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Note: See Chapter 7, "Parts listing, Types 8861, 8862," on page 139 to determine which components are
replaceable by the customer and which components must be replaced by an IBM field service technician.
Symptom
Setup and Installation CD will
not start.
SCSI RAID program cannot
view all installed drives the
operating system cannot be
installed.
The operating-system
Installation program
continuously loops.
ServerGuide will not start the
operating-system CD.
The operating system cannot be
installed; the option is not
available.
Power LED errors
Use the power-supply LED information in the following table to solve power-supply
problems.
Notes:
1. The minimum configuration required for the power supply DC good LED to be lit
2. The minimum configuration required for the system to come on is:
130
IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
ServerGuide problems
FRU/action
v Make sure that the server supports the ServerGuide program and has a
startable (bootable) CD-ROM (or DVD-ROM) drive.
v If the startup (boot) sequence settings have been altered, make sure that the
CD-ROM drive is first in the startup sequence.
v If more than one CD-ROM drive is installed, make sure that only one drive is set
as the primary drive. Start the CD from the primary drive.
v Make sure that there are no duplicate SCSI IDs or IRQ assignments.
v Make sure that the hard disk drive is connected properly.
v Make more space available on the hard disk.
v Make sure that the NOS CD you have is supported by the ServerGuide
program. See the CD label for a list of supported NOS versions.
v Make sure that the operating system is supported on the server. If the
operating system is supported, either there is no logical drive defined (SCSI
RAID systems), or the ServerGuide System Partition is not present. Run the
ServerGuide program, and make sure that setup is complete.
is:
v Power supply
v Power backplane
v Power cord
v Memory cassette
v Microprocessor tray assembly
v Power supply
v Power backplane
v Power cord
v Memory cassette
v Microprocessor tray assembly
v I/O board
v Operator information panel and cables
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