Manual Installation Of The Zenworks Adaptive Agent Hangs With The Status As Starting; Nmap Discovery Does Not Run From A Windows Primary Server That Has Nmap Installed - Novell ZENWORKS 10 CONFIGURATION MANAGEMENT SP3 - DISCOVERY-DEPLOYMENT-RETIREMENT REFERENCE 10.3 30-03-2010 Deployment Manual

Manual installation of the ZENworks Adaptive Agent hangs with the status as
starting
Explanation: The manual installation of ZENworks Adaptive Agent abruptly stops on the
Possible Cause: The Novell ZENworks PreAgent service was terminated by the Windows
NMAP discovery does not run from a Windows Primary Server that has NMAP
installed
Possible Cause: On a Windows Primary Server, the NMAP (
126 ZENworks 10 Configuration Management Discovery, Deployment, and Retirement Reference
Source: ZENworks 10 Configuration Management; Discovery, Deployment, and
Retirement.
managed device after the MSI packages are downloaded. Following are the
symptoms:
The icon displays the installation status as "
considerable amount of time.
The status of Novell ZENworks PreAgent service is not Started in the
Windows Service Control Manager.
The
%SystemRoot%\novell\zenworks\bin\zenpreagent.installerr
file contains the following error message:
Exception during start: Cannot start service ZENPreAgent
on computer.
Service Manager because it failed to respond to the start request in a timely
fashion. This issue is likely to occur if the device is slow and heavily loaded.
Action: Do the following:
1 Start the Novell ZENworks PreAgent service:
1a From the Windows desktop Start menu, click Settings > Control
Panel.
1b Double-click Administrative Tools > Services.
1c Start the Novell ZENworks PreAgent service.
This automatically resumes the ZENworks Adaptive Agent
installation.
2 (Conditional) If the problem persists, do the following:
2a Kill the
2b Start the ZENworks Adaptive Agent installation. For more
information, see
page
Source: ZENworks 10 Configuration Management; Discovery, Deployment, and
Retirement.
%ProgramFiles%\nmap
who installs it. Consequently, the ZENworks user is unable to locate nmap.exe
by using the PATH variable.
and
zenpreagent.exe
Section 10.5, "Manually Deploying the Agent," on
95.
directory and added to the PATH variable of the user
" for a
Starting...
processes.
zpa_iface.exe
is installed in the
nmap.exe)