Oki CX2731MFP Advance User Manual page 287

Symptom
Transmission
and reception
of e-mail
cannot be
done.
Files cannot
be saved in a
network file
folder.
MC361/MC561/CX2731 MFP Advanced User's Guide
Point to check
Did you connect the
Ethernet cable after
turning on the MFP?
Is the e-mail address of
the MFP set?
Did you enter the wrong
e-mail address?
Is the SMTP server
address setting correct?
Is the POP3 server
address setting correct?
Is the DNS server address
setting correct?
Is another job running?
Is an error occurring?
Is the FTP/CIFS setting
right?
Is an error occurring?
287
– Issues: Scan Issues
Remedy
Turn off the MFP. Connect
the Ethernet cable and then
turn on the MFP.
Set the e-mail address of
the MFP.
Enter the correct e-mail
address.
Check the SMTP server
setting.
Check the POP3 server
setting.
Check the DNS server
address setting.
Wait until the other job
finishes.
Follow the instructions
displayed on the display
screen of the MFP.
Check the profile settings.
Follow the instructions
displayed on the display
screen of the MFP.