Unable To View Contents Of Mail When Outlook Web Access Is Protected By Access Gateway; Redirection Issue With Some Ie7 Versions; Hardware And Machine Resource Issues; Error: Novell-Vmc-Chroot Failed To Start - Novell ACCESS MANAGER 3.1 SP1 - GATEWAY GUIDE Manual

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7.3.6 Unable to View Contents of Mail When Outlook Web
Access is Protected by Access Gateway
If you are not able to view contents of mail when Outlook Web Access is protected by Linux Access
Gateway and you see a login page instead of content, configure /exchweb/* as a public resource.

7.3.7 Redirection Issue with Some IE7 Versions

With Internet Explorer 7, if the Linux Access Gateway redirects the first request after authentication
to a secure site and if the certificates are not present in the browser, the browser is not redirected to
the proper site.
To workaround this problem use the
When this touch file is used and Internet Explorer 7 browser is used, 200 OK response is sent back
with the redirect metatag instead of the 302 redirect.

7.4 Hardware and Machine Resource Issues

Section 7.4.1, "Error: novell-vmc-chroot Failed to Start," on page 187
Section 7.4.2, "Mismatched SSL Certificates in a Cluster of Access Gateways," on page 187
Section 7.4.3, "Recovering from a Hardware Failure on an Access Gateway Machine," on
page 188
Section 7.4.4, "Reinstalling a Failed Access Gateway," on page 188
Section 7.4.5, "COS Related Issues," on page 189
Section 7.4.6, "Memory Issues," on page 191

7.4.1 Error: novell-vmc-chroot Failed to Start

You might see the following error message displayed:
novell-vmc-chroot Failed to Start.Please refer to the online guide for
troubleshooting.
This error usually occurs when the disk is full, which prevents
around this problem, free some disk space before proceeding with any other configuration changes.
7.4.2 Mismatched SSL Certificates in a Cluster of Access
Gateways
Sometimes a newly added server in a cluster does not receive the certificate that the rest of the
cluster is using for SSL. To fix this problem:
1 Click Devices > Access Gateways > Edit > [Name of Reverse Proxy].
2 For the Server Certificate, click the Select Certificate icon, then select a different certificate,
such as the test-connector certificate.
3 Click OK to ignore the warnings that the certificate CN does not match the reverse proxy.
This is what you want.
/var/novell/.useJSFor302withIE7
touch file.
from starting. To work
novell-vmc
Troubleshooting the Linux Access Gateway 187

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