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Issue 5.0
Voice Response System (VRS) Upload Download Audio
Enhancements
This feature added with Version 3000.
The Voice Response System (VRS) Upload Download Audio feature allows the
upload of VRS greetings up to 1MB in size, recorded on a PC or professionally, to any
valid VRS message in the system. It also allows users to listen to and delete VRS
messages from callers. Access to the InMail/VRS compact flash drive is via the HTML
User Pro (Web Pro).
Voice Response System (VRS) – Call Forwarding – Park
and Page
Enhancements
This feature previously supported as Call Forwarding - Park and Page, has been
renamed Voice Response System (VRS) – Call Forwarding – Park and Page with
Version 1100.
When an extension user is away from their phone, VRS Park and Page can let them
know when they have a call waiting to be answered. The Personal Greeting and Park
& Page options can have up to 200 messages total (note that the Park & Page feature
uses two messages). To enable VRS Park and Page, the user records a Personal
Greeting along with an additional Paging announcement. VRS Park and Page then
answers an incoming call and plays the Personal Greeting to the caller. The caller
then listens to Music on Hold (if available) while the system broadcasts the recorded
Paging announcement. When the extension user hears the Page, they can go to any
telephone and use Directed Call Pickup to intercept the call.
Volume Controls
Each multiline terminal user can control the volume of incoming ringing, splash tone,
Paging, Background Music, Handsfree and your handset. Multiline terminals
consolidate all adjustments into the volume buttons. Press the VOLUME or
VOLUME to adjust the volume level for the active feature (e.g., outside call, ICM,
ICM ringing, or paging). Press these keys when the telephone is idle to adjust the
contrast level of the telephone display. The users should set the volumes for their
most comfortable level.
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UNIVERGE SV8100
Features
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