Table of Contents
Advertisement
Writing NEC
You can mail your questions and comments to NEC
Technical Support at the following address:
Printer Technical Support, Dept. #3390
NEC Technologies, Inc.
305 Foster Street
Littleton, MA 01460-2004
NEC W
ARRANTY AND
Your SuperScript 950C printer comes with a one-year
exchange warranty. The complete warranty is provided
below. All repair requests must be prequalified by calling
NEC Product Support at 978-742-7010.
NEC Service Contracts
The initial one-year warranty period comes with two
options. The first one is where you must return your
product for repair or replacement. The second one, is
where NEC will ship a replacement product without
receiving the original one first, if you guarantee return of
your original product with a major credit card. Warranty
extension and warranty upgrade up to 3 years is available
through NEC's Service Xpress (SM) brochure. NEC
Customer Service and its dealers offer a complete range of
services, including onsite repairs and maintenance.
Several maintenance agreement programs are available to
meet your needs and budget, including:
•
Onsite agreements on a yearly or multi-yearly basis
which ensure priority response from NEC Customer
Service and Support
•
Per-incident repair services for scheduled
maintenance.
•
Extended exchange warranties with pre-paid
shipping.
S
To discuss an extended warranty or a service contract,
ERVICE
contact NEC Customer Service at 978-742-7010.
Note:
hardware and software configurations to operate as
specified by NEC. It is the owner's responsibility to
supply these supporting items, and where necessary,
to reconfigure and/or furnish additional hardware and/
or software as required or specified by NEC to assure
normal product operation. NEC incurs no obligation to
furnish or install said items. NEC reserves the right to
modify or update SuperScript software as it deems
necessary and to determine distribution policies for
such changes to existing owners.
This product requires specific computer
71
Advertisement
Table of Contents
