Chapter 6. Symptom-To-Fru Index; Hard Disk Drive Boot Error; Power Supply Errors - IBM 6343 Hardware Maintenance Manual

Chapter 6. Symptom-to-FRU Index

Hard disk drive boot error

Power Supply Errors

© Copyright IBM Corp. 2001
The Symptom-to-FRU index lists error symptoms and possible causes. The most
likely cause is listed first. Always begin with "General Checkout" on page 1. This
index can also be used to help you decide which FRUs to have available when
servicing a computer. If you are unable to correct the problem using this index, go to
"Undetermined problems" on page 107.
Notes:
• If you have both an error message and an incorrect audio response, diagnose the error
message first.
• If you cannot run the diagnostic tests or you get a diagnostic error code when running a
test, but did receive a POST error message, diagnose the POST error message first.
• If you did not receive any error message, look for a description of your error symptoms in
the first part of this index.
• Check the hard disk drive jumper settings before you replace a hard disk drive.
A hard disk drive boot error (error codes 1962 and I999030X) can have the following
causes.
Error
The start-up drive is not in the boot sequence
in configuration.
No operating system installed on the boot
drive.
The boot sector on the start-up drive is
corrupted.
The drive is defective.
If the power-on indicator is not on, the power supply fan is not running, or the
computer will not power-off, use the following procedures.
FRU/Action
Check the configuration and ensure the start-
up drive is in the boot sequence.
Install an operating system on the boot drive.
The drive must be formatted, do the following:
1. Attempt to access and recover (back-up)
the failing hard disk drive.
2. Using the operating systems programs,
format the hard disk drive.
Replace the hard disk drive.
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