IBM 8862 - Eserver xSeries 365 Maintenance And Troubleshooting Manual
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IBM 8862 - Eserver xSeries 365 Maintenance And Troubleshooting Manual

IBM 8862 - Eserver xSeries 365 Maintenance And Troubleshooting Manual

Hardware maintenance manual and troubleshooting guide
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IBM xSeries 365 Types 8861, 8862
Hardware Maintenance Manual and Troubleshooting
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Summary of Contents for IBM 8862 - Eserver xSeries 365

  • Page 1 ERserver IBM xSeries 365 Types 8861, 8862 Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 3 ERserver IBM xSeries 365 Types 8861, 8862 Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 4 Before using this information and the product it supports, read Appendix B, “Related service information,” on page 147, and Appendix C, “Notices,” on page 191. v The latest version of this document is available at www.ibm.com/pc/support/. Tenth Edition (March 2005) ©...

  • Page 5: About This Manual

    ™ ® xSeries 365 Type 8861 server. Important: This manual is intended for trained servicers who are familiar with IBM xSeries products. Before servicing an IBM product, be sure to review “Safety information” on page 147. Important safety information Be sure to read all caution and danger statements in this book before performing any of the instructions.
  • Page 6 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 7: Table Of Contents

    PCI or PCI-X adapters ..... . 33 Installing a PCI or PCI-X adapter ....35 © Copyright IBM Corp. 2003...
  • Page 8 System ......140 Keyboard CRUs ......141 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 9 Power cord FRUs ..... . . 142 Appendix A. Getting help and technical assistance ..145 Before you call .
  • Page 10 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 11: Chapter 1. Introduction

    Option Installation Guide This document is in PDF on the IBM xSeries Documentation CD. It contains detailed instructions for installing, removing, and connecting optional devices that the server supports.

  • Page 12: Notices And Statements Used In This Publication

    Danger: These statements indicate situations that can be potentially lethal or extremely hazardous to you. A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation. IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 13: Features And Specifications

    - Maximum: 16 GB Approximate heat output in British - Interleaved Integrated functions: thermal units (Btu) per hour: – Memory cassette with ™ v IBM XA-32 Chipset with v Minimum configuration: 1262 Btu 16-DIMM-connector memory integrated memory, I/O controller, (0.37 kilowatts) board and remote I/O controller.

  • Page 14: Server Controls, Leds, And Power

    The LED might be burned out. To remove all electrical power from the server, you must disconnect the power cord from the electrical outlet. IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 15 A locator LED is also on the rear of the server. You can use the Management Processor Assistant (MPA) in IBM Director to cause this LED to be lit, off, or flashing (see the User’s Guide on the IBM xSeries Documentation CD for more information).

  • Page 16: Rear View

    You can use the Management Processor Assistant (MPA) in IBM Director to cause this LED to be lit, off, or flashing (see the User’s Guide on the IBM xSeries Documentation CD for more information on IBM Director).
  • Page 17 Ethernet activity LEDs: When these LEDs (one for the Remote Supervisor Adapter II, two for the network) are lit, they indicate that activity is taking place on the related network. The following illustration shows the connectors on the rear of the server. Remote Supervisor Adapter II ASM Remote Supervisor Adapter II USB Power-supply...

  • Page 18: Light Path Diagnostics Led Panel

    The amount of memory that is reserved for system resources depends on the operating system, the configuration of the server, and the configured PCI options. IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 19: Turning Off The Server

    Turning off the server When you turn off the server and leave it connected to ac power, the server can respond to requests from the service processor, such as a remote request to turn on the server. To remove all power from the server, you must disconnect it from the power source.
  • Page 20 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 21: Chapter 2. Configuring The Server

    If you do not type the administrator password, a limited Configuration/Setup Utility menu is available. 3. Select settings to view or change. Detailed information about the Configuration/Setup and Utility program is available in the User’s Guide on the IBM xSeries Documentation CD. © Copyright IBM Corp. 2003...

  • Page 22: Using The Serverguide Setup And Installation Cd

    Using the ServerGuide Setup and Installation CD The ServerGuide Setup and Installation CD includes an easy-to-use setup and installation program that is designed for your IBM server. The ServerGuide program detects the server model and hardware options that are installed and uses that information during setup to configure the hardware.

  • Page 23: Using The Raid Configuration Programs

    For more information about how to configure and use an ASM network to manage the server remotely through the Web-based interface or the text-based interface, see the User’s Guide and the IBM Remote Supervisor Adapter II User’s Guide, both of which can be found on the IBM xSeries Documentation CD.
  • Page 24 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 25: Chapter 3. Diagnostics

    4. If the server is suspended and no error message is displayed, see “Error symptoms” on page 121 and “Undetermined problems” on page 136. 5. For information about power-supply problems, see “Power checkout” on page © Copyright IBM Corp. 2003...
  • Page 26 If the diagnostic programs were completed successfully and you still suspect a problem, see “Undetermined problems” on page 136. If the server does not turn on, see “Error symptoms” on page 121. IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 27: Diagnostic Tools Overview

    Diagnostic tools overview The following tools are available to help you diagnose and solve hardware-related problems: v POST beep codes, error messages, and error logs The power-on self-test (POST) generates beep codes and messages to indicate successful test completion or the detection of a problem. See “POST error logs” for more information.

