Nec Warranty And Service - NEC 1760 - SilentWriter B/W Laser Printer User Manual

Silentwriter 1700 series
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Reaching NEC on CompuServe
Compuserve members can link to bulletin boards and
transfer files to and from NEC. To reach the NEC
section, type
GO NECTECH
Reaching NEC on America Online
Members of America Online can access the NEC
support forum, obtain marketing information, transfer
files, and send messages. To reach the NEC section, type
the keyword
NECTECH
Reaching NEC on the World Wide Web
NEC's web site provides up-to-date product
information and will eventually include links to NEC's
FTP site and email address. Using your web browser,
open this Uniform Resource Locator (URL) site:
http://www.nec.com
Writing NEC
You can mail your questions and comments to NEC
Technical Support at the following address
Technical Support, Dept. #3390
NEC Technologies, Inc.
1414 Massachusetts Ave.
Boxborough, MA 01719
®

NEC Warranty and Service

Your Silentwriter 1760/65 printer comes with a
one-year warranty. The 1765 printer also comes with a
90-day onsite service agreement. The complete
warranty and repacking guidelines are provided in
Appendix D. All repair requests must be prequalified by
calling NEC Customer Service at 1-800-388-8888.
NEC Service Contracts
After the initial warranty period, fee-based technical
support and service is available. NEC Customer
Engineering and its dealers offer a complete range of
services ranging from onsite repairs and maintenance to
installation site planning. Several maintenance
agreement programs are available to meet your needs
and budget, including
Onsite agreements on a yearly or multi-year basis
which ensure priority response from NEC
Customer Service and Support
Volume onsite agreements that provide complete
maintenance agreement management services for
organizations with large numbers of NEC printers
Per-incident repair services that include onsite
service, mail-in service, or carry-in service to a local
service dealer
To discuss an extended warranty or a service contract,
or incidental repair, contact NEC Customer Service
at 1-800-388-8888.
NEC Warranty and Service
9–3

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Silentwriter 1765

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