Fingerprint Sensor Troubleshooting - Toshiba Portege R500 Maintenance Manual

2 Troubleshooting Procedures

2.15 Fingerprint sensor Troubleshooting

CAUTION: To delete the account for confirming the fingerprint operation, it is
necessary to log on by the account with the management authority. If the
password has been set to log on, ask the Log-ON password to the user.
To check if the Fingerprint sensor works correctly or not, follow the troubleshooting
procedures below as instructed.
When failed in Procedure 1 to Procedure 3, execute Procedure 4.
Procedure 1: Setting Windows Log-ON password
Procedure 2: Registration of fingerprint
Procedure 3: Authentication of fingerprint
Procedure 4: Connector Check and Replacement Check
CAUTION: Scan your finger shown below.
1. Lay your finger straight to the sensor and put lightly the first joint of your
finger at the centerline of the fingerprint sensor.
2. Slide slowly your finger from the first joint to fingertip at constant speed.
When not recognized, adjust the speed.
2-56
Fingerprint
sensor
[CONFIDENTIAL]
2.15 Fingerprint sensor Troubleshooting
PORTEGE R500 Maintenance Manual (960-634)
Fingerprint
sensor