  • Page 28: Viewing Error Logs From The Diagnostic Programs

    LEDs on the light path diagnostics panel. This information, combined with the information in the table “Light path LED errors” on page 93, can often provide enough information to correct the indicated error. IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 29: Microprocessor Leds

    3. Look inside the server, if necessary. Certain components inside the server have LEDs that will be lit to indicate the location of a problem. For example, a VRM error will light the LED next to the failing VRM on the microprocessor tray assembly.

  • Page 30: Dimm Leds

    DIMM 8 error LED DIMM connector 1 DIMM connector 8 DIMM connector 2 DIMM connector 7 DIMM connector 3 DIMM connector 6 DIMM connector 4 DIMM connector 5 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 31: Remind Button

    b. The following illustration shows the internal connectors and LEDs on the 16-DIMM-connector memory board in the memory cassette. DIMM 8 error LED DIMM 9 error LED DIMM 7 error LED DIMM 10 error LED DIMM 6 error LED DIMM 11 error LED DIMM 5 error LED DIMM 12 error LED DIMM 4 error LED...

  • Page 32: Diagnostic Programs And Error Messages

    A possible problem was reported during the test (for example, a device that was to be tested is not installed). test specific string is an error code or other information about the error. IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 33: Starting The Diagnostic Programs

    Starting the diagnostic programs This section describes the general procedure to run the diagnostic programs. You can press F1 while running the diagnostic programs to obtain help information. You also can press F1 from within a help screen to obtain online documentation from which you can select different categories.

  • Page 34: Viewing The System-Error Log

    4. Move J19 to pins 2 and 3 to enable secondary boot block page. 5. Insert the BIOS flash diskette into the diskette drive. 6. Restart the server. IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 35: Password Override Jumper

    7. POST starts. Select 1 - Update POST/BIOS from the menu that contains various flash (update) options. 8. When you are asked whether you want to move the current POST/BIOS image to the backup ROM location, type N. Attention: Typing Y will copy the damaged BIOS code into the secondary page.

  • Page 36: Forcing A Power-On

    5. To return the jumper to its default position, repeat step 2; then, remove the jumper from J10. 6. Reinsert the microprocessor tray assembly fully into the server and reconnect the cables and power cords. IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 37: Power Checkout

    Power checkout Power problems can be difficult to solve. For example, a short circuit can exist anywhere on any of the power distribution buses. Usually a short circuit will cause the power subsystem to shut down because of an overcurrent condition. A general procedure for troubleshooting power problems is as follows: 1.
  • Page 38 Make sure that the device drivers on the client and server are using the same protocol. If the Ethernet controller still cannot connect to the network, inform the network administrator. IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 39: Chapter 4. Installing Options

    Microprocessor sockets 2, 3, and 4 each contain either a microprocessor baffle or a microprocessor and heat sink at all times. v You do not operate the server without the cover for more than two minutes. © Copyright IBM Corp. 2003...

  • Page 40: Working Inside A Server With Power On

    Do not place the device on your server cover or on a metal surface. v Take additional care when handling devices during cold weather. Heating reduces indoor humidity and increases static electricity. IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 41: Major Components Of The Xseries 365 Server

    Major components of the xSeries 365 server The following illustration shows the major components of the xSeries 365 server. The orange color on components and labels in the server identifies hot-swap or hot-plug components. You can install or remove these components while the system is running, provided that the server is configured to support this function.

  • Page 42: Removing The Cover And Bezel

    5. Press on the bezel retention tabs at the top edge of the bezel, and pull the top of the bezel slightly away from the server. 6. Lift the bezel up to release the two tabs at the bottom edge of the bezel. IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 43: Pci Or Pci-X Adapters

    PCI or PCI-X adapters The following notes describe the types of adapters that your server supports and other information that you must consider when installing a PCI or PCI-X adapter: v The server supports 3.3 V and universal PCI and PCI-X adapters; it does not support 5.0-V-only adapters.
  • Page 44 For details, see the documentation that comes with the adapter. 3. For information on cabling the Remote Supervisor Adapter II and on updating its software and firmware, see the User’s Guide on the IBM xSeries Documentation IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 45: Installing A Pci Or Pci-X Adapter

    Installing a PCI or PCI-X adapter Complete the following steps to install a PCI/PCI-X adapter. 1. Read “Safety information” on page 147 and “Installation guidelines” on page 29. 2. If the adapter is not hot-pluggable, turn off the server and peripheral devices, and disconnect the power cords and all external cables.

