Sources For Information About Problems - HP T1936AA - Digital Sending Software Support Manual

Sources for information about problems

Sources for information about problems

Source
MFP online Help system
Activity log messages
Event log messages
Control panel messages
HP MFP DSS
Configuration Utility
messages
Alert notifications
26 Chapter 3 - Troubleshooting
Description
MFPs feature an online Help system that provides instructions for
resolving common problems. To gain access to Help, press
control panel.
The activity log is a record of digital sending events and is probably your
best tool for troubleshooting. It contains information, warning, and error
messages that can help you resolve problems. See the following:
"Using the activity log" on page 22
and use the activity log
The Help file for the HP MFP DSS Configuration Utility for a list of
messages and recommended actions
The event log is a record for HP
Windows server computer. See the following:
"Using the Windows event log" on page 23
open the event log
"Windows viewer log messages" on page 31
and recommended actions
Messages appear on the MFP control panel to report digital sending
problems. See the following:
"Control panel messages" on page 33
recommended actions
Messages appear in the HP MFP DSS Configuration Utility when
problems occur. See the following:
"HP MFP DSS Configuration Utility messages" on page 36
of messages and recommended actions
You can choose to receive e-mail alert notifications when digital sending
problems occur. See "Using the General tab" on page 3
for information about how to open
DSS v.
running on the
4
for information on how to
for a list of messages
for a list of messages and
? on the
for a list
ENWW