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System Diagnostics And Troubleshooting; E-support; Help & Support Center And E-support - HP Xw6400 - Workstation - 4 GB RAM Reference Manual

Hp xw6400 workstation - service and technical reference guide.
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System diagnostics and
This chapter discusses the tools available for diagnosing and troubleshooting system issues.
E-Support on page 99


Help & Support Center and E-Support

Help & Support Center (HSC) provides online access to technical support information, software updates
and downloads, diagnostic tools, and HP support contact information.
To open HSC from your desktop, click Start>Help and Support.
HSC contains four sections:
HP Product Information (requires Internet access)-Links to the HP Technical Support website for
your product. You can access all related documentation, downloads and updates, tools, and more.
HP Software & Driver Downloads (requires Internet access)-Links to HP specific software
downloads and updates.
HP Support Tools (requires Internet access)-Links to self-help tools and diagnostics offered by
HP Instant Support Professional Edition.
Contact HP for Support (does not require Internet access)-Provides two different options:
Chat with an expert online (requires Internet access)-Provides a tool to communicate with
a support specialist online through Active Chat.
Call a support agent-Provides hardware details about the workstation and HP support
contact phone number worldwide.


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