  • Page 46: Removing A Pci Or Pci-X Adapter

    Attention: To maintain proper system cooling, do not operate the server for more than 10 minutes without either a drive or filler panel installed in each bay. IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 47 Drive-tray assembly Air baffle Drive handle Filler panel (in open position) 3. Install the hard disk drive in the hot-swap bay: a. Make sure that the tray handle is open (that is, perpendicular to the front of the drive). b. Align the drive assembly with the guide rails in the bay. c.

  • Page 48: Replacing The Cd-Rom Drive

    8. If you have other options to install or remove, do so now; otherwise, go to “Completing the installation” on page 58 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 49: Memory Modules

    The server supports 512 MB, 1 GB, and 2 GB DIMMs. See the ® ServerProven list at http://www.ibm.com/pc/compat/ for an updated list of memory modules supported by the server. v For a server with an 8-DIMM-connector memory cassette, you can increase the memory capabilities of your server by upgrading to the 16-connector memory cassette.

  • Page 50: Dimm Banks And Ports

    The DIMMs constitute the following memory banks and use the following memory ports: 8-DIMM memory board Bank 1 Bank 2 Bank 3 Bank 4 Port 1 Port 2 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 51: Dimm Installation

    16-DIMM memory board Bank 1 Bank 3 Bank 5 Bank 7 Bank 4 Bank 8 Bank 2 Bank 6 Port 2 Port 1 When you restart the server after adding or removing a pair or quad of DIMMs, the server displays a message that the memory configuration has changed. DIMM installation Complete the following steps to install DIMMs: Note: Depending on the model, the memory cassette in your server might not have...
  • Page 52 Then, remove the DIMM from the package. 6. Turn the DIMM so that the DIMM keys align correctly with the slot. Note: The following illustration shows installing DIMMs in an 8-DIMM-connector memory board. IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 53 DIMM 2 DIMM 6 DIMM connector 2 DIMM 1 DIMM connector 6 DIMM 5 Retaining clips 7. Insert the DIMM into the connector by aligning the edges of the DIMM with the slots at the ends of the DIMM connector. Firmly press the DIMM straight down into the connector by applying pressure on both ends of the DIMM simultaneously.

  • Page 54: Installing A Microprocessor

    Read the documentation that comes with the microprocessor to determine whether you need to update the server basic input/output system (BIOS) code. The most current level of BIOS code for the server is available from http://www.ibm.com/pc/support. IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 55 Make sure that the microprocessor internal and external clock frequencies are identical. v See the ServerProven list at http://www.ibm.com/pc/compat/ for a list of microprocessors that are supported by the server. v When installing additional microprocessors, populate the microprocessor connectors in numeric order, starting with connector 2.
  • Page 56 4. Remove the memory cassette (see “Replacing the memory cassette” on page 56). IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 57 Hot-swap fan 5 Hot-swap fan 6 Fan Error Hot-swap fan 3 Hot-swap fan 4 Hot-swap fan 1 Hot-swap fan 2 5. Remove all fans (see “Replacing a hot-swap fan” on page 55). Microprocessor-tray release latch Microprocessor-tray levers 6. Remove the microprocessor tray: a.
  • Page 58 8. Remove the protective cover, tape, or label from the surface of the microprocessor socket, if any is present. 9. Lift the microprocessor-release lever to the open position (135°). Lever closed Lever closed Lever Lever fully fully open open IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 59 Attention: You must ensure that the locking lever on the microprocessor socket is in the fully-open position before you insert the microprocessor in the socket. Failure to do so might result in permanent damage to the microprocessor, microprocessor socket, and microprocessor-tray assembly. 10.
  • Page 60 Reinstall the fans and memory cassette in the server. 15. If you have other options to install or remove, do so now; otherwise, go to “Completing the installation” on page 58. IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 61: Installing A Hot-Swap Power Supply

    Installing a hot-swap power supply Note: Under some conditions, the two rear fans in front of the power supplies will be operating when the server is turned off and connected to ac power. This enables the power supplies to be cooled when they are generating power for standby functions.
  • Page 62 If the server is turned on, make sure that the dc power LED on the top of the power supply is lit also. 9. Continue with “Completing the installation” on page 58. IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 63: Replacing The Battery

    Statement 2 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
  • Page 64 Set the power-on password. v Reconfigure the server. See the section about using the Configuration/Setup Utility program in the User’s Guide on the IBM xSeries Documentation CD for details. IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 65: Replacing A Hot-Swap Fan

    Replacing a hot-swap fan The following notes describe information that you must consider when replacing a hot-swap fan in the server. v The server comes with six hot-swap fans. v You do not need to turn off the power to the server to replace a hot-swap fan. Attention: If a fan fails, replace it within 48 hours to help ensure proper cooling.

  • Page 66: Replacing The Memory Cassette

    ( 1 ) until the memory cassette is released. b. Lift the memory cassette out of the server ( 2 ). 5. Install the new memory cassette in the server: IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 67 a. Pull the new memory cassette locking handle in an arc toward the front of the cassette. b. Orient the cassette as shown in the illustration in step 4; then, lower the cassette into place. c. Using both hands, rotate the locking handle toward the rear of the server, making sure when you finish that the cassette is fully seated and the locking handle is all the way down.

