HP J6039C - JetDirect 200M Print Server User Manual page 144

start the Adobe Acrobat Reader plug-in to view the file in a browser window.
for compact, compressed files suitable for display in web browsers. When downloading, the
JPEG
image typically will be displayed in a browser window. The availability of JPEG format depends
on the capabilities of the scanner.
for files to be printed or to be manipulated as high-resolution images. When downloading,
TIFF
the browser will use a plug-in or external application for TIFF files, if one is loaded, or will
prompt the user to view or save the image.
Troubleshooting web scanning
Problems using scan
Unable to scan using TIFF image format
Problem: After I click the
using Internet Explorer.
Resolution: This is a known issue with plug-ins (not external applications) and version 5.0 of
Microsoft Internet Explorer. Configure your Internet Explorer browser to not use that specific
plug-in for TIFF files.
Unable to scan using PDF image format
Problem: After I click the
using Internet Explorer.
Resolution: This is a known issue with various versions of Microsoft Internet Explorer and
Windows 95, 98, and NT 4.0. A recommended work-around is to download the latest version of
Internet Explorer, 5.0 or higher, and the latest version of Adobe Acrobat Reader, 4.0 or higher.
Unable to use "Save" or "Save As" command in Adobe Acrobat Reader
Problem: After I click the
"Save" or "Save As".
Resolution: This is a known issue with various versions of Microsoft Internet Explorer and
Windows 95, 98, and NT 4.0. A recommended work-around is to download the latest version of
Adobe Acrobat Reader, 4.0 or higher.
Not prompted to "Save File As" or "Open File"
Problem: After I click the
Instead, an application or plug-in is loaded and the scanned image is displayed.
Resolution: There are many different plug-in applications available for each of the
format choices. If you do not want the plug-in to automatically load your scanned image, you can
button, I get an error message that the scan is aborted. I am
Scan
button, the scanner begins to scan but never completes. I am
Scan
button, Adobe Acrobat Reader is launched. I am unable to select
Scan
button, I am not prompted to "Save File As" or "Open File".
Scan
image