HP J6039C - JetDirect 200M Print Server User Manual page 145

uninstall the plug-in associated with the image format you are using. Or, you can use the "Save"
or "Save As" command located within the plug-in application.
Scanned image does not display on the screen
Problem: After I click the
PDF image. Instead of the image displaying on the screen, I get a graphical icon (for example, a
page with the left corner folded or a small image with a question mark in the center) or even a
message stating that the browser could not load the image.
Resolution: Since a variety of plug-in applications exist, each plug-in exhibits a different
behavior. You can uninstall the plug-in associated with the image format you are using. Or, you
can change the association of the TIFF or PDF file type to a different application.
Problems using scan preview
option is missing with a sheet feed scanner or with a multi-page document feeder (ADF)
Preview
Problem: I want to preview the image before saving it, but the
Resolution: Sheet-feed MFPs (and All-in-Ones) do not support scan previews. Flatbed scanners
do not support scan previews when using a multi-page document feeder (ADF) instead of the
glass flatbed. In these cases, to preview the image before saving it, use the "Open it" option or
allow the plug-in to open the scanned image. Once the scanned image is displayed, use the "Save"
or "Save As" option in the application.
Unable to "rubber band" (select an area by dragging the cursor) or scan a small area from the
preview
Problem: I clicked the
select a small region, but this did not work.
Resolution: Rubber banding or selecting a portion of a document are not supported. However,
it is possible to select a predefined
will be a portion of the image.
Problems with availability of scan and e-mail
menu item is missing from the Home page.
Scan
Problem: On the Home page of my embedded web server the
column.
Resolution 1: Only HP multifunction (MFP or All-in-One) devices can be used for scanning;
check the type of printer attached to the print server.
button, a plug-in is launched and tries to open either my
Scan
button and the image appeared in the preview window. I tried to
Preview
document size
Preview
that is smaller than the image size; the result
item is missing from the left
Scan
TIFF
button is missing.
or