  • Page 68: Completing The Installation

    Configuration/Setup Utility program to update the server configuration. See “Updating the server configuration” on page 60, “Using the Configuration/Setup Utility program” on page 11, and the User’s Guide for more information. IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 69: Connecting The Cables

    Connecting the cables This section describes how to connect cables to the server, with particular instructions for the RXE Expansion Port, RXE Management Port, and Ethernet connectors. When instructed, see the applicable documentation for more details. Note: The external power connection on the Remote Supervisor Adapter II is not supported on the xSeries 365 server.

  • Page 70: Updating The Server Configuration

    For more information, see “Using the Configuration/Setup Utility program” on page 11 and the section on configuring the server in the User’s Guide on the IBM xSeries Documentation CD. IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 71: I/O Connectors

    Some options have device drivers that you must install. See the documentation that comes with each option for information about installing device drivers. The server comes with at least one microprocessor on the microprocessor tray assembly. If more than one microprocessor is installed, the server can operate as a symmetric multiprocessing (SMP) server.

  • Page 72: Server Connectors

    Remote Supervisor Adapter II connectors. v To enable remote server management through a network, use the Remote Supervisor Adapter II Ethernet connector. IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 73: Ethernet Connector

    To connect the server with another server, use the ASM interconnect connector. See the Remote Supervisor Adapter II documentation on the IBM xSeries Documentation CD for more information. Ethernet connector The following illustration shows an Ethernet connector.

  • Page 74: Keyboard Connector

    Use this connector to connect the server to the RXE Management A (In) Port on an optional IBM RXE-100 Remote Expansion Enclosure. The following illustration shows an RXE Management Port connector. IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 75: Power Supply Connector

    Power supply connector Connect one end of the power-supply power cord to this connector and connect the other end to an ac power source. The server comes with one hot-swap power supply. You can add a second hot-swap power supply to obtain full power redundancy.
  • Page 76 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 77: Chapter 5. Fru Information (Service Only)

    This chapter describes the removal of certain server components. Important: The field replaceable unit (FRU) procedures are intended for trained servicers who are familiar with IBM Eserver products. See the parts listing in “System” on page 140 to determine whether the component being replaced is a customer replaceable unit (CRU) or a FRU.

  • Page 78: Microprocessor Tray Assembly

    3. Remove all fans. 4. Remove the memory cassette. 5. Lift the microprocessor-tray release latch. 6. Remove the microprocessor tray assembly (see “Installing a microprocessor” on page 44). IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 79: Thermal Grease

    Attention: The microprocessor tray is heavy. Pull the tray part-way out of the server, reposition your hands to grasp the body of the tray, and then pull the tray out the rest of the way. 7. Remove the heat sink by first fully loosening one screw; then, fully loosen the other screw and lift the heat sink off of the microprocessor.
  • Page 80 (0.22 mL) of the grease will remain in the syringe. 6. Install the heat sink onto the microprocessor as described in “Installing a microprocessor” on page 44. IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 81: Diskette Drive

    Diskette drive This section contains information about removing and replacing the diskette drive. Note: v Read “Installation guidelines” on page 29. v Read “Safety information” on page 147. v Read “Handling static-sensitive devices” on page 30. Complete the following steps to replace the diskette drive: 1.

  • Page 82: Operator Information Panel

    10. Gently slide the assembly into the server along the straight guide channel, keeping the cable free. When the assembly is inserted all the way, the IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 83: Media Interposer Card

    shoulder screw on the bottom of the assembly will slide into and along the curved channel. This allows the panel to swing out. 11. Reinstall the screw that was removed in step 4 on page 72. 12. Verify that the assembly opens and closes smoothly. 13.

  • Page 84: Scsi Backplane

    5. Disconnect the cable connecting the I/O board to the media interposer card. Note: This is the only cable that should be disconnected from the media interposer card. IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 85 Release tabs Guide channels 6. Pull out the two blue pushpins. 7. Squeeze the two blue release tabs. 8. Lift the SCSI backplane out of the server slightly; then, disconnect the power cable and remove the backplane. 9. Connect the power cable to the replacement backplane. 10.

  • Page 86: Pci Switch Card Assembly

    7. Connect the cable from the PCI switch card assembly to the I/O board and install the adapters and adapter insulators that were removed in step 3. IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 87: Adapter Retainer Bracket Assembly

    Adapter retainer bracket assembly This section contains information about removing and replacing the adapter retainer bracket assembly. Note: v Read “Installation guidelines” on page 29. v Read “Safety information” on page 147. v Read “Handling static-sensitive devices” on page 30. Complete the following steps to remove the adapter retainer bracket assembly: 1.

