Protected Resource Issues; Html Frames Are Lost - Novell ACCESS MANAGER 3.1 SP1 - GATEWAY GUIDE Manual

7.3 Protected Resource Issues

Section 7.3.1, "HTML Frames Are Lost," on page 184
Section 7.3.2, "Troubleshooting HTTP 1.1 and GZIP," on page 185
Section 7.3.3, "Protected Resources Referencing Non-Existent Policies," on page 186
Section 7.3.4, "Protected Resource Configuration Changes Are Not Applied," on page 186
Section 7.3.5, "Error AM#300101010 and Missing Resources," on page 186
Section 7.3.6, "Unable to View Contents of Mail When Outlook Web Access is Protected by
Access Gateway," on page 187
Section 7.3.7, "Redirection Issue with Some IE7 Versions," on page 187

7.3.1 HTML Frames Are Lost

When a protected resource on an Access Gateway includes pages with multiple frames, the page
displays incorrectly under the following conditions:
The user's session times out, the user is redirected to the login page, and the user successfully
reauthenticates.
The user logs out, and the logout page redirects the user to a page with multiple frames.
Under these conditions, only the top frame of the page is displayed. To correct this problem:
1 Create a custom login page for the protected resource.
This can be as simple as creating a copy of the
information on customizing the login page, see
in the
2 Copy the custom login page to the JSP directory of the Identity Server.
Linux:
Windows:
3 Modify the
3a Locate the following lines in the top.jsp file:
<!--
-->
3b Replace these lines with the following:
<!--
-->
4 (Conditional) If the Identity Server belongs to a cluster, copy the modified
custom login page to each Identity Server in the cluster.
5 Add two property values to the method that creates the contract for the protected resource.
If multiple protected resources are using the contract, you can create a custom method and
contract rather than modifying the existing method. For information on this process, see
"Configuring Authentication
Novell Access Manager 3.1 SP1 Identity Server
5a In the Administration Console, click Devices > Identity Servers > Edit > Methods.
184 Novell Access Manager 3.1 SP1 Access Gateway Guide
Novell Access Manager 3.1 SP1 Identity Server
/var/opt/novell/tomcat5/webapps/nidp/jsp
C:\Program Files\Novell\Tomcat\webapps\nidp\jsp
file in the JSP directory.
top.jsp
top.location.href='<%=url%>';
location.href='<%=url%>';
Methods" and
file and renaming it. For more
nipd.jsp
"Customizing the Identity Server Login
Guide.
"Configuring Authentication
Guide.
Page"
file and the
top.jsp
Contracts" in the