HP J6039C - JetDirect 200M Print Server User Manual page 113

Configuration page does not print, or is unreadable.
If the configuration page does not print successfully, try the steps below.
1. Make sure that the printer and the print server are powered on.
2. Make sure that the printer is Online or Ready.
3. It may be necessary to re-initialize the connection between the printer and the print server by
cycling power on the print server. (Unplug the print server from the printer; then plug it back in.)
Do this with the printer switched ON.
Can you now print a Jetdirect configuration page?
If yes, click on the Yes button for information on interpreting the configuration page.
If no, your print server has a problem that requires assistance from HP Jetdirect technical support; click
on the No button for information on contacting HP.