  • Page 88: Power-Supply Structure

    8. Slide the structure toward the rear of the server ( 3 ), disengaging the tabs on the structure from the slots in the server ( 4 ). IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 89: I/O Board And Power Backplane Assembly

    9. Lift the structure out of the server, making sure that the front alignment tabs slide clear of the chassis. Install the power supply structure by completing the following steps: 1. Align the tabs on the structure with the notches on the chassis; then, gently lower the back of the structure into the server, making sure to line up the two posts on the floor of the chassis with the two apertures in the structure.

  • Page 90: I/O Board Leds

    Power-on password override jumper (J20) Disable Wake on LAN jumper (J24) 1 2 3 The I/O board contains three-pin jumper blocks. The following table describes the purposes of the jumpers. IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 91: Replacing The I/O Board And Power Backplane Assembly

    For more information about passwords, see “Password override jumper” on page 25 and the section on using passwords in the User’s Guide on the IBM xSeries Documentation CD. Disable Wake on LAN (J24) The default position is pins 1 and 2. Move the jumper to pins 2 and 3 to prevent a Wake on LAN (WOL) packet from waking the system when the system is in the powered-off state.
  • Page 92 12. Remove the power supply structure (see “Power-supply structure” on page 78). 13. Reach behind the server and turn the two blue captive thumbscrews to release the I/O board from the chassis. IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 93 Note: You might need a screwdriver to turn the thumbscrews. Flange Cable tie Captive thumb screws 14. Grasp the metal flange (in the center of the assembly between the power backplane and the I/O board) and gently pull the assembly slightly toward the front of the server so that the two notches on each side of the assembly align with the two metal loops on each side of the chassis.
  • Page 94 Do not route the cable underneath this insulator. d. Be sure to align the Remote Supervisor Adapter II cable correctly; the Remote Supervisor Adapter II is keyed to accept the cable in one direction only. IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 95: Chapter 6. Symptom-To-Fru Index

    1. Check the configuration before you replace a FRU. Configuration problems can cause false errors and symptoms. 2. For IBM devices not supported by this index, refer to the manual for that device. 3. Always start with “General checkout” on page 15.

  • Page 96: Beep Symptoms

    One beep after successfully completing POST indicates that the server is functioning correctly. Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Beep/symptom FRU/action 1-1-3 (CMOS write/read test failed) 1.

  • Page 97: No Beep Symptoms

    Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Beep/symptom FRU/action 3-3-2 (Critical SMBUS error occurred) 1.

  • Page 98: Post Error Codes

    Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. No beep symptom FRU/action System will not power-up v See “Power LED errors”...
  • Page 99 Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Error code/symptom FRU/action 187 (VPD serial number not set.) 1.
  • Page 100 Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Error code/symptom FRU/action 178x (Fixed Disk error) 1.
  • Page 101 Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Error code/symptom FRU/action 00019704 (Processor 4 failed BIST) 1.
  • Page 102 Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Error code/symptom FRU/action 01298001 (No update data for processor 1) 1.

  • Page 103: Light Path Led Errors

    2. View system-error log. Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Light path LED...
  • Page 104 Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Light path LED FRU/action CPU (failed microprocessor) 1.

  • Page 105: Diagnostic Error Codes

    Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Light path LED FRU/action LOG (non-optimal condition) 1.
  • Page 106 Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Error code/symptom FRU/action 020-xxx-000 (Failed PCI Interface test) 1.
  • Page 107 Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Error code/symptom FRU/action 035-xxx-cnn (Check System error Log v Hard disk drive on channel C, SCSI ID nn before replacing a FRU.
  • Page 108 Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Error code/symptom FRU/action 166-051-000 System Management: Failed 1.
  • Page 109 Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Error code/symptom FRU/action 166-201-004 (ISMP indicates I2C errors 1.
  • Page 110 Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Error code/symptom FRU/action 166-201-114 (ISMP indicates I2C errors on...
  • Page 111 Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Error code/symptom FRU/action 180-xxx-005 (Failed SCSI Backplane LED 1.
  • Page 112 Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Error code/symptom FRU/action 201-XXX-Y23 (Multiple DIMM failure in 1.
  • Page 113 Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Error code/symptom FRU/action 201-XXX-Y33 (Multiple DIMM failure in 1.
  • Page 114 Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Error code/symptom FRU/action 217-xxx-003 (Failed BIOS Fixed Disk test)

  • Page 115: System-Error Log Entries

    Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Error code/symptom FRU/action 405-xxx-00n (No good link! Check 1.

  • Page 116: Smi Handler Messages

    Note: The message codes in the following table do not include leading or trailing zeros. Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. SMI message code Suggested action 1500 (Single bit error occurred: begin v Information only;...
  • Page 117 Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. SMI message code Suggested action 1503 (SERR: Received Target Abort) 1.
  • Page 118 Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. SMI message code Suggested action 1513 (MCA: Excessive Recoverable 1.

