Procedures Installing the Speaker To install the speaker, follow the steps below and refer to Figure 4-29. 1. Set the speaker to the slot. 2. Open four insulators and arrange the speaker cable into the slot. 3.
Page 266: Display Portion
4 Replacement Procedures 4.20 Display portion 4.20 Display portion Removing the Display portion To remove the display portion, follow the steps below and refer to Figure 4-30 to 4-32. 1. Open the display 90 degrees and put the computer on the stand. 2.
Page 267 4.20 Display portion 4 Replacement Procedures 5. Push the hook outside and remove the application button holder. 6. Disconnect the sensor cable from the connector on the sensor board. 7. Remove the sensor board from the application button holder. Sensor cable Sensor board Application button holder Hook...
Page 268 4 Replacement Procedures 4.20 Display portion To install the display portion, follow the steps below and refer to Figure 4-30 to 4-32. 1. Set the power switch holder to the slot. 2. Set the sensor board to the application button holder and connect the sensor cable to the connector on the sensor board.
Page 269 4.20 Display portion 4 Replacement Procedures 5. Secure the hinge portion with the following screws. • M2.5×4C ×2 S-THIN HEAD 6. Pass the wireless LAN antenna cables through the insulator. CAUTION: Arrange the wireless LAN antenna cable of the lower left portion as shown in the figure below.
Page 270: Touch Pad/Fingerprint Sensor Board
4 Replacement Procedures 4.21 Touch pad/Fingerprint sensor board 4.21 Touch pad/Fingerprint sensor board Removing the Touch pad/Fingerprint sensor board To remove the touch pad/fingerprint sensor board, follow the steps below and refer to Figure 4-33 and 4-34. 1. Turn over the middle frame and disconnect the TP cable from the connector on the touch pad board.
Page 271 4.21 Touch pad/Fingerprint sensor board 4 Replacement Procedures 5. Peel off the TP cable adhered with the double-sided tape and remove the tip point of the cable (connector terminal side) from the hole. 6. Remove the following screw securing the fingerprint sensor board. •...
Page 272 4 Replacement Procedures 4.21 Touch pad/Fingerprint sensor board Installing the Touch pad/Fingerprint sensor board To install the touch pad/fingerprint sensor board, follow the steps below and refer to Figure 4-33 and 4-34. 1. Wipe off the double-sided tape on the middle frame and touch pad button and stick a new double-sided tape on them.
Page 273: Removing The Keyboard
4.22 Keyboard 4 Replacement Procedures 4.22 Keyboard Removing the Keyboard To remove the keyboard, follow the steps below and refer to Figure 4-35. 1. Peel off the keyboard adhered to the insulator. 2. Peel off the insulator from the middle frame. Keyboard Insulator Double-sided tape...
Page 274: Installing The Keyboard
4 Replacement Procedures 4.22 Keyboard Installing the Keyboard To install the keyboard, follow the steps below and refer to Figure 4-35. CAUTION: Do not reuse the removed keyboard and insulator. Use new keyboard and insulator. Wipe off the double-sided tapes on the middle frame and stick new double- sided tapes on the middle frame.
Page 275: Lcd Unit
4.23 LCD unit 4 Replacement Procedures 4.23 LCD unit Removing the LCD unit To remove the LCD unit, follow the steps below and refer to Figure 4-36 and 4-37. 1. Peel off three mask cushions and one mask seal from the LCD mask. 2.
Page 276 4 Replacement Procedures 4.23 LCD unit 3. Remove the LCD unit from the LCD cover. 4. Disconnect the LCD cable from the connector on the LCD unit. LCD unit LCD cover LCD cover LCD cable Cushion Figure 4-37 Removing the LCD unit (2) 4-60 [CONFIDENTIAL] PORTÉGÉ...
Page 277 4.23 LCD unit 4 Replacement Procedures Installing the LCD unit To install the LCD unit, follow the steps below and refer to Figure 4-36 and 4-37. CAUTION: When installing a new LCD cable, stick a new cushion to the LCD cable. 1.
