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Statistics And State Information; Customer Support Tools - HP 438031-B21 - 1:10Gb Ethernet BL-c Switch Application Manual

Hp 1:10gb ethernet bl-c switch for c-class bladesystem application guide.
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Statistics and state information

The switch keeps track of a large number of statistics and many of these are error condition counters. The
statistics and state information can be very useful when troubleshooting a LAN or Real Server problem.
For more information about available statistics, see one of the following:
"Viewing statistics" chapter of the HP 1:10Gb Ethernet BL-c Switch Browser-based Interface
Reference, or
"Statistics Menu" chapter of the HP 1:10Gb Ethernet BL-c Switch for Command Reference

Customer support tools

The following diagnostics tools are not user-configurable and should be performed through HP technical
support.
Offline Diagnostics—This tool is used for troubleshooting suspected switch hardware issues. These
tests verify that the selected hardware is performing within expected engineering specifications.
Software Panics—If a fatal software condition is found during runtime, the switch will capture the
current hardware and software state information into a panic dump. This dump file can be analyzed
post-mortem to determine the cause of the problem.
Stack Trace—If a fatal software condition occurs, the switch dumps stack trace data to the console. If
you have a console attached to the switch, capture the console dump, and forward it to HP technical
support.
Troubleshooting tools
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