  • Page 119: Service Processor Messages

    Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Service Processor message FRU/action 1.8V Fault...
  • Page 120 Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Service Processor message FRU/action 5V Planar Fault...
  • Page 121 Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Service Processor message FRU/action Fan X Failure (X of 1-6 = individual fans 1 1.
  • Page 122 Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Service Processor message FRU/action IP address of default gateway modified from v Information only x.x.x.x...
  • Page 123 Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Service Processor message FRU/action Power Supply X DC Good Fault 1.
  • Page 124 Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Service Processor message FRU/action System is over recommended voltage for 1.
  • Page 125 Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Service Processor message FRU/action System shutoff due to +1.5v under voltage 1.
  • Page 126 Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Service Processor/RXE-100 message FRU/action PCI Expansion Unit X Side A or B: +1.8v over v Replace board as indicated.
  • Page 127 Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Service Processor/RXE-100 message FRU/action PCI Expansion Unit X Side A or B: +2.5v over v Replace Board A or B as indicated.
  • Page 128 Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Service Processor/RXE-100 message FRU/action PCI Expansion Unit X Side A or B: +5V v Remove adapters one at a time.
  • Page 129 Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Service Processor/RXE-100 message FRU/action PCI Expansion Unit X Side A or B: Fan X 1.
  • Page 130 Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Service Processor/RXE-100 message FRU/action PCI Expansion Unit X Side A or B: PCI planar 1.

  • Page 131: Error Symptoms

    Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Service Processor/RXE-100 message FRU/action PCI Expansion Unit X Side A or B: Power 1.
  • Page 132 Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. CD-ROM drive problems Symptom FRU/action CD-ROM drive is not 1.
  • Page 133 Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Expansion enclosure problems Symptom FRU/action The SCSI expansion enclosure 1.
  • Page 134 Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Keyboard, mouse, or pointing-device problems (non-USB) Symptom...
  • Page 135 Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Memory problems Symptom FRU/action The amount of system memory 1.
  • Page 136 Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Monitor problems Symptom FRU/action The screen is blank.
  • Page 137 Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Monitor problems Symptom FRU/action Wrong characters appear on the 1.
  • Page 138 Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Power problems Symptom FRU/action The server does not turn on.
  • Page 139 Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Serial port problems Symptom FRU/action A serial device does not work.

  • Page 140: Power Led Errors

    Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. ServerGuide problems Symptom FRU/action Setup and Installation CD will v Make sure that the server supports the ServerGuide program and has a not start.
  • Page 141 Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Power supply LEDs Operator information good good...

  • Page 142: Scsi Error Messages

    SCSI error messages Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Error message FRU/action All SCSI Errors 1.
  • Page 143 controllers have 2 channels. ServeRAID-5i controllers have no channels. The ServeRAID-5i uses the channel connectors of the onboard integrated SCSI controller. SCSI channel code (z) Descriptions Channel 1 Channel 2 Channel 1 and 2 Channel 3 Channel 1 and 3 Channel 2 and 3 Channel 1, 2, and 3 Channel 4...

  • Page 144: Serveraid Error Codes

    In the following error codes, x can be any number or letter. Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Error code/symptom...
  • Page 145 Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Error code/symptom FRU/action 7xxx thru 8xxx (Host/local PCI bus interface error) 1.

  • Page 146: Undetermined Problems

    I/O board. If you suspect a networking problem and the server passes all the system tests, suspect a network cabling problem external to the server. IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 147: Problem-Determination Tips

    Problem-determination tips Because of the variety of hardware and software combinations that can be encountered, use the following information to assist you in problem determination. If possible, have this information available when requesting assistance from Service Support and Engineering functions. v Machine type and model v Microprocessor or hard disk upgrades v Failure symptom...
  • Page 148 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 149: Chapter 7. Parts Listing, Types 8861, 8862

    Chapter 7. Parts listing, Types 8861, 8862 The following parts information is for the xSeries 365, Types 8861, 8862, models 1RX, 2RX, 3RX, 4RX, 5RX, 6RX. ries © Copyright IBM Corp. 2003...

  • Page 150: System

    Left EIA mounting bracket (all models) 90P5060 Right EIA mounting bracket (all models) 90P5061 Slide assembly (all models) 90P4062 VRM 1U/75A (optional) 74P4339 System service label (all models) 73P9760 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 151: Keyboard Crus

    Index xSeries 365, Types 8861, 8862 (models 1RX, 2RX, 3RX, 4RX, 5RX, 6RX) FRU no. CRU/FRU Miscellaneous parts kit (all models): 90P5053 v Screw, M3.5x5 (6) v Pivot screw, operator information panel (1) v Grommet, push fastener (2) v Plunger, push fastener (2) v Flex cable, diskette drive (1) v Fastener, twist lock (2) Thermal grease kit (all models)

  • Page 152: Power Cord Frus

    Power cord FRUs For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. IBM power cords used in the United States and Canada are listed by Underwriter’s Laboratories (UL) and certified by the Canadian Standards Association (CSA).
  • Page 153 IBM power cord Power cord part number (2.5 rating Used in these countries and regions 16 A/250 V ac 55H6643 Afghanistan, Albania, Algeria, Andorra, Angola, Armenia, Austria, Azerbaijan, Belarus, Belgium, Benin, Bosnia and Herzegovina, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo (Democratic Republic of), Congo (Republic of), Cote D’Ivoire...
  • Page 154 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 155: Appendix A. Getting Help And Technical Assistance

    If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This appendix contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem with your system, and whom to call for service, if it is necessary.