Page 278: Wireless Lan Antenna/Bluetooth Antenna
4 Replacement Procedures 4.24 Wireless LAN antenna/Bluetooth antenna 4.24 Wireless LAN antenna/Bluetooth antenna Removing the Wireless LAN antenna/Bluetooth antenna To remove the wireless LAN antenna/Bluetooth antenna, follow the steps below and refer to Figure 4-38. 1. Peel off the insulators fixing the wireless LAN antenna cables and Bluetooth antenna cable.
Page 279 4.24 Wireless LAN antenna/Bluetooth antenna 4 Replacement Procedures Installing the Wireless LAN antenna/Bluetooth antenna To install the wireless LAN antenna/Bluetooth antenna, follow the steps below and refer to Figure 4-38. 1. Stick the wireless LAN antennas and Bluetooth antenna on the LCD cover in place. 2.
Page 280 4 Replacement Procedures 4.25 Hinge 4.25 Hinge Removing the Hinge To remove the hinge, follow the steps below and refer to Figure 4-39. 1. Remove the following screws securing the hinges and plate. • M2×4C ×2 S-THIN HEAD 2. Remove the hinges (right and left) and plate (right) from the LCD cover. Plate M2x4C S-THIN HEAD Hinge (right)
Page 281 4.25 Hinge 4 Replacement Procedures Installing the Hinge To install the hinge, follow the steps below and refer to Figure 4-39. 1. Set the hinges (right and left) and plate (right) to the LCD cover, and secure them with the following screws. •...
Page 282 4 Replacement Procedures 4.25 Hinge 4-66 [CONFIDENTIAL] PORTÉGÉ R500 Maintenance Manual (960-634)
Page 283: Appendices
Appendices [CONFIDENTIAL]...
Page 284 Appendices App-ii [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 285 CN3230 Keyboard interface connector (30-pin) ..........C-10 CN4100 LAN interface connector (8-pin)............C-10 CN4200 1394 interface connector (4-pin) ............C-11 C.10 CN4400 Bluetooth interface connector (20-pin) ..........C-11 C.11 CN4610 USB(PORT4) interface connector (4-pin)..........C-12 C.12 CN5080 CRT interface connector (15-pin)............C-12 PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] App-iii...
Page 286: Rtc Battery
CN1810 System board interface connector (50-pin) ..........C-24 C.35 CN1820 SATA HDD interface connector (10-pin) ..........C-25 PATA HDD FPC (FMUPH*) C.36 CN1830 System board interface connector (50-pin) ..........C-26 C.37 CN1840 PATA HDD interface connector (40-pin) ..........C-27 App-iv [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 287 Appendix F Wiring Diagrams ................... F-1 ................ F-1 RGB Monitor Loopback Connector LAN Loopback Connector..................F-1 Appendix G BIOS rewrite Procedures ................G-1 Appendix H EC/KBC rewrite Procedures............... H-1 Appendix I Reliability ......................I-1 PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] App-v...
Page 288 Antenna board (FMUAT*) connector (back) ..........B-11 Table B-10 SD board (FMUSD*) connector (front) ............B-12 Table B-11 ODD board (FMUOD*) connector (fron/back) ..........B-13 Table B-12 SD board interface FPC (FMUSS*) connectos (fron) ........B-14 App-vi [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 289 Table C-24 FMUUS* board interface connector (3-pin) ..........C-19 Jack Board Table C-25 USB (PORT6) interface connector (4-pin).............C-20 Table C-26 Int-Microphone interface connector (2-pin)...........C-20 Table C-27 Speaker interface connector (2-pin) ...............C-20 Table C-28 System board interface connector (36-pin) ............C-21 PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] App-vii...
