Documentation CD. You can also find the most current information about your ServerGuide to Go to the Web for instructions, server on the IBM Web site at: install operating http://www.ibm.com/pc/support http://www.ibm.com/pc/support system? Install applications, such as IBM systems...
Check all cables for loose connections and verify that all optional devices you ® installed are on the ServerProven list. You can view the ServerProven list at http://www.ibm.com/pc/compat/ View information about IBM support line at http://www.ibm.com/services/sl/products/ or view support telephone numbers at Problem http://www.ibm.com/planetwide/ solved?
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ERserver xSeries 365 Type 8861 and 8862 Installation Guide...
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Antes de instalar este producto, lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. xSeries 365 Type 8861 and 8862: Installation Guide...
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IBM Safety Information book. For example, if a caution statement begins with a number 1, translations for that caution statement appear in the IBM Safety Information book under statement 1. Be sure to read all caution and danger statements in this documentation before performing the instructions.
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Statement 2: CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
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Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) CAUTION: Use safe practices when lifting. Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
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Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
For a list of supported options for your server, go to the ServerProven list at http://www.ibm.com/pc/compat/. The IBM xSeries Documentation CD The IBM xSeries Documentation CD contains documentation for your server in Portable Document Format (PDF) and includes the IBM Documentation Browser to help you find information quickly. Hardware and software requirements...
Notices and statements used in this document The caution and danger statements that appear in this document are also in the multilingual Safety Information document, which is on the IBM xSeries Documentation CD. Each statement is numbered for reference to the corresponding statement in the Safety Information document.
– Server on: 8% to 80% 8-DIMM-connector memory – Server off: 8% to 80% Integrated functions: board ™ v IBM XA-32 Chipset with Heat output: - Minimum: 1 GB integrated memory, I/O controller, - Maximum: 16 GB and remote I/O controller.
You can use the Configuration/Setup Utility program in your server to determine the specific type of microprocessor that is in your server. Racks are marked in vertical increments of 1.75 inches. Each increment is referred to as a unit, or “U.” A 1-U-high device is 1.75 inches tall. Major components of the xSeries 365 server The orange color on components and labels in the server identifies hot-swap or hot-plug components.
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PCI-X divider Remote Supervisor Adapter II Hot-swap fans Memory cassette SCSI Operator information backplane panel Hard disk drive air baffle Hard disk drive filler Hot-swap panel power supply CD-ROM drive Hot-swap Hard disk drive Heat sink Diskette drive Microprocessor Bezel Microprocessor baffle xSeries 365 Type 8861 and 8862: Installation Guide...
This chapter provides basic instructions for installing hardware options in your server. These instructions are intended for users who are experienced with setting up IBM server hardware. If you need more detailed instructions, see the Option Installation Guide on the IBM xSeries Documentation CD.
v Avoid wearing loose-fitting clothing on your forearms. Button long-sleeved shirts before working inside the server; do not wear cuff links while you are working inside the server. v Do not allow your necktie or scarf to hang inside the server. v Remove jewelry, such as bracelets, necklaces, rings, and loose-fitting wrist watches.
DIMMs or installing additional pairs of DIMMs in open sockets. The server supports 512 MB, 1 GB, and 2 GB DIMMs. See the ServerProven list at http://www.ibm.com/pc/compat/ for an updated list of memory modules supported by the server.
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DIMMs in pairs; in mirrored mode, install DIMMs in quads, or groups of 4. Each pair or quad must be of the same type, capacity, and speed. v You must populate the DIMM connectors in the following order: 8-DIMM memory board First pair DIMMs 1 and 5 Second pair...
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8-DIMM memory board Bank 1 Bank 2 Bank 3 Bank 4 Port 1 Port 2 16-DIMM memory board Bank 1 Bank 3 Bank 5 Bank 7 Bank 4 Bank 8 Bank 2 Bank 6 Port 2 Port 1 v When you restart the server after adding or removing a pair or quad of DIMMs, the server displays a message that the memory configuration has changed.
