Troubleshooting Management Over The Network - HP D5970A - NetServer - LCII Installation And Configuration Manual

Chapter 11
Cannot Flash or Update the EEPROM
Problem: Cannot flash or update the EEPROM.
Suggested solution: Make sure that Pins 2-3 of J5 are shorted on the adapter card.
If J5 is OK, you may need a new EEPROM.
BIOS Banner Not Displayed
Problem: The BIOS and firmware banner does not appear.
Suggested solution: Make sure that J2 (Enable Expansion BIOS) is jumpered on
at least one of the adapters in the system.
Firmware Continues to Initialize
Problem: "Firmware Initializing..." appears and remains on the screen.
Suggested solutions:
Be sure that TERMPWR is properly provided to each channel populated
with peripheral devices.
Verify proper termination of each end of the SCSI channel chain with the
recommended terminator type for the peripheral device. The channel is
automatically terminated at the adapter card if only one cable is connected
to it (that is, if only one of the card connectors for the channel has a cable
connected).
Verify that no channel of the adapter card has more than one cable
connected. One internal or one external connector can be used on each
channel, but not both.
Be sure that the memory modules are rated as 70 ns or faster.
Be sure that the adapter card is properly seated in its PCI slot.

Troubleshooting Management Over the Network

Only the most common problems are covered here. For more troubleshooting for
HP NetRAID Assistant, refer to the HP NetRAID Series User Guide.
Troubleshooting
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