Page 290 Scan codes (set 1 and set 2) ................D-1 Table D-2 Scan codes with left Shift key ................D-5 Table D-3 Scan codes in Numlock mode ................D-6 Table D-4 Scan codes with Fn key..................D-6 Table D-5 Scan codes in overlay mode ................D-7 App-viii [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 291 Appendices Table D-6 No.124 key scan code..................D-7 Table D-7 No.126 key scan code..................D-8 Table I-1 MTBF ........................ I-1 PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] App-ix...
Page 292 Appendices App-x [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 293: Appendix A Handling The Lcd Module
LCD module with the corresponding holes in the LCD cover before securing the module with four screws. Do not force the module into place, because stress can affect its performance. Also, the panel’s polarized surface is easily scarred, so be carefully when handling it. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL]...
Page 294 Do not apply cleanser directly to the panel. 4. If water or other liquid is left on the panel’s surface for a long period, it can change the screen’s tint or stain it. Be sure to quickly wipe off any liquid. [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 295 6. CMOS-LSI circuits are used in the module, so guard against damage from electrostatic discharge. Be sure to wear a wrist or ankle ground when handling the module. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL]...
Page 296 7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods. 8. Do not store the module at temperatures below specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage. [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 297 9. Do not disassemble the LCD module. Disassembly can cause malfunctions. 10. If you transport the module, do not use packing material that contains epoxy resin (amine) or silicon glue (alcohol or oxime). These materials can release gas that can damage the panel’s polarization. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL]...
Page 298 Appendices Appendix A Handling the LCD Module [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 299: Appendix B Board Layout
Appendix B Board Layout Appendices Appendix B Board Layout B.1 System board (FMUSY*) Front View Figure B-1 System board(FMUSY*) layout (front) PORTEGE R500 Maintenance Manual (960-634)
Page 300 Name CN1800 HDD I/F connector CN4100 LAN I/F connector CN4400 Bluetooth I/F connector CN9500 FMUJA* board I/F connector CN9600 FMUUS* board I/F connector IC1200 North Bridge (Intel PM945GMS) IC1600 South Bridge ICH7-M (Intel 82801GBM) [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 301 Appendix B Board Layout Appendices B.2 System board (FMUSY*) Back View Figure B-2 System board(F SY*) layout (back) [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 302 CRT I/F connector CN5601 LCD I/F connector CN8771 FAN I/F connector CN8800 DC-IN connector CN8810 Battery connector CN9300 RTC battery connector CN9700 FMUSS* board I/F connector CN9800 FMUFS* board I/F connector CN9850 Membrane I/F connector IC1050 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 303 Appendices B.3 Finger Sensor board (FMUFS*) View (front) (back) Figure B-3 Finger Sensor board (FMUFS*) layout (front/back) Finger Sensor MUFS Table B-3 board (F *) connector (front) Number Name System board I/F connector CN9810 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 304 Appendix B Board Layout B.4 SW board (FMUSW*) View (front) (back) Figure B- 4 SW board MUSW *) layout (front/back) 4 SW board MUSW Table B- *) connector (back) Number Name CN9630 FMUUS* board I/F connector [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 305 Table B-5 Jack board MUJA *)connector (front/back) Number Name CN4620 USB (PORT6) I/F connector CN6050 Int-Microphone I/F connector CN6350 Speaker I/F connector CN9510 System board I/F connector J6050 Ext-Microphone