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2. Turn off the server and peripheral devices, and disconnect the power cords and all external cables. Remove the top cover (see “Removing the cover and bezel” on page 8). 3. Open the two DIMM access doors on the top of the memory cassette. 4.
Note: The following illustration shows installing DIMMs in an 8-DIMM-connector memory board. DIMM 2 DIMM 6 DIMM connector 2 DIMM 1 DIMM connector 6 DIMM 5 Retaining clips 5. Insert the DIMM into the connector. 6. If you have other options to install or remove, do so now; otherwise, go to “Completing the installation”...
2. Remove the filler panel and air baffle from one of the empty hot-swap bays, if present. Attention: To maintain proper system cooling, do not operate the server for more than 10 minutes without either a drive or a filler panel and air baffle installed in each bay.
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Note: The illustrations in this document might differ slightly from your hardware. Attention LED Power LED PCI slot 1 33 MHz 64-bit PCI-X slot 2 100 MHz 64-bit PCI-X slot 3 133 MHz 64-bit PCI-X slot 4 133 MHz 64-bit PCI-X slot 5 133 MHz 64-bit PCI-X slot 6...
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Before attempting to install a new adapter, make sure that there is an available slot at the correct bus speed for it. If you need additional PCI-X slots, you can purchase a remote I/O expansion enclosure through your IBM marketing representative or authorized reseller.
3. Remove the server cover (see “Removing the cover and bezel” on page 8) and determine which PCI-X expansion slot you will use for the adapter. Adapter Attention retention latch (yellow) Power Adapter guide PCI-X divider (green) 4. See the documentation that comes with your adapter for instructions for setting jumpers or switches and for cabling.
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The most current level of BIOS code for the server is available from http://www.ibm.com/pc/support. v To use SMP, obtain an SMP-capable operating system. For a list of supported operating systems, go to http://www.ibm.com/pc/us/compat/. xSeries 365 Type 8861 and 8862: Installation Guide...
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Make sure that the microprocessor internal and external clock frequencies are identical. v See the ServerProven list at http://www.ibm.com/pc/compat/ for a list of microprocessors that are supported by the server. v When installing additional microprocessors, populate the microprocessor connectors in numeric order, starting with connector 2.
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4. Remove the microprocessor tray: a. Remove the memory cassette. xSeries 365 Type 8861 and 8862: Installation Guide...
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b. Remove all fans. Hot-swap fan 5 Hot-swap fan 6 Fan Error Hot-swap fan 3 Hot-swap fan 4 Hot-swap fan 1 Hot-swap fan 2 c. Lift the microprocessor-tray release latch ( 1 ). Microprocessor-tray release latch Microprocessor-tray levers d. Open the microprocessor-tray levers ( 2 ). e.
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Captive screws Heat sink 3 Microprocessor 3 Microprocessor 3 Microprocessor baffle Microprocessor-tray levers Note: The new microprocessor comes in a kit with a VRM and a heat sink. The VRM is used only with microprocessors 3 and 4. 5. Remove the microprocessor baffle from the empty microprocessor socket and store the microprocessor baffle for future use.
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Attention: You must ensure that the locking lever on the microprocessor socket is in the fully-open position before you insert the microprocessor in the socket. Failure to do so might result in permanent damage to the microprocessor, microprocessor socket, and system board. Microprocessor Microprocessor orientation indicator...
Note: When the memory cassette is fully seated and the handle is all the way down, two black pins protrude through the blue insert on the handle. Indicator pins 13. If you have other options to install or remove, do so now; otherwise, go to “Completing the installation”...
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If you install or remove a power supply, observe the following precautions: Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached.
4. Raise the power supply handle to the open position. 5. Place the power supply into the power bay in the chassis and fully close the locking handle. Note: The power supplies are numbered from left to right (1 to 2) as viewed from the rear of the server.
server configuration. See “Updating the server configuration” on page 29 and the User’s Guide for more information. 7. If you disconnected any power cords or external cables from the server, reconnect the external cables first. If you are adding any new peripheral devices (see “Connecting the cables”...
