HP T1936AA - Digital Sending Software Support Manual page 40

Control panel messages (continued)
Message
E-mail Gateway
rejected the job
because of the
addressing
information. Job
failed.
E-mail Gateway did not
accept the job because
the attachment was too
large.
LDAP Server is not
responding. Contact
administrator.
Network connection
required for Digital
Sending. Contact
administrator.
Unable to send Fax.
Please check fax
configuration.
Login failed. Please
try again.
34 Chapter 3 - Troubleshooting
Description and actions
Correct the e-mail address and send the job again.
Increase the attachment size allowed by the e-mail gateway (see the
documentation for your e-mail package).
Check the "returned mail" message (if one was received) for the reason
the e-mail message was not delivered. Use the HP MFP
DSS Configuration Utility to adjust the maximum file size setting in the
Edit dialog in the SMTP gateway to a smaller size, if the attachment was
too big to transmit, or raise the maximum e-mail message size that your
e-mail server accepts (see the documentation for that server).
Verify the LDAP server is running.
Choose another LDAP server.
Verify the LDAP server and the MFP are on the network.
Try sending the job later.
The MFP was unable to communicate over the network.
Verify the MFP is on the network.
Verify the status of the network.
The fax accessory must be configured before faxing can take place.
Configure the fax accessory through the
See the fax accessory documentation for specifics. Then, send the job
again.
The information the user entered for authentication resulted in a failure to
login, that is, the user name or password was invalid.
Try the action again, making sure that the user name and password are
entered correctly.
The user name and password are case-sensitive.
NOTE:
menu.
CONFIGURE DEVICE
ENWW