I/F connector J6310 Headphone I/F connector [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 306 Figure B- 6 USB board MUUS *) layout (front/back) 6 USB board MUUS Table B- *) connector (back) Number Name CN4630 USB (PORT0) I/F connector CN9610 System board I/F connector CN9620 FMUSW* board I/F connector [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 307 B.7 SATA HDD FPC (FMUSH*) View (front) (back) Figure B-7 SATA HDD FPC(F MUSH *) layout (front/back) SATA HDD FPC MUSH front/back Table B-7 *) connector ( Number Name CN1810 System board I/F connector CN1820 SATA HDD I/F connector [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 308 (front) MUPH Figure B- PATA HDD FPC(F *) layout (front) Table B- 8 PATA HDD FPC MUPH *) connector ( front Number Name CN1830 System board I/F connector CN1840 PATA HDD I/F connector B-10 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 309 (front) (back) Figure B- Antenna board(F MUAT *) layout (front/back) 9 Antenna board MUAT back Table B- *) connector ( Number Name CN2671 ANT I/F connector CN2672 3G I/F connector CN2673 WLAN connector [CONFIDENTIAL] B-11 PORTEGE R500 Maintenance Manual (960-634)
Page 310 Figure B- SD board(F *) layout (front) Table B- 10 SD board MUSD *) connector ( front Number Name CN1820 FMUOD* board I/F connector CN9710 FMUSS* board I/F connector IS2130 SD CARD I/F connector B-12 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 311 B.11 ODD FPC (FMUOD*) View (front) (back) Figure B- ODD FPC(F MUOD *) layout (front /back Table B- 11 ODD FPC MUOD *) connector ( front/back Number Name CN1810 ODD I/F connector CN1830 FMUSD* board I/F connector [CONFIDENTIAL] B-13 PORTEGE R500 Maintenance Manual (960-634)
Page 312 SD board interface FPC(F MUSS *) layout (front) 12 SD board interface FPC FPC MUSS front Table B- *) connector ( Number Name CN9720 System board I/F connector CN9730 FMUSD* board I/F connector B-14 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 313: Appendix C Pin Assignments
ADQ06-B1P ADQ04-B1P ADM0-B1P ADQS0-B1N ADQS0-B1P ADQ01-B1P ADQ05-B1P ADQ02-B1P ADQ03-B1P ADQ13-B1P ADQ12-B1P ADQ14-B1P ADQ08-B1P ADM1-B1P ADQS1-B1N XMCK0-B1P ADQS1-B1P XMCK0-B1N ADQ15-B1P ADQ11-B1P ADQ09-B1P ADQ10-B1P ADQ22-B1P ADQ20-B1P ADQ18-B1P ADQ21-B1P ADQS2-B1N TSDIMA-P3N ADQS2-B1P ADM2-B1P ADQ19-B1P ADQ16-B1P ADQ23-B1P ADQ17-B1P PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL]...
Page 314 AMA08-B1P AMA06-B1P 1R8-B1V 1R8-B1V AMA05-B1P AMA04-B1P AMA03-B1P AMA02-B1P AMA01-B1P AMA00-B1P 1R8-B1V 1R8-B1V AMA10-B1P ABS1-B1P ABS0-B1P ARAS-B1N AWE-B1N MCS0-B1N 1R8-B1V 1R8-B1V ACAS-B1N MODT0-B1P MCS1-B1N AMA13-B1P 1R8-B1V 1R8-B1V MODT1-B1P ADQ36-B1P ADQ35-B1P ADQ37-B1P ADQ32-B1P ADQS4-B1N ADM4-B1P ADQS4-B1P [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 315 ADQ46-B1P ADQS5-B1N ADM5-B1P ADQS5-B1P ADQ40-B1P ADQ43-B1P ADQ47-B1P ADQ42-B1P ADQ48-B1P ADQ53-B1P ADQ49-B1P ADQ52B1P XMCK1-B1P XMCK1-B1N ADQS6-B1N ADQS6-B1P ADM6-B1P ADQ50-B1P ADQ54-B1P ADQ51-B1P ADQ55-B1P ADQ63-B1P ADQ60-B1P ADQ56-B1P ADQ57-B1P ADM7-B1P ADQS7-B1N ADQS7-B1P ADQ58-B1P ADQ61-B1P ADQ59-B1P ADQ62-B1P SMBDT2-P3P SMBCK2-P3P PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL]...
Page 316 Signal Name IDRSTB-P3N PDD07-P3P PDD08-P3P PDD06-P3P PDD09-P3P PDD05-P3P PDD10-P3P PDD04-P3P PDD11-P3P PDD03-P3P PDD12-P3P PDD02-P3P PDD13-P3P PDD01-P3P PDD14-P3P PDD00-P3P PDD15-P3P PDDREQ-P3P PDIOW-P3N PDIOR-P3N PIORDY-P3P PDDACK-P3N IDEIRQ-P3P PDA1-P3P PDA0-P3P PDA2-P3P PDCS1-P3N PDCS3-P3N HDDLED-P3N ZSATR0-P1P ZSATR0-P1N ZSATT0-P1N ZSATT0-P1P [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 317 ACCBE1-PYN ACAD16-PYP ACPAR-PYP ACA18-PYP ACPERR-PYN ACLOCK-PYN ACGNT-PYN ACSTOP-PYN ACINT-PYN ACDEVS-PYN MCVCCA-PYV MCVCCA-PYV MCVCCA-PYV MCVCCA-PYV MCVCCA-PYV MCVPPA-PYV MCVPPA-PYV MCVPPA-PYV MCVPPA-PYV MCVPPA-PYV ACCLK-PYP ACTRDY-PYN ACIRDY-PYN ACFRAM-PYN ACCBE2-PYN ACAD17-PYP ACAD18-PYP ACAD19-PYP ACAD20-PYP ACVS2-P3P ACAD21-PYP ACRST-PYN ACAD22-PYP ACSERR-PYN PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL]...