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Ethernet connectors: Use these connectors to connect the server to a network. USB connectors: Connect USB devices to these connectors. RXE Expansion Port: Connect the RXE Expansion Port of an optional IBM RXE-100 Remote Expansion Enclosure to this connector. See the information about...
User’s Guide. For information about using the Remote Supervisor Adapter II, see the Remote Supervisor Adapter II User’s Guide. Both documents are on the IBM Documentation CD.
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For information about setting up, configuring, and using the Remote Supervisor Adapter II, see the Remote Supervisor Adapter II User’s Guide on the IBM xSeries Documentation CD. For information about configuring the integrated Gigabit Ethernet controller, see the IBM xSeries 365 User’s Guide on the IBM xSeries Documentation CD, which...
You can use the Management Processor Assistant (MPA) in IBM Director to cause this LED to be lit, off, or flashing. If the server is connected to an RXE-100 Remote Expansion Enclosure, pressing the Locate button on the enclosure causes this LED to be lit.
A locator LED is also on the rear of the server. You can use the Management Processor Assistant (MPA) in IBM Director to cause this LED to be lit, off, or flashing. If the server is connected to an RXE-100 Remote Expansion Enclosure, pressing the Locate button on the enclosure causes this LED to be lit.
For details, see the section about the light path diagnostics panel and internal LED locations in the Option Installation Guide on the IBM xSeries Documentation CD. USB connector: You can connect a USB device to this connector.
EXP LED: When this LED is lit, it indicates that an attached I/O expansion unit has failed. LOG LED: When this LED is lit, it indicates that you should view the event log or the Remote Supervisor Adapter II log for information about a non-optimal condition. OVER SPEC LED: When this LED is lit, it indicates that there is greater demand on the power supplies than they are specified to deliver.
Turning off the server When you turn off the server and leave it connected to ac power, the server can respond to requests from the service processor, such as a remote request to turn on the server. To remove all power from the server, you must disconnect it from the power source.
Chapter 4. Configuring the server The ServerGuide Setup and Installation CD provides software setup tools and installation tools that are specifically designed for your IBM server. Use this CD during the initial installation of the server to configure basic hardware features and to simplify your operating-system installation.
To update the firmware and BIOS codes for an optional ServeRAID controller, you must use the IBM ServeRAID Support CD that comes with the controller. v If you install a different type of RAID controller, see the documentation that comes with the controller for information about viewing and changing SCSI settings for attached devices.
SCSI settings for attached devices. See the ServeRAID documentation on the IBM ServeRAID Support CD for additional information about RAID technology and instructions for using ServeRAID Manager to configure your integrated SCSI controller with RAID capabilities.
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In the Configuration wizard, you can select express configuration or custom configuration. Express configuration automatically configures the controller by grouping the first two physical drives in the ServeRAID Manager tree into an array and creating a RAID level-1 logical drive. If you select custom configuration, you can select the two physical drives that you want to group into an array and create a hot-spare drive.
Updating the Remote Supervisor Adapter II and integrated service processor See the User’s Guide on the IBM xSeries Documentation CD for information and instructions for updating the software and firmware on the Remote Supervisor Adapter II and on the server integrated service processor.
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xSeries 365 Type 8861 and 8862: Installation Guide...
Service Pack, install the Service Pack. If the CD does not contain the Service Pack, check the IBM Web site to see whether a Service Pack is available. If it is, download and install the Service Pack according to the instructions in its readme file.
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Use the following beep code descriptions to help identify and resolve problems that are detected during startup. Note: See the Hardware Maintenance Manual and Troubleshooting Guide on the IBM xSeries Documentation CD for more information about the POST beep codes. Beep code...
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Repeating The I/O board or other internal boards might contain a v Make sure that the keyboard and beeps failing component. pointing devices are connected properly. v Make sure that nothing is resting on the keyboard. v Disconnect the pointing device; then, restart the server.
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3-3-2 C bus has failed. Turn off the server, disconnect all power cords, and reconnect all power cords; then, restart the server. If the problem remains, call for service. 3-3-3 No memory has been detected in the server. Reseat the memory modules or install a memory module.
