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Issue 5.0
Using a Programmable Function Key
To streamline frequently-called numbers, a Speed Dialing Programmable Function
Key can also store a Speed Dialing bin number. When the extension user presses
the key, the telephone automatically dials out the stored number. This provides true
one-touch calling via a telephone function key.
Speed Dial – Telephone Book
Enhancements
Speed Dial – Telephone Book feature added with Version 3000 or higher.
Speed Dial – Telephone Book is a part of the Speed Dialing system. A maximum of
100 Telephone Books is supported per system. Individual extensions can be
assigned up to two Telephone Books. Each Telephone Book can contain up to 300
alphabetical entries. Each of the 100 Telephone Books can have the 300 entries
separated into 20 different Telephone Book Groups providing a quicker search
capability to the user.
For example, Telephone Book 1 represents equipment manufacturer ABC
Corporation. The ABC Corporation is divided into three groups; Sales, Service, and
Parts. When a user needs to search the ABC Corporation Telephone Book for a
Sales number, the search from all 300 entries in the ABC Corporation Telephone
Book can be narrowed to the entries in the Sales Group only.
Station Hunt
After calling a busy extension, a call immediately hunts to the next available member
of the Hunt Group (Department Group). The caller does not have to hang up and
place another Intercom call if the first extension called is unavailable.
Station Message Detail Recording
Station Message Detail Recording (SMDR) provides a record of the system trunk
calls. Typically, the record outputs to a customer-provided printer, terminal, or SMDR
data collection device. SMDR allows you to monitor the usage at each extension and
trunk. This makes charge-back and traffic management easier.
SMDR provides the following options:
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Abandoned Call Reporting
Blocked Call Reporting
Customized Date Format
Transferred Call Tracking
Data Call Tracking
UNIVERGE SV8100
Features
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