IBM 8862 - Eserver xSeries 365 Maintenance And Troubleshooting Manual page 101

Hardware maintenance manual and troubleshooting guide
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Note: See Chapter 7, "Parts listing, Types 8861, 8862," on page 139 to determine which components are
replaceable by the customer and which components must be replaced by an IBM field service technician.
Error code/symptom
00019704 (Processor 4 failed BIST)
00180100 (A PCI adapter has requested
memory resources that are not available)
00180200 (No more I/O space available for
PCI adapter)
00180300 (No more memory (above 1MB for
PCI adapter))
00180400 (No more memory (below 1MB for
PCI adapter))
00180500 (PCI option ROM checksum error)
00180600 (PCI built-in self test failure)
00180700, 00180800 (General PCI error)
00181000 (PCI error)
00181100 (RXE100 communication error)
00181200 (RXE-100 requested slots
unavailable)
01295085 (ECC checking hardware test error) 1. Microprocessor
FRU/action
1. Microprocessor 4
2. VRM4
3. Microprocessor tray assembly
1. Reorder the adapters in the PCI slots. It is important that
your boot device is positioned early in the scan order so that
it is executed by POST.
2. Verify that the PCI adapter and all other adapters are set
correctly in the Configuration/Setup Utility program. If the memory
resource settings are not correct, change the settings.
3. If all memory resources are being used, you might need to
remove an adapter to make memory available to the PCI adapter.
Disabling the adapter BIOS on the adapter should correct the
error. Refer to documentation provided with the adapter.
1. Run Configuration/Setup.
2. Failing adapter.
3. I/O board.
1. Run Configuration/Setup.
2. Failing adapter.
3. I/O board.
1. Run Configuration/Setup.
2. Failing adapter.
3. I/O board.
1. Remove failing PCI card.
2. I/O board.
1. Run Configuration/Setup.
2. Failing adapter.
3. I/O board.
1. Verify that no devices have been disabled in CMOS.
2. I/O board.
3. PCI card
1. Remove adapters in PCI slots.
2. I/O board.
1. Check RXE-100 drawer management cable (RS-485).
2. Check service processor in host.
3. Verify DMC code level in RXE-100.
1. Release slots from other shared host.
2. Verify code level in RXE-100.
3. Verify slot request in Configuration/Setup Utility program.
4. Check RIOG cable.
2. DIMM
3. Microprocessor tray assembly
Chapter 6. Symptom-to-FRU index
91

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