The following table provides an abbreviated list of the error messages that might appear during POST. See the Hardware Maintenance Manual and Troubleshooting Guide on the IBM xSeries Documentation CD for more information about the POST error messages. POST message...
ServerGuide problems The following table lists problem symptoms and suggested solutions. Table 1. ServerGuide Setup and Installation CD Symptom Suggested action The ServerGuide Setup and v Make sure that the server supports the ServerGuide program and has a Installation CD will not start. startable (bootable) CD-ROM (or DVD-ROM) drive.
Troubleshooting charts The following tables list problem symptoms and suggested solutions. See the Hardware Maintenance Manual and Troubleshooting Guide on the IBM xSeries Documentation CD for more detailed troubleshooting charts. If you cannot find the problem in these charts, run the diagnostic programs. If you have run the diagnostic programs, or if running the tests does not reveal the problem, call for service.
The RXE-100 expansion See the server Hardware Maintenance Manual and Troubleshooting Guide on the enclosure is not recognized or IBM xSeries Documentation CD or see your RXE-100 expansion enclosure does not work as expected. documentation. Keyboard, mouse, or pointing-device problems...
If the problem remains, call for service. Monitor problems Some IBM monitors have their own self-tests. If you suspect a problem with your monitor, see the information that comes with the monitor for instructions for testing and adjusting the monitor. If you cannot diagnose the problem, call for service.
1. To prevent diskette drive read/write errors, make sure that the distance between the monitor and diskette drives is at least 75 mm (3 in.). 2. Non-IBM monitor cables might cause unpredictable problems. 3. An enhanced monitor cable with additional shielding is available for the 9521 and 9527 monitors.
If the problem remains or if you are using an ACPI operating system, call for service. Serial port problems For more information about the serial port, see the Option Installation Guide on the IBM xSeries Documentation CD. Symptom Suggested action The number of serial ports...
Software problems Symptom Suggested action You suspect a software To determine whether the problem is caused by the software, make sure that: problem. v Your server has the minimum memory needed to use the software. For memory requirements, see the information that comes with the software. If you have just installed an adapter or memory, the server might have a memory-address conflict.
you can isolate a problem with the microprocessors. After ac power has been removed from the server, power remains available to these LEDs for up to 24 hours. After 24 hours, you might need to reinstall the microprocessor tray and turn on the server to supply power to the LEDs.
2. Note that the MEM LED on the light path diagnostics panel is lit; one of the DIMMs in the memory cassette is defective. 3. Open the cover and locate the lit LED beside the defective DIMM. Note: The lit LEDs light the connector retaining clips; look for a lit retaining clip to identify a failed DIMM.
Installation Guide for illustrations that identify the LEDs on the boards. See the solving problems section in the Hardware Maintenance Manual and Troubleshooting Guide on the IBM xSeries Documentation CD for more information. xSeries 365 Type 8861 and 8862: Installation Guide...
If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This appendix contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem ®...
Getting help and information from the World Wide Web On the World Wide Web, the IBM Web site has up-to-date information about IBM xSeries and IntelliStation products, services, and support. The address for IBM xSeries information is http://www.ibm.com/eserver/xseries/. The address for IBM IntelliStation information is http://www.ibm.com/pc/intellistation/.
Country-unique Terms, and Part 3 - Warranty Information. The terms of Part 2 replace or modify those of Part 1. The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you purchase for your use, and not for resale.
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Machine Code or software updates, or with a CRU, IBM or your reseller, if approved by IBM to provide warranty service, will either, at its discretion, 1) repair it to make it function as warranted, or 2) replace it with one that is at least functionally equivalent.
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Personal Data. Limitation of Liability IBM is responsible for loss of, or damage to, your Machine only while it is 1) in IBM’s possession or 2) in transit in those cases where IBM is responsible for the transportation charges.
TO YOU. Governing Law Both you and IBM consent to the application of the laws of the country in which you acquired the Machine to govern, interpret, and enforce all of your and IBM’s rights, duties, and obligations arising from, or relating in any manner to, the subject matter of this Statement of Limited Warranty, without regard to conflict of law principles.
