Unable To Receive A Fax; Unable To Send Or Receive A Fax - Oki CX2731MFP Advance User Manual

Unable to Receive a Fax

Symptom
Unable to
receive a fax.
Unable to
receive a fax
manually.
F code polling
fails and an
error message
is printed out.

Unable to Send or Receive a Fax

Symptom
Unable to
send or
receive a fax.
MC361/MC561/CX2731 MFP Advanced User's Guide
Point to check
Did you specify the
appropriate reception
mode?
Is there paper in the tray?
Is there a paper jam?
Is the telephone cable
correctly connected to the
MFP?
Is there enough memory?
Did you put down the
handset before pressing
<Mono Start>?
Did the sender store a
document in a bulletin
box?
Point to check
Did you install an IP
phone on the MFP in a
broadband
environment?
285
– Issues: Fax Issues
Remedy
Check the reception mode
Load the paper.
Check the error message
and remove the jammed
paper.
Connect the telephone
cable correctly.
Check the available
memory.
Press <Mono Start> first
and then put down the
handset.
Contact the sender and ask
him to store the polling
document.
Remedy
Press the <SETTING> key and
select [Admin Setup] > [User
Install] > [Super G3] > [OFF].