Unable To Print; General Causes - Oki CX2731MFP Advance User Manual

Unable to Print _______________

Note
• If the following information does not solve the problem, call your
local service dealer.
• For issues caused by an application, contact the manufacturer of
the application.

General Causes

Common to Windows and Macintosh
Cause
The MFP is in the sleep
mode.
The MFP is turned off.
An Ethernet or USB cable
is unplugged.
Something is wrong with
a cable.
The MFP is off line.
The interface setting is
disabled.
Something is wrong with
the print function.
MC361/MC561/CX2731 MFP Advanced User's Guide
Press the <POWER SAVE> key on the control
panel to enter the standby mode.
If the sleep mode is inconvenient for you,
disable it from the <SETTING> key > [Admin
Setup] > [User Install] > [Power Save] >
[Sleep].
Turn on the MFP.
Check that the cable is plugged into the MFP
and computer properly.
Replace it with a new cable.
Press the <PRINT> key on the control panel,
and then select [On-Line].
Check the setting of the interface being used
from the control panel.
Check if you can print the configuration
report.
268
– Issues: Unable to Print
Remedy