HP J6039C - JetDirect 200M Print Server User Manual page 57

Troubleshooting during installation
If you encounter problems during installation, check these steps:
Test page does not print. Try these steps:
Check that the print server is firmly seated in the printer's LIO slot and that the status light is ON
(solid, blinking, or flickering green).
If the printer has an LCD panel, correct any errors that are displayed.
If there is still a problem, call HP technical support.
Installer does not discover printer. Try these steps:
Check that the print server is firmly seated in the printer's LIO slot and that the status light is ON
(solid green or intermittently flickering green). Wait 2 minutes for the print server to poll the
network, then run the installer again.
Check that the network cable is securely connected to the print server and that one of the link
lights is ON (solid green). Wait 2 minutes for the print server to poll the network, then run the
installer again.
Perform a cold reset: unplug the print server from the printer, then plug it in while pressing the
Test button. Wait 2 minutes for the print server to poll the network, then run the installer again.
If there is still a problem, follow the hardware troubleshooting procedure (see next paragraph).
Other problems: Run the interactive hardware troubleshooter. Answer the questions by clicking on the
buttons. Click here for the troubleshooter.
What the Status light means:
OFF: not receiving power.
Green, ON solid: on and ready.
Green, blinking slowly: not ready or self-test in progress
or no network connection (check link lights).
Green, blinking quickly: processing configuration page.
Amber, blinking slowly: fault -- follow the
procedure.
troubleshooting