Printing Problems - Dell E515dw User Manual

Printing Problems

Difficulties
No printout
The machine is not printing or has stopped
printing.
The headers or footers appear when the
document displays on the screen but they
do not show up when it is printed.
The machine prints unexpectedly or it
prints garbage.
The machine prints the first couple of
pages correctly, then some pages have
missing text.
264 Troubleshooting
Suggestions
Check that the correct printer driver has been installed and selected.
Check to see if the Status Monitor (for Macintosh only) or the machine's control
panel displays an error status.
Check that the machine is online:
• Windows 7 and Windows Server
®
Click (Start) > Devices and Printers. Right-click Dell MFP EXXXX and
click See what's printing. Click Printer in the menu bar. Make sure Use
Printer Offline is cleared.
• Windows Vista and Windows Server
®
Click (Start) > Control Panel > Hardware and Sound > Printers. Right-
click Dell MFP EXXXX. Make sure Use Printer Online is not listed. If it is
listed, click this option to set the driver Online.
• Windows Server 2003
®
Click the Start > Printers and Faxes. Right-click Dell MFP EXXXX. Make sure
Use Printer Online is not listed. If it is listed, click this option to set the driver
Online.
• Windows 8 and Windows Server
®
Move your mouse to the lower right corner of your desktop. When the menu
bar appears, click Settings > Control Panel. In the Hardware and Sound group,
click View devices and printers. Right-click the Dell MFP EXXXX. Click See
what's printing. If printer driver options appear, select your printer driver.
Click Printer in the menu bar and make sure that Use Printer Offline is not
selected.
• Windows Server 2012 R2
®
Click Control Panel on the Start screen. In the Hardware group, click View
devices and printers. Right-click the Dell MFP EXXXX. Click See what's
printing. If printer driver options appear, select your printer driver. Click
Printer in the menu bar and make sure Use Printer Offline is not selected.
(For Dell E514dw)
Check the machine is not in Power Off mode.
If the machine is in Power Off mode, press and hold
and then re-send print data.
Press Cancel.
The machine will cancel the print job and clear it from the memory. The printout
may be incomplete. Resend print data.
There is an unprintable area on the top and bottom of the page. Adjust the top
and bottom margins in your document to allow for this.
Press Cancel .
Check the settings in your application to make sure they are set up to work with
your machine.
Check the settings in your application to make sure they are set up to work with
your machine.
Your computer is not recognizing the full signal of the machine's input buffer.
Make sure you connected the interface cable correctly.
2008 R2
®
2008
®
2012
®
on the control panel,