HP J6039C - JetDirect 200M Print Server User Manual page 108

Configuration page does not print.
If the configuration page does not print, try these steps:
1. Make sure that the printer and the print server are powered on.
2. Make sure that the printer is Online or Ready.
3. It may be necessary to re-initialize the connection between the printer and the print server by
cycling power on the print server. (Unplug the print server from the printer; then plug it back in.)
Do this with the printer switched ON.
Can you now print a Jetdirect configuration page?
If yes, click on the Yes button. This returns you to the page in the troubleshooting procedure where you
check the I/O status of the print server. Continue with step 2 on that page.
If no, your print server has a problem that requires assistance from HP Jetdirect technical support; click
on the No button for information on contacting HP.