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Limitation of Liability: The following is added to this section: Where IBM is in breach of a condition or warranty implied by the Trade Practices Act 1974 or other similar legislation, IBM’s liability is limited to the repair or replacement of the goods or the supply of equivalent goods.
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2. as to any other actual damage arising in any situation involving nonperformance by IBM pursuant to, or in any way related to the subject of this Statement of Limited Warranty, the charge paid by you for the individual Machine that is the subject of the claim.
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Consumer Guarantees Act 1993 or other legislation which cannot be excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect of any goods which IBM provides, if you require the goods for the purposes of a business as defined in that Act.
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Yugoslavia, Former Yugoslav Republic of Macedonia (FYROM), Moldova, Poland, Romania, Russia, Slovak Republic, Slovenia, or Ukraine, you may obtain warranty service for that Machine in any of those countries from either (1) an IBM reseller approved to perform warranty service or (2) from IBM.
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Statement of Limited Warranty to the jurisdiction of the English courts. Arbitration: The following is added under this heading: In Albania, Armenia, Azerbaijan, Belarus, Bosnia-Herzegovina, Bulgaria, Croatia, Georgia, Hungary, Kazakhstan, Kyrgyzstan, FYR Macedonia, Moldova, Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002...
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598 (2) of the Austrian Code of Civil Procedure, the parties expressly waive the application of paragraph 595 (1) figure 7 of the Code. IBM may, however, institute proceedings in a competent court in the country of installation.
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In case IBM or your reseller is unable to repair an IBM Machine, you can alternatively ask for a partial refund as far as justified by the reduced value of the unrepaired Machine or ask for a cancellation of the respective agreement for such Machine and get your money refunded.
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Limitation of Liability: The following replaces item 2 in this section: as to any other actual direct damages, IBM’s liability will be limited to the total amount you paid for the Machine that is the subject of the claim. For purposes of this item, the term “Machine”...
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For the purposes of this section, a “Default” means any act, statement, omission, or negligence on the part of IBM in connection with, or in relation to, the subject matter of this Statement of Limited Warranty in respect of which IBM is legally liable to you, whether in contract or tort.
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For the purposes of this section, a “Default” means any act, statement, omission, or negligence on the part of IBM in connection with, or in relation to, the subject matter of this Statement of Limited Warranty in respect of which IBM is legally liable to you, whether in contract or tort.
* See “Types of Warranty Service” for the legend and explanations of warranty-service types. A warranty period of 3 years on parts and 1 year on labor means that IBM provides warranty service without charge for: 1. parts and labor during the first year of the warranty period; and 2.
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1. Customer Replaceable Unit (“CRU”) Service IBM will ship CRU parts to you for your replacement. If IBM instructs you to return the replaced CRU, you are responsible for returning it to IBM in accordance with IBM’s instructions. If you do not return the defective CRU, if IBM so instructs, within 30 days of your receipt of the replacement CRU, IBM may charge you for the replacement.
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France -- 0238-557-450 Spain -- 34-91-662-4916 Germany -- 07032-15-4920 Sweden -- 46-8-477-4420 Greece -- 30-210-688-1220 United Kingdom -- 01475-555-055 Ireland -- 353-1-815-4000 Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002...
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Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
Lotus, Lotus Notes, SmartSuite, and Domino are trademarks of Lotus Development Corporation and/or IBM Corporation in the United States, other countries, or both. Intel, MMX, and Pentium are trademarks of Intel Corporation in the United States, other countries, or both.
IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits.IBM is not responsible for any radio or television interference causedby using other than recommended cables and connectors or by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Japanese Voluntary Control Council for Interference (VCCI) statement Power cords For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.
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The cord set should have the appropriate safety approvals for the country in which the equipment will be installed. IBM power cords for a specific country or region are usually available only in that country or region.
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Power cord IBM power cord rating part number (2.5 m) Used in these countries and regions 16 A/250 V ac 55H6643 Afghanistan, Albania, Algeria, Andorra, Angola, Armenia, Austria, Azerbaijan, Belarus, Belgium, Benin, Bosnia and Herzegovina, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde,...
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