Page 318 Appendix C Pin Assignments Table C-3 PC Card interface connector (80-pin)(2/2) Pin No. Signal Name Pin No. Signal Name ACAD23-PYP ACREQ-PYN ACAD24-PYP ACCBE3-PYN ACAD25-PYP ACAUDI-PYP ACAD26-PYP ACSTSC-PYP ACAD27-PYP ACAD28-PYP ACAD29-PYP ACAD30-PYP ACD02-PYP ACAD31-PYP ACCLKR-PYN ACCD2-P3N [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 319 XDCK0-P3P XDCK0-P3N ZDTX1-P3P ZDTX1-P3N IDSCL-P3P IDSDA-P3P DRED-PXP DGREEN-PXP DBLUE=PXP DHSYNC-P3P LINK-E3N ACT-E3N ZBIDAP-EXP ZBIDAN-EXN ZBIDCP-EXP ZBIDCN-EXN D-E3V D-E3V PWRSW-S3N ZUSBDC-E3P ZUSBDC-E3N DVISDA-P5P DVISCL-P5P ZDTX2-P3P ZDTX2-P3N ZDTX0-P3P ZDTX0-P3N DVSYNC-P3P LAN-E3V DOCDT1-S3N ZBIDBP-EXP ZBIDBN-EXN ZBIDDP-EXP ZBIDDN-EXN PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL]...
Page 320 Signal Name Pin No. Signal Name PEWAKE-E3N WFLN-E3V WCHDA1-P3P WCHCL1-P3P WLAN-P1V WLXRQ1-P3N WIMPWR-E3V WIMDAT-E3P XPEWL-P0N WIMCLK-E3P XPEWL-P0P WIMRST-E3P WIM-GND WLWDIS-E3N (PERST) ZPERWL-P1N WFLN-E3V ZPERWL-P1P WLAN-P1V ZPETWL-P1N ZPETWL-P1P ZUSBWM-E3N ZUSBWM-E3P WFLN-E3V WMMDL-P3N WFLN-E3V WMLED-E3N WLAN-P1V WFLN-E3V [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 321 CN2630 FMU3G* board interface connector (35-pin) Table C-6 FMU3G* board interface connector (35-pin) Pin No. Signal Name Pin No. Signal Name WMSLCH-E3N WIMPWR-E3V WIMRST-E3P WIMCLK-E3P WIMDAT-E3P WIM-GND TMP3G-SXP 3GWAKE-E2P PLTRS3-E3N 3GRST-S3N 3GRFON-S3N H8SCL1-E2P H8SDA1-E2P ZUSB3G-E3N ZUSB3G-E3P 3GMDL-P3N 3GLED-E3P 3GON-S3N PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL]...
Page 322 KBSC11-S3N KBSC07-S3N KBSC15-S3N KBSC12-S3N KBSC13-S3N KBSC14-S3N CN4100 LAN interface connector (8-pin) Table C-8 LAN interface connector (8-pin) Pin No. Signal Name Pin No. Signal Name ZBIDDN-EXN ZBIDDP-EXP ZBIDAP-EXP ZBIDAN-EXN ZBIDBP-EXP ZBIDBN-EXN ZBIDCN-EXN ZBIDCP-EXP C-10 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 323 Signal Name ZTPB0-P3N ZTPB0-P3P ZTPA0-P3N ZTPA0-P3P C.10 CN4400 Bluetooth interface connector (20-pin) Table C-10 Bluetooth interface connector (20-pin) Pin No. Signal Name Pin No. Signal Name BTMDL-P3N BTRST-S3N WCHCLK-P3P ZUSBBT-E3P ZUSBBT-E3N WCHDAT-P3P BT-P3V PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] C-11...
Page 324 Pin No. Signal Name USB1PS-E5V２ ZUSBP4-E3N ZUSBP4-E3P C.12 CN5080 CRT interface connector (15-pin) Table C-12 CRT interface connector (15-pin) Pin No. Signal Name Pin No. Signal Name MRED-PXP MGREEN-PXP MBLUE-PXP MCRTSD-P5P MHSYNC-P3P MVSYNC-P3P MCRTSC-P5P C-12 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 325 Table C-13 LCD interface connector (34-pin) Pin No. Signal Name Pin No. Signal Name LEDBL5-GND LEDBL4-GND LEDBL3-GND LEDBL2-GND LEDBL1-GND LEDBL0-GND LEDBL-PYV PNL-P2V PNL-P2V PNL-P2V PNL-P2V (IC5310-4) FSDA-P3P FSCL-P3P XTXCKA-PYP XTXCKA-PYN ZTXDA2-PYN ZTXDA2-PYP ZTXDA1-PYP ZTXDA1-PYP ZTXDA0-PYP ZTXDA0-PYN PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] C-13...
Page 326 Signal Name Pin No. Signal Name (Q8811-1) BTMP1 (Q8811-4) PSCL-M5P PSDA-M5P DBT1OV-S5N C.17 CN9300 RTC battery connector (3-pin) Table C-17 RTC battery connector (3-pin) Pin No. Signal Name Pin No. Signal Name ZS_PWCHKF C-14 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 327 Table C-18 FMUJA* board interface connector (36-pin) Pin No. Signal Name Pin No. Signal Name ROTENB-P3N ROTENA-P3N SND-GND SND-GND PVON-R3N ATBEEP-P3P PCBEEP-P3P AMPSD-S3N SNDMUT-S3N AZRST0-E3N AZSDO0-P3P AZSDI0-P3P AZSYC0-P3P XAZBC0-P3P ZUSBP6-E3P ZUSBP6-E3N USB2PS-E5V USB2PS-E5V USB2PS-E5V USB2PS-E5V USB2PS-E5V PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] C-15...