  • Page 156: Software Service And Support

    You can find service information for your IBM products, including supported options, at http://www.ibm.com/pc/support/. Software service and support Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with xSeries servers, IntelliStation workstations, and appliances. For information about which products are supported by Support Line in your country or region, go to http://www.ibm.com/services/sl/products/.

  • Page 157: Appendix B. Related Service Information

    Safety information The following section contains the safety information that you need to be familiar with before servicing an IBM computer. General safety Follow these rules to ensure general safety: v Observe good housekeeping in the area of the machines during and after maintenance.

  • Page 158: Electrical Safety

    Do not use worn or broken tools and testers. v Never assume that power has been disconnected from a circuit. First, check that it has been powered-off. IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 159: Safety Inspection Guide

    Insulation must not be frayed or worn. 4. Remove the cover. 5. Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM alterations. 6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.

  • Page 160: Handling Electrostatic Discharge-Sensitive Devices

    The caution and danger safety notices in this section are provided in the following languages: v English v Brazilian/Portuguese v Chinese v French v German v Italian v Japanese v Korean v Spanish IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 161 Important: All caution and danger statements in this IBM documentation begin with a number. This number is used to cross reference an English caution or danger statement with translated versions of the caution or danger statement in this section. For example, if a caution statement begins with a number 1, translations for that caution statement appear in this section under statement 1.
  • Page 162 Statement 2 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
  • Page 163 Statement 4 ≥18 kg (39.7 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) CAUTION: Use safe practices when lifting. Statement 5 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord.
  • Page 164 Statement 14 CAUTION: Hazardous voltage, current, and energy levels might be present. Only a qualified service technician is authorized to remove the covers where the following label is attached. IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 165 Importante: Todas as instruções de cuidado e perigo da IBM documentation começam com um número. Este número é utilizado para fazer referência cruzada de uma instrução de cuidado ou perigo no idioma inglês com as versões traduzidas das instruções de cuidado ou perigo encontradas nesta seção.
  • Page 166 Aqueça a mais de 100°C (212°F) v Conserte nem desmonte Para descartar a bateria, entre em contato com a área de atendimento a clientes IBM, pelo telefone (011) 889-8986, para obter informações sobre como enviar a bateria pelo correio para a IBM.
  • Page 167 Níveis perigosos de voltagem, corrente e energia estão presentes em qualquer componente que tenha esta etiqueta afixada. Nenhuma peça localizada no interior desses componentes pode ser consertada. Se você suspeitar de algum problema em alguma dessas peças, entre em contato com um técnico IBM. Appendix B. Related service information...
  • Page 168 Níveis perigosos de voltagem, corrente e energia podem estar presentes. Apenas um técnico qualificado de manuten ção está autorizado a remover as tampas em que esta etiqueta esteja afixada. IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 169 Appendix B. Related service information...
  • Page 170 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 171 Appendix B. Related service information...
  • Page 172 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 173 Appendix B. Related service information...
  • Page 174 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 175 Appendix B. Related service information...
  • Page 176 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 177 Important: Toutes les consignes Attention et Danger indiquées dans la bibliothèque IBM documentation sont précédées d’un numéro. Ce dernier permet de mettre en correspondance la consigne en anglais avec ses versions traduites dans la présente section. Par exemple, si une consigne de type Attention est précédée du chiffre 1, ses traductions sont également précédées du chiffre 1 dans la présente section.
  • Page 178 Remplacez la pile au lithium usagée par une pile de référence identique exclusivement - voir la référence IBM - ou par une pile équivalente recommandée par le fabricant. Si votre système est doté d’un module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, produit par le même...
  • Page 179 Notice n° 4 ≥18 kg (39.7 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) ATTENTION: Faites-vous aider pour soulever ce produit. Notice n° 5 ATTENTION: Le bouton de mise sous tension/hors tension de l’unité et l’interrupteur d’alimentation du bloc d’alimentation ne coupent pas l’arrivée de courant électrique à l’intérieur de la machine.
  • Page 180 Notice n° 14 ATTENTION: Des tensions et des courants dangereux peuvent ê tre présents. Seul un technicien de maintenance qualifié est autorisé à retirer les carters signalés par l’étiquette ci-dessous. IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 181 Wichtig: Alle Sicherheitshinweise in dieser IBM documentation beginnen mit einer Nummer. Diese Nummer verweist auf einen englischen Sicherheitshinweis mit den übersetzten Versionen dieses Hinweises in diesem Abschnitt. Wenn z. B. ein Sicherheitshinweis mit der Nummer 1 beginnt, so erscheint die übersetzung für diesen Sicherheitshinweis in diesem Abschnitt unter dem Hinweis...
  • Page 182 Hinweis 2 ACHTUNG: Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen. Wenn Ihr System ein Modul mit einer Lithium-Batterie enthält, ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller.
  • Page 183 In Komponenten, die so gekennzeichnet sind, können gefährliche Spannungen anliegen. In diesen Komponenten sind keine Teile vorhanden, die vom Benutzer gewartet werden müssen. Besteht der Verdacht, dass an einem dieser Teile ein Fehler aufgetreten ist, ist ein IBM Kundendiensttechniker zu verständigen. Appendix B. Related service information...
  • Page 184 Brandes und eines elektrischen Schlages. Um solche Gefahrenquellen zu vermeiden, sollten Sie daher sicherstellen, dass die Spannungswerte Ihres Systems nicht über den aus Sicherheitsgründen festgelegten Werten des Netzstromkreises liegen. Weitere Informationen hierzu finden Sie in der Dokumentation, die Sie zusammen mit der IBM Einheit erhalten haben. Hinweis 14 ACHTUNG: Es können gefährliche Spannungen und Ströme auftreten.
  • Page 185 Importante: Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione IBM documentation iniziano con un numero. Questo numero viene utilizzato per confrontare avvisi di attenzione o di pericolo in inglese con le versioni tradotte riportate in questa sezione.
  • Page 186 Avviso 2 ATTENZIONE: Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM con numero parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore. Se il sistema di cui si dispone è provvisto di un modulo contenente una batteria al litio, sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore.
  • Page 187 Avviso 4 ≥18 kg ≥32 kg ≥55 kg ATTENZIONE: Durante il sollevamento della macchina seguire delle norme di sicurezza. Avviso 5 ATTENZIONE: Il pulsante del controllo dell’alimentazione situato sull’unità e l’interruttore di alimentazione posto sull’alimentatore non disattiva la corrente elettrica fornita all’unità. L’unità potrebbe disporre di più...
  • Page 188 E’ possibile che siano presenti livelli pericolosi di tensione, corrente ed energia. Solo i tecnici qualificati sono autorizzati a rimuovere i coperchi sui quali è posta la seguente etichetta. IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 189 Appendix B. Related service information...
  • Page 190 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 191 Appendix B. Related service information...
  • Page 192 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 193 Appendix B. Related service information...
  • Page 194 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 195 Appendix B. Related service information...
  • Page 196 3. Retire los cables de señal de los conectores. conectores. 4. Conecte cada cable de alimentaciín a la 4. Retire los cables de los dispositivos. toma de alimentaciín. 5. ENCIENDA el dispositivo. IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 197 Cuando desee sustituir la batería de litio, utilice únicamente el número de pieza 33F8354 de IBM o cualquier tipo de batería equivalente que recomiende el fabricante. Si el sistema tiene un mídulo que contiene una batería de litio, sustitúyalo únicamente por el mismo tipo de mídulo, que ha de estar creado por el mismo fabricante.
  • Page 198 Dentro de estos componentes no existe ninguna pieza que requiera mantenimiento. Si sospecha que alguna de estas piezas tiene un problema, póngase en contacto con un técnico de servicio. IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 199 Para evitar estos peligros, compruebe que los requisitos eléctricos de su sistema no excedan los requisitos de seguridad de la conexión. Consulte la información que viene con el dispositivo de IBM para obtener las especificaciones eléctricas.
  • Page 200 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 201: Appendix C. Notices

    Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

  • Page 202: Trademarks

    Other company, product, or service names may be trademarks or service marks of others. Important notes Processor speeds indicate the internal clock speed of the microprocessor; other factors also affect application performance. IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 203: Product Recycling And Disposal

    IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.

  • Page 204: Electronic Emission Notices

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 205: European Union Emc Directive Conformance Statement

    IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product, including the fitting of non-IBM option cards. This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22/European Standard EN 55022.
  • Page 206 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...

  • Page 207: Index

    22 fan, replacing 55 starting 23 FCC Class A notice 194 diskette drive features 3 problem 122 diskette drive activity LED 5 display problems 125 drive grease, thermal 69 CD-ROM, replacing 38 © Copyright IBM Corp. 2003...
  • Page 208 (auxiliary-device) connector 64 software 129 mouse problems 124 undetermined 136 USB port 129 programs, diagnostic 22 PXE Boot Agent Utility program using 12 no beep symptoms 87 notes 2 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 209 World Wide Web 1 redundant power 3, 8, 65 Remote Supervisor Adapter 62 cable connector 79 Remote Supervisor Adapter II port 62 replacing PCI switch card assembly 76 reset button 5 RXE Expansion Port connector 64 SCSI activity LED 5 SCSI error messages 132 serial connector 64 serial port...
  • Page 210 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 212 Part Number: 90P3054 Printed in USA (1P) P/N: 90P3054...

This manual is also suitable for:

Xseries 365 8862Xseries 365 8861

Table of Contents