Oki CX2731MFP Advance User Manual page 295

Symptom
The entire page
is dirty.
The peripheral
area of the page
is dirty.
The printed
image is
skewed.
MC361/MC561/CX2731 MFP Advanced User's Guide
Cause
The document glass is dirty.
When the document is
double-sided, the image on
the back side is printed
through.
The paper holding roller or
white sheet on the under
side of the document glass
cover is dirty.
The paper size is bigger than
the size of the document
(when the zoom ratio is set
to 100%).
The orientation of the
document and paper are
different.
The zoom ratio is set
improperly.
The document is loaded
improperly.
An unsuitable document is
loaded in the ADF.
Foreign materials may be
present on the ADF
document glass.
295
– Issues: Print Issues
Remedy
Clean the document
glass.
When the document is
thin, the back side
image may be printed
through. Lighten the
density.
Clean the paper
holding roller and
white sheet.
Use paper of the same
size as the document.
Set the proper
orientation of the
document.
Set the zoom ratio
properly according to
the paper size.
Load the document
properly.
Load a suitable
document in the ADF.
Clean the ADF
document glass.