Page 328 CN9700 FMUSS* board interface connector (30-pin) Table C-20 FMUSS* board interface connector (30-pin) Pin No. Signal Name Pin No. Signal Name SDAT3-P3P SDCMD-P3P SDCLK-P3P SDAT0-P3P SDAT1-P3P SDAT2-P3P SDCD-P3N SD-P3V SD-P3V SDWP-P3P ZUSBOD-E3N ZUSBOD-E3P MBVON-E5N ODDMDL-P3N C-16 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 329 FGSPON-S3N C.22 CN9850 Membrane interface connector (24-pin) Table C-22 Membrane interface connector (24-pin) Pin No. Signal Name Pin No. Signal Name IPDDAT-P5P IPDCLK-P5P WANLED-E3P RFLED-S3P SDLED-P5N HDDLED-P5N BAT1GR-S5N BAT10oR-S5N PWLEGR-S3P PWLEOR-S3P DCINGR-S5N DCINOR-S5N PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] C-17...
Page 330 Appendix C Pin Assignments Finger Sensor board (FMUFS*) C.23 CN9810 System board interface connector (6-pin) Table C-23 System board interface connector (6-pin) Pin No. Signal Name Pin No. Signal Name FGSPON-S3N ZUSBFS-E3N ZUSBFS-E3P C-18 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 331 Appendix C Pin Assignments Appendices SW board (FMUSW*) C.24 CN9630 FMUUS* board interface connector (3-pin) Table C-24 FMUUS* board interface connector (3-pin) Pin No. Signal Name Pin No. Signal Name PNLOFF-S3N PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] C-19...
Page 332 Table C-26 Int-Microphone interface connector (2-pin) Pin No. Signal Name Pin No. Signal Name IMICIN-PXP C.27 CN6350 Speaker interface connector (2-pin) Table C-27 Speaker interface connector (2-pin) Pin No. Signal Name Pin No. Signal Name SP_OUT_+ SP_OUT_- C-20 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 333 Table C-28 System board interface connector (36-pin) Pin No. Signal Name Pin No. Signal Name USB2PS-E5V USB2PS-E5V USB2PS-E5V USB2PS-E5V USB2PS-E5V ZUSBP6-E3N ZUSBP6-E3P XAZBC0-P3P AZSYC0-P3P AZSDI0-P3P AZSDO0-P3P AZRST0-E3N SNDMUT-S3N AMPSD-S3N PCBEEP-P3P ATBEEP-P3P PVON-R3N SND-GND SND-GND ROTENA-P3N ROTENB-P3N PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] C-21...
Page 334 Signal Name A-GND EMICIN-PXP EMICB-P2V A-GND DETCTA-P4N EMICB-P2V C.30 J6310 Headphone interface connector (6-pin) Table C-30 Headphone interface connector (6-pin) Pin No. Signal Name Pin No. Signal Name A-GND HEADL-PXP HEADR-PXP DETCTA-P4N A-GND C-22 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 335 USB0PS-E5V USB0PS-E5V USB0PS-E5V USB0PS-E5V USB0PS-E5V GPBTNA-S3N ZUSBP0-E3P ZUSBP0-E3N GPBTNB-S3N PNLOFF-S3N C.33 CN9620 FMUSW* board interface connector (3-pin) Table C-33 FMUSW* board interface connector (3-pin) Pin No. Signal Name Pin No. Signal Name PNLOFF-S3N PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] C-23...
Page 336 Appendix C Pin Assignments SATA HDD FPC (FMUSH*) C.34 CN1810 System board interface connector (50-pin) Table C-34 System board interface connector (50-pin) Pin No. Signal Name Pin No. Signal Name ZSATR0-P1P ZSATR0-P1N ZSATT0-P1N ZSATT0-P1P C-24 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 337 Appendix C Pin Assignments Appendices C.35 CN1820 SATA HDD interface connector (10-pin) Table C-35 SATA HDD interface connector (10-pin) Pin No. Signal Name Pin No. Signal Name ZSATT0-P1P ZSATT0-P1N ZSATR0-P1N ZSATR0-P1P PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] C-25...
Page 338 Pin No. Signal Name IORSTB-P3N PDD07-P3P PDD08-P3P PDD06-P3P PDD09-P3P PDD05-P3P PDD10-P3P PDD04-P3P PDD11-P3P PDD03-P3P PDD12-P3P PDD02-P3P PDD13-P3P PDD01-P3P PDD14-P3P PDD00-P3P PDD15-P3P PDDREQ-P3P PDIOW-P3N PDIOR-P3N PIORDY-P3P PDDACK-P3N IDEIRQ-P3P PDA1-P3P PDA0-P3P PDA2-P3P PDCS1-P3N PDCS3-P3N HDDLED-P3N C-26 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 339 Pin No. Signal Name HDDLED-P3N PDCS3-P3N PDCS1-P3N PDA2-P3P PDA0-P3P PDA1-P3P IDEIRQ-P3P PDDACK-P3N PIORDY-P3P PDIOR-P3N PDIOW-P3N PDDREQ-P3P PDD15-P3P PDD00-P3P PDD14-P3P PDD01-P3P PDD13-P3P PDD02-P3P PDD12-P3P PDD03-P3P PDD11-P3P PDD04-P3P PDD10-P3P PDD05-P3P PDD09-P3P PDD06-P3P PDD08-P3P PDD07-P3P IDRSTB-P3N PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] C-27...
