Novell ZENWORKS 10 CONFIGURATION MANAGEMENT SP3 - COMMAND LINE UTILITIES REFERENCE 10.3 30-03-2010 Command Reference Manual page 78

zeninfocollect(1)
Name
zeninfocollect - A utility that lets you gather information to help you resolve problems that might
arise when using Novell ZENworks 10 Configuration Management or ZENworks 10 Asset
Management.
Syntax
./zeninfocollect.py <options>
Description
By default, zeninfocollect gathers cache, server, client, configuration, hardware, and package data as
well as log files. The information is packaged into a ZIP file on Windows and a tarball file on Linux,
and placed in the location you specify.
By default, the zeninfocollect utility is not installed on any device.
To install the zeninfocollect utility on a Windows managed device:
1 Copy the
ZENworks_Server\novell\zenworks\install\downloads\tools
the file from ZENworks Control Center (in the Common Tasks, click Download ZENworks
Tools > Administrative Tools).
2 Extract the
3 At the command prompt of the managed device, go to the directory where the
are extracted and run
To install the zeninfocollect utility on a Linux managed device that has Python installed:
1 Copy the
zenworks/install/downloads/tools
Control Center (in the Common Tasks, click Download ZENworks Tools > Administrative
Tools).
2 Extract the
3 At the command prompt of the managed device, go to directory where the
extracted and run
Options
-
-output-dir
Specifies the directory for the output archive. If you do not specify a directory, the output is
placed in user's temporary directory
Linux managed device.
,
-h --help
Display the help information.
78 ZENworks 10 Configuration Management Command Line Utilities Reference
ZENworksInfocollect_Win.zip
ZENworksInfocollect_Win.zip
zeninfocollect.exe
ZENworksInfocollect_Linux.zip
ZENworksInfocollect_Linux.zip
./zeninfocollect.py.
file from the
file on the managed device.
.
file from the
ZENworks_Server/novell/
directory, or download the file from ZENworks
file on the managed device.
on a Windows managed device, and
%TEMP
directory, or download
contents
.zip
contents are
.zip
on a
/tmp