6 Warranty and Support
The hardware warranty below applies to components purchased as accessories. If
your component was factory installed as part of an HP NetServer model, refer to
the HP NetServer Warranty and Service/Support Booklet provided with your
NetServer documentation for the warranty limitations, customer responsibilities,
and other terms and conditions.
Hardware Accessories Limited Warranty
An HP NetServer Hardware Accessory is an HP hardware product that is
specifically designated for use with HP NetServers; is added on or integrated into
an HP NetServer in order to provide higher performance, capacity, or increased
capability; and is listed as a product in HP's Corporate Price List. Upon
installation inside an HP NetServer, the HP NetServer Hardware Accessory
carries a System-Matching Warranty. This warranty includes a one-year
Return-to-HP warranty or the remainder of the warranty period for the original
HP NetServer in which it is installed, whichever is longer.
When you use this accessory kit to convert your HP NetServer LH 3000/3000r to
an HP NetServer LH 6000/6000r, the System-Matching Warranty provision does
apply. Your HP NetServer LH 6000/6000r is covered for the remainder of the
warranty provided with the original HP NetServer LH 3000/3000r, or one year,
whichever is longer.
This accessory may be serviced through expedited part shipment. In this event,
HP will prepay shipping charges, duty, and taxes; provide telephone assistance on
replacement of the component; and pay shipping charges, duty, and taxes for any
part that HP asks to be returned.
HP warrants this HP NetServer Hardware Accessory against defects in material
and workmanship, under normal use. The warranty commences on receipt of this
product by Customer from HP or Reseller. If HP or Reseller receives notice of
such defects during the warranty period, HP or Reseller will either, at its option,
repair or replace products that prove to be defective.
Should HP or Reseller be unable to repair or replace the hardware accessory
within a reasonable amount of time, Customer's alternate remedy shall be a refund
of the purchase price upon return of the hardware accessory product. The
customer may be required to run HP-supplied configuration and diagnostic
programs before a replacement will be dispatched or an on-site visit is authorized.