Page 340 Table C-39 3G interface connector (3-pin) Pin No. Signal Name Pin No. Signal Name (FL2670-6) C.40 CN2673 WLAN interface connector (3-pin) Table C-40 W-LAN interface connector (3-pin) Pin No. Signal Name Pin No. Signal Name (FL2670-4) C-28 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 341 ODD-P5V ODD-P5V ODD-P5V ODD-P5V ODDMDL-P3N UDCS3-P3N UDCS1-P3N UDA2-P3P UDA0-P3P UDA1-P3P IDEINT-P5P UDD1CK-P3N UIORDY-P3P UDIOW-P3N UDIOR-P3N UDDREQ-P3P UDD15-P3P UDD14-P3P UDD13-P3P UDD12-P3P UDD00-P3P UDD01-P3P UDD02-P3P UDD03-P3P UDD04-P3P UDD05-P3P UDD06-P3P UDD07-P3P UDD08-P3P UDD09-P3P UDD10-P3P UDD11-P3P UIDRST-P3N PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] C-29...
Page 342 SD-P3V SDWP-P3P ODDMDL-P3N ZUSBOD-E3N ZUSBOD-E3P MBVON-E5V UIBRST-S3N C.43 IS2130 SD CARD interface connector (12-pin) Table C-43 SD CARD interface connector (12-pin) Pin No. Signal Name Pin No. Signal Name ZSATTO-P1P ZSATTO-P1N ZSATRO-P1N ZSATRO-P1P C-30 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 343 UIDRST-P3N UDD08-P3P UDD07-P3P UDD09-P3P UDD06-P3P UDD10-P3P UDD06-P3P UDD11-P3P UDD04-P3P UDD12-P3P UDD03-P3P UDD13-P3P UDD02-P3P UDD14-P3P UDD01-P3P UDD15-P3P UDD00-P3P UDDREQ-P3P UDIOR-P3N UDIOW-P3N UIORDY-P3P UDDACK-P3N IDEINT-P5P UDA1-P3P UDA0-P3P UDA2-P3P UDCS1-P3N UDCS3-P3N ODD-P5V ODD-P5V ODD-P5V ODD-P5V ODD-P5V PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] C-31...
Page 344 ODD-P5V ODD-P5V ODD-P5V ODD-P5V ODD-P5V UDCS3-P3N UDCS1-P3N UDA2-P3P UDA0-P3P UDA1-P3P IDEINT-P5P UDDACK-P3N UIORDY-P3P UDIOW-P3N UDIOR-P3N UDDREQ-P3P UDD15-P3P UDD14-P3P UDD13-P3P UDD12-P3P UDD00-P3P UDD01-P3P UDD02-P3P UDD03-P3P UDD04-P3P UDD05-P3P UDD06-P3P UDD07-P3P UDD08-P3P UDD09-P3P UDD10-P3P UDD11-P3P UIDRST-P3N C-32 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 345 C.46 CN9720 System board interface connector (30-pin) Table C-46 System board interface connector (30-pin) Pin No. Signal Name Pin No. Signal Name SDAT3-P3P SDCMD-P3P SDCLK-P3P SDAT0-P3P SDAT1-P3P SDAT2-P3P SDCD-P3N SD-P3V SD-P3V SDWP-P3P ZUSBOD-E3N ZUSBOD-E3P MBVON-E5N ODDMDL-P3N PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] C-33...
Page 346 C.47 CN9730 FMUSD* board interface connector (30-pin) Table C-47 FMUSD* board interface connector (30-pin) Pin No. Signal Name Pin No. Signal Name SDAT3-P3P SDCMD-P3P SDCLK-P3P SDAT0-P3P SDAT1-P3P SDAT2-P3P SDCD-P3N SD-P3V SD-P3V SDWP-P3P ZUSBOD-E3N ZUSBOD-E3P MBVON-E5N ODDMDL-P3N C-34 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 347: Appendix D Keyboard Scan/Character Codes
Appendix D Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Code set 1 Code set 2 Keytop Note Make Break Make Break ‘ ~ 7 & BkSp PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL]...
Page 348 Table D-1 Scan codes (set 1 and set 2) (2/4) Code set 1 Code set 2 Keytop Note Make Break Make Break \ ¦ Caps Lock ‘ “ Enter Shift (L) No.102 , < . > Shift (R) [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 349 Table D-1 Scan codes (set 1 and set 2) (3/4) Code set 1 Code set 2 Keytop Note Make Break Make Break Ctrl Alt (L) Space ALT (R) ← Home ↑ ↓ PgUp PgDn → PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL]...
Page 350 2. * This key corresponds to key No. 42 in the 102 key mode. 3. * Combination with the Fn key makes different codes. 4. * Scan codes differ by mode. 5. * The Fn key does not generate a code by itself.. [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 351 In combination with the right Shift key, scan codes are changed as listed below: With left Shift With right Shift Set 1 E0 AA ___________E0 B6 E0 2A ____________E0 36 Set 2 E0 F0 12 _________E0 F0 59 E0 12 ____________E0 59 PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL]...
Page 352 E0 2A E0 5D E0 DD E0 AA E0 12 E0 2F E0 F0 2F E0 F0 12 Table D-4 Scan codes with Fn key Code set 1 Code set 2 Make Break Make Break CTRL LALT ARROW NUMERIC Scrl [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 353 Prt Sc Common E0 2A E0 37 E0 B7 E0 AA E0 12 E0 7C E0 F0 7C E0 F0 Ctrl + E0 37 E0 B7 E0 7C E0 F0 7C Shift + E0 37 E0 B7 E0 7C E0 F0 7C Alt + F0 B4 PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL]...
Page 354 Table D-7 No.126 key scan code Shift Code set 1 Code set 2 Make Make Pause Common E1 1D E1 F0 Ctrl* E0 46 7E E0 F0 *: This key generates only make codes. [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 355: Appendix E Key Layout
Appendix E Key Layout Appendices Appendix E Key Layout United Kingdom (UK) Keyboard Figure E-1 UK keyboard United States (US) Keyboard Figure E-2 US keyboard PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL]...
Page 356 Appendices Appendix E Key Layout Thai Keyboard Figure E-3 Thai keyboard Canadian French Keyboard Figure E-4 Canadian French keyboard [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 357: Appendix F Wiring Diagrams
Appendix F Wiring diagrams Appendices Appendix F Wiring diagrams RGB Monitor Loopback Connector Figure F-1 RGB Monitor Loopback Connector LAN Loopback Connector Figure F-2 LAN Loopback Connector PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL]...
Page 358 Appendices Appendix F Wiring diagrams [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 359: Appendix Gbios Rewrite Procedures
If you fail to rewrite BIOS, then when you next turn on the power, a message may be displayed that the contents of the BIOS have been erased. In this case, insert the BIOS rewriting disk and the BIOS will be rewritten. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL]...
Page 360 Appendices Appendix G BIOS rewrite procedures [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 361: Appendix Hec/Kbc Rewrite Procedures
5. Turn on the power while holding down the Tab key. (Keep holding down the key until a beep sounds.) The EC/KBC rewriting starts. 6. When the EC/KBC rewrite is completed, the system is automatically turned off. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL]...
Page 362 Appendices Appendix H EC/KBC rewrite procedures [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
Page 363: Appendix I Reliability
Appendix I Reliability Appendices Appendix I Reliability The following table shows MTBF (Mean Time Between Failures). Table I-1 MTBF Time (hours) MTBF 5,700.98 PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL]...
Page 364 Appendices Appendix I Reliability [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)

This manual is also suitable for:

R500 s5006x - portege - core 2 duo 1.33 ghz R500 s5007v - portege - core 2 duo 1.33 ghz R500 s5001x - portege - core 2 duo 1.2 ghz R500-s5006v - portege - core 2 duo 1.33 ghz

Toshiba Portege R500 Maintenance Manual

Table of Contents

Table of Contents

Chapter 1 Hardware Overview

Chapter 2 Troubleshooting Procedures

Table of Contents

Chapter 3 Contents

Chapter 4 Replacement Procedures

Table of Contents

Appendix A Handling the LCD Module

Appendix B Board Layout

Appendix C Pin Assignments

Appendix D Keyboard Scan/Character Codes

Appendix E Key Layout

Appendix F Wiring Diagrams

Appendix Gbios Rewrite Procedures

Appendix Hec/Kbc Rewrite Procedures

Appendix I Reliability

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Chapters

Troubleshooting

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Summary of Contents for Toshiba Portege R500

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Table of Contents