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Issue 5.0
Call Forwarding with Follow Me
While at a co-worker's desk, a user can have Call Forwarding with Follow Me redirect
their calls to the co-worker's extension. This helps an employee who gets detained at
a co-worker's desk longer than expected. To prevent losing important calls, the
employee can activate Call Forwarding with Follow Me from the co-worker's
telephone.
Call Forwarding with Follow Me reroutes calls from the destination extension. To
reroute calls from the initiating (forwarding) extension, use Call Forwarding.
Call Forwarding, Off-Premise
Off-Premise Call Forwarding allows an extension user to forward their calls to an
off-site location. By enabling Call Forwarding, Off-Premise, the user can stay in touch
by having the system forward their calls while they are away from the office. The
forwarding destination can be any telephone number the user enters, such as a
mobile phone, home office, hotel or meeting room. Off-Premise Call Forwarding can
route the off-site telephone number over a specific trunk or through a trunk group,
Automatic Route Selection or Trunk Group Routing.
Call Forwarding/Do Not Disturb Override
An extension user can override Call Forwarding or Do Not Disturb at another
extension. This is helpful, for example, to dispatchers and office managers that
always need to get through.
Call Monitoring
Call Monitoring allows selected multiline terminal Users to monitor another user's
conversation without participating. A programmable audible alert tone can be sent to
that station user. Without the audible alert (silent monitor), no indication is provided to
either the monitored station or the outside party.
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The use of monitoring, recording, or listening devices to eavesdrop,
monitor, retrieve, or record telephone conversation or other sound
activities, whether or not contemporaneous with transmission, may
be illegal in certain circumstances under federal or state laws.
Legal advice should be sought prior to implementing any practice
that monitors or records any telephone conversation. Some federal
and state laws require some form of notification to all parties to a
telephone conversation, such as using a beep tone or other
notification methods or requiring the consent of all parties to the
telephone conversation, prior to monitoring or recording the
telephone conversation. Some of these laws incorporate strict
penalties.
